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What does tennis have to do with serving clients better?
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My how times have changed
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Change happens
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But tennis is just the start
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Remember these?
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June 2006--Google launches first non-email cloud product
July 2006--Twitter launched
August 2006--Amazon EC2 cloud product released in private beta
September 2006--Facebook opened to the public
June 2011--Google+ launched-more than 25 million users in 4 weeks
April 2010--iPad released in US
July 2008--Apple launches the App Store
November 2007--Kindle released in US
June 2007--iPhone released in US
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So what can lawyers learn from tennis?
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Lesson 1: Master the
basicsWednesday, March 21, 12
Lesson 2: Know youropponents
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Lesson 3: Know yourweaknesses
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Lesson 4: When indoubt call it
out
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Lesson 5: Percentage shots
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Lesson 6: Keepyour eye on
the ball
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Lesson 7: It’sall about footwork
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Lesson 8: Adapt to changes
in the game
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Lawyers cannot afford to be left out of the loop
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3 major technology trends:
• Social Media
• Mobile Computing• Cloud Computing
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Is it the beginning of an evolution?Wednesday, March 21, 12
Or, the beginning
of a revolution?
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Or even, the beginning of a new era? Wednesday, March 21, 12