Transcript
Page 1: POCKET GUIDE - Financial Brand Forum...Maximizing Marketing Automation Tools to Accelerate Growth in Banking Location: Neopolitan (Rooms 3+4) 15 #fbforum 2:00 PM - 3:00 PM CONCURRENT

POCKETGUIDE

SPONSORED BY

Page 2: POCKET GUIDE - Financial Brand Forum...Maximizing Marketing Automation Tools to Accelerate Growth in Banking Location: Neopolitan (Rooms 3+4) 15 #fbforum 2:00 PM - 3:00 PM CONCURRENT

CAESARS PALACE HOTEL & RESORT

Dinner Reservations (702) 731-7731 Main Hotel Phone (702) 731-7110Qua Baths & Spa (866) 782-0655Concierge 9 am to 9 pm (702) 731-7266FedEx Business Center on Casino Level (702) 650-0462

Sunday • April 14th 12:00 pm to 7:00 pmMonday • April 15th 7:00 am to 7:00 pmTuesday • April 16th 7:00 am to 7:00 pmWednesday • April 17th 7:00 am to 4:00 pm

FORUM 2019 REGISTRATION + INFO DESKLocated in the Milano Ballroom foyer on the Promenade Level of Caesars Conference Center

FORUM 2019 ATTENDEE CONCIERGECall or text the Attendee Concierge at (206) 661-5070, or email us at [email protected].

WIFI NETWORKNetwork: Caesars_ResortsSimply enter your email and enjoy free WiFi all day!

FORUM 2019 HASHTAGUse #fbforum when sharing the Forum in social media channels.

DOWNLOAD THE FORUM 2019 MOBILE APPiOS users can download the mobile app in the Apple Store: bit.ly/fbforum19Sponsored by Alkami

FORUM 2019 DIGITAL TOOLBOXPick yours up at booth #105Sponsored by StrategyCorps

Page 3: POCKET GUIDE - Financial Brand Forum...Maximizing Marketing Automation Tools to Accelerate Growth in Banking Location: Neopolitan (Rooms 3+4) 15 #fbforum 2:00 PM - 3:00 PM CONCURRENT

FORUM 2019 MOBILE APPBuild your own personalized agenda, download presentations and rate speakers. Network with attendees, create connections and interact in the app’s activity feed. Includes maps, a list of restaurants at Caesars Palace, and information about sponsors and solution providers.

Review session descriptions and build your own personal agenda to receive reminders about the sessions you want to attend.

Join the conversation! See what others are saying and leave your own comments. It’s like a private social media channel for Forum 2019 attendees.

Nearly all of the 2,000 people attending the Forum 2019 will be using the mobile app. You can use the app to fi nd peers and network with your fellow attendees.

SPONSORED BY

INTERACTIVEAGENDA

ACTIVITYFEED

NETWORKWITH PEERS

Page 4: POCKET GUIDE - Financial Brand Forum...Maximizing Marketing Automation Tools to Accelerate Growth in Banking Location: Neopolitan (Rooms 3+4) 15 #fbforum 2:00 PM - 3:00 PM CONCURRENT

AT-A-GLANCE AGENDA

7:30 am Complimentary Luggage Storage until 4:00 pm

7:30 am Breakfast + Espresso

7:30 am Power Breakfast Sessions

9:00 am Featured Keynote: Jason Silva

10:00 am Speaker: Jim Marous

11:30 am Networking Luncheon

11:45 am Lunch+Learn Sessions*

1:00 pm 7-in-7 Presentations

2:00 pm Closing Celebrity Keynote: Barbara Corcoran

9:00 am Exhibitor Move-in

12:00 pm Registration Desk Open

5:30 pm Opening Night Reception in the Exhibit Hall

MONDAY, APRIL 15TH 7:30 am Breakfast + Espresso

9:00 am Opening Keynote: Gary Vaynerchuk

10:30 am Concurrent Sessions and Live Demos

10:35 am Zappos Culture Tour*

11:30 am Networking Luncheon

11:45 am Lunch+Learn Sessions*

12:30 pm Zappos Culture Tour*

1:00 pm Concurrent Sessions and Live Demos

2:00 pm Concurrent Sessions and Live Demos

3:00 pm Concurrent Sessions and Live Demos

4:00 pm Forum X: Strategic Leadership

5:00 pm Attendee Networking Reception (open bar until 6:30pm)

TUESDAY, APRIL 16TH 7:30 am Breakfast + Espresso

7:30 am Power Breakfast Sessions

9:00 am Forum University

10:30 am Concurrent Sessions and Live Demos

10:35 am Zappos Culture Tour*

11:30 am Networking Luncheon

11:45 am Lunch+Learn Sessions*

12:30 pm Zappos Culture Tour*

1:00 pm Concurrent Sessions and Live Demos

2:00 pm Concurrent Sessions and Live Demos

3:00 pm Concurrent Sessions and Live Demos

4:00 pm Forum X: Lessons From The C-Suite

5:00 pm Attendee Networking Reception (open bar until 6:30pm)

WEDNESDAY, APRIL 17TH

SUNDAY, APRIL 14TH

* Space is limited, RSVP required. For Zappos availability, stop by the Forum registration desk. For Lunch+Learns, visit the sponsor’s booth.

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The FORUM 2019is located on the Promenade Level accessible fromthe Palace Tower elevators.

FOUNTAINS

ROMAN PLAZA

POOLS

PARKING

TO FORUM SHOPS

SPORTSBOOK

OMNIA

FORUMCASINO

PALACECASINO

STATUEOF

DAVID

HIGH LIMITSLOTS

HIGH LIMIT

CLEOPATRA’SBARGE

LOBBY BAR

RIDESHAREPICK-UP

ABSINTHE

TAXI STANDBELLDESK

POKERROOM

COLOSSEUM

PEDESTRIAN BRIDGEOVER FLAMINGO ROAD

PED

ESTR

IAN

BR

IDG

EO

VER

STR

IP

FLAMINGO ROADLA

S V

EGA

S ST

RIP

ELEVATORS

RESTAURANTS

KEY FORUM LOCATIONS

PALACE TOWER

OCTAVIUS TOWER

FORUMTOWER

JULIUSTOWER

AUGUSTUSTOWER

NOBUHOTEL APPIAN WAY SHOPS

MONTECRISTOCIGAR BAR

ALTO

BARS & LOUNGES

VISTA

LOBBY BAR

FOODCOURT

GORDONRAMSAY

PUB & GRILL

GIADA

NOBU

MR CHOWRAO’S

MESA GRILL

OLD HOMESTEAD

BEIJINGNOODLE

NO.9

BACCHANALBUFFET

SNACKS

CAFÈAMERICANO

GUY SAVOY

SEARSUCKER

BRIOCHE BYGUY SAVOY

HELL’SKITCHEN

CONFERENCECENTER

BUSINESS CENTER

FRONTDESK

CONCIERGE

VALET

BUSLOADING

ESCALATOR TO FORUM

RESTROOMS

CAESARS PALACE PROPERTY

#fbforum

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CONFERENCE CENTER

MEN

WOMEN FORUM2019

REGISTRATIONDESK

PROMENADE LEVEL

JULIUS LEVEL

EXHIBIT CHECK-IN

SNACK STATION

TOUR MEET UP

MEN

WOMEN

UM

BR

IAB

ALL

RO

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TU

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YB

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MILANOBALLROOMBREAKOUTS

MILANOBALLROOMROOMS 7+8BREAKOUTS

NEOPOLITANROOMS 3+4BREAKOUTS

NEOPOLITANROOMS 1+2

DEMO THEATER

MILANOBALLROOMROOMS 3+4BREAKOUTS

VERONAROOM

OCTAVIUSBALLROOMEXHIBIT HALL

MEN

WOMEN

MEN

WOMEN

ABR

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OAR

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MC

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ESCALATORSDOWN TO CASINO LEVEL

ESCALATORUP TO PROMENADE LEVEL

ESCALATORDOWN TO JULIUS LEVEL

= KIOSK

JULIUSBALLROOM

GENERAL SESSION

JULIUSROOMS 1+3

POWERBREAKFAST

LUNCHAND

LEARN

JULIUSROOMS 5+6

POWERBREAKFAST

LUNCHAND

LEARN

JULIUSROOMS 7+9

POWER BREAKFASTLUNCH AND LEARN

JULIUSROOMS 14+16

POWER BREAKFASTLUNCH AND LEARN

ENTRANCE

ENTRANCE

PALACE TOWERELEVATORS

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7:00 AM - 7:00 PM

7:30 AM - 9:00 AM

9:00 AM - 10:15 AM

FORUM 2019 REGISTRATION & INFO DESK OPENLocation: Milano Ballroom foyer on the Promenade Level

NETWORKING BREAKFAST & COMPLIMENTARY ESPRESSOLocation: Octavius Ballroom on the main conference level

OPENING KEYNOTE SPEAKER:GARY VAYNERCHUKLocation: Main stage in the Julius Ballroom

Global marketing expert, social media rockstar, serial entrepreneur, and one of the most sought-after public speakers alive today. Gary will tell you how financial marketers must rethink their strategy in a world where everything has moved online.

MONDAY, APRIL 15TH

#fbforum

15

10:30 AM - 11:30 AM

CONCURRENT BREAKOUT SESSIONS13 Surprising New Ways to Make Your Acquisition Marketing Campaigns Deliver MoreLocation: Main stage in the

Julius Ballroom

Reinventing Retail FinancialProducts to Beat the MegabanksLocation: Milano Ballroom

The CX Revolution & The New Rules of Digital MarketingLocation: Milano Ballroom

(Rooms 3+4)

Cultivating Smart Data toEnrich Relationships: Leveraging Next-Generation MCIF PlatformsLocation: Milano Ballroom

(Rooms 7+8)

Incorporating Simple DigitalStrategies for Robust, IntegratedMarketing CampaignsLocation: Neopolitan (Rooms 3+4)

10:30 AM - 11:30 AM

LIVE DEMOS: INTERACTIVE INNOVATIONS: IMPROVING ENGAGEMENT AND COMMUNICATIONSLocation: Forum 2019 Demo Theater in Neopolitan 1+2

Mobile Video Banking from POPi/o Marketing Operations Software For Creative Compliance

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1:00 PM - 2:00 PM

LIVE DEMOS: DEPOSIT & RELATIONSHIP GROWTH TOOLS Location: Forum 2019 Demo Theater in Neopolitan 1+2Emerging Deposit Wars: Building a Winning Strategy

Growth Through Digital Dialogue

10:35 AM

12:30 PM

11:30 AM - 1:00 PM

11:45 AM - 12:45 PM

LUNCH & LEARN SESSIONS Limited seating by invitation only. RSVP required — check with sponsor.

What To Do About YourEmbarrassing BranchesLocation: Julius Ballroom

(Rooms 1+3)

Financial Services Websites:‘Pretty’ Isn’t EnoughLocation: Julius Ballroom

(Rooms 5+6)

How to Connect What You Collect: Empowering Omnichannel MarTech to Solve for Customer Engagement Across Multiple ChannelsLocation: Julius Ballroom

(Rooms 7+9)

The Three I’s of Financial Marketing: Integration, Intelligence & InnovationLocation: Julius Ballroom

(Rooms 14+16)

ZAPPOS COMPANY CULTURE TOUR Report to the Verona meeting room near the Forum 2019 registration desk for check-in. (Note: This function is sold out.) Sponsored by AdQue.

ZAPPOS COMPANY CULTURE TOUR Report to the Verona meeting room near the Forum 2019 registration desk for check-in. (Note: This function is sold out.) Sponsored by AdQue.

LUNCH IN THE EXHIBIT HALL Location: Octavius Ballroom on the main conference level

MONDAY, APRIL 15TH15

Session videos ready May 6th!With a Gold Pass, you can watch your favorite presentations and certain keynotes again when you get home. Attend the breakouts you want, then watch the sessions you missed later.

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MONDAY, APRIL 15TH

2:00 PM - 3:00 PM

LIVE DEMOS: CRM GROWTH HACKING Location: Forum 2019 Demo Theater in Neopolitan 1+2

Turning Anonymous Visitors Into Valuable Relationships

How to Double Your GrowthWithout Additional Spending

1:00 PM - 2:00 PM

CONCURRENT BREAKOUT SESSIONSTransforming Relationships Into Revenue: A Roadmap for Financial ExecutivesLocation: Main stage in the

Julius Ballroom

Advanced Digital Strategies:Maximizing Marketing ROI WithAutomated Campaigns & Data-Driven PersonalizationLocation: Milano Ballroom

The Financial Marketer’s Guideto Crafting Killer Social MediaStrategiesLocation: Milano Ballroom

(Rooms 3+4)

Data is Currency: Empower YourMarketing By Improving People’sFinancial LivesLocation: Milano Ballroom

(Rooms 7+8)

Maximizing Marketing Automation Tools to Accelerate Growth in BankingLocation: Neopolitan (Rooms 3+4)

15

#fbforum

2:00 PM - 3:00 PM

CONCURRENT BREAKOUT SESSIONSSolving The ROI Riddle: How Financial Marketers Quantify Results and Communicate Value to Key StakeholdersLocation: Main stage in the

Julius Ballroom

Google & Big Data Disruption:Secrets of Search & SEO forFinancial MarketersLocation: Milano Ballroom

Retooling Your Organization andEvolving Your Culture Around CXStrategies That Drive GrowthLocation: Milano Ballroom

(Rooms 3+4)

People First: The Key toMaintaining Branch Relevancein a Digital WorldLocation: Neopolitan (Rooms 7+8)

Cracking The Code on ConsumerPsychology & Behavioral Science:Applications for FinancialMarketing & Digital UXLocation: Neopolitan (Rooms 3+4)

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15 MONDAY, APRIL 15TH3:00 PM - 4:00 PM

5:00 PM - 6:30 PM

4:00 PM - 5:00 PM

LIVE DEMOS: CRM JOURNEYS & MARKETING AUTOMATION TOOLSLocation: Forum 2019 Demo Theater in Neopolitan 1+2

FORUM X: STRATEGIC LEADERSHIP Location: Main stage in the Julius Ballroom

ATTENDEE NETWORKING RECEPTION Network with 2,000+ of your peers in the Forum 2019 Exhibit Hall. Enjoy hot hors d’oeuvres and a hosted open bar until 6:30 pm.

How to Maximize Your Team’s Performance for Real Growth

Unify Financial Services withElevated Digital Experiences

Lessons from Google: Engaging Our Innate Creativity Abigail Posner, Head of Strategy, Google’s Brand Unit

Lessons from Disney U: Building an Enduring Brand Doug Lipp, Former Head of Training at Disney

Lessons from Kodak: From Yellow to Red Jeffrey Hayzlett, Former CMO of Kodak

3:00 PM - 4:00 PM

CONCURRENT BREAKOUT SESSIONSThe Fintech Effect: How DigitalInnovators Are Disrupting BankingLocation: Julius Ballroom

The Art & Science of HumanPersuasion: The New Rules ofCustomer Engagement in a DataDriven WorldLocation: Milano Ballroom

Forum 2019 Branch Experience Makeover Location: Milano Ballroom

(Rooms 3+4)

The 4 Pillars of Successful MultiChannel Branding CampaignsLocation: Milano Ballroom

(Rooms 7+8)

P2P Roundtable Sessions

10:30 am Data & Digital1:00 pm Retail Channels

2:00 pm Onboarding3:00 pm CRM Systems

Check out one of four peer-to-peer roundtables on Tuesday to talk about major strategic issues with your fellow attendees.

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16 TUESDAY, APRIL 16TH7:00 AM - 7:00 PM

7:30 AM - 9:00 AM

FORUM 2019 REGISTRATION & INFO DESK OPEN Location: Milano Ballroom foyer on the Promenade Level

NETWORKING BREAKFAST & COMPLIMENTARY ESPRESSO Location: Octavius Ballroom on the main conference level

#fbforum

7:30 AM - 8:30 AM

POWER BREAKFAST SESSIONS Limited seating available on a first-come, first-serve basis.

The ‘Crawl, Walk, Run’ Approach to Website PersonalizationLocation: Julius Ballroom

(Rooms 1+3)

Beyond the Status Quo: Q2’s Approach to Providing a Comprehensive Financial ExperienceLocation: Julius Ballroom

(Rooms 5+6)

High-Impact, Affordable In-Branch Messaging & BrandingLocation: Julius Ballroom

(Rooms 7+9)

Breaking Through in Branches: How an Intelligent Live Appointment Strategy Is Delivering Bottom-Line ResultsLocation: Julius Ballroom

(Rooms 14+16)

9:00 AM - 10:15 AM

FORUM UNIVERSITY Location: Main stage in the Julius Ballroom

Marketing In The Age Of Disruption Rohit Bhargava, Professor of Global Marketing at Georgetown University

Breakthrough Innovators: How to Change The World Melissa Schilling, Professor of Strategy & Innovation at New York University

10:30 AM - 11:30 AM

LIVE DEMOS: DATA ANALYTICS & AI TOOLSLocation: Forum 2019 Demo Theater in Neopolitan 1+2

How Algorithms, AI & Big Data are Reshaping Marketing Strategy

Finalytics.ai: Automated Comparative and Competitive Data Analysis for the Digital Experience

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16 TUESDAY, APRIL 16TH

10:35 AM

12:30 PM

11:30 AM - 1:00 PM

11:45 AM - 12:45 PM

LUNCH & LEARN SESSIONS Limited seating by invitation only. RSVP required — check with sponsor.

The Path to Superior Customer Experience and Business ResultsLocation: Julius Ballroom

(Rooms 1+3)

Maximize Your Data: How Affinity FCU Drives Membership Through Data-Driven MarketingLocation: Julius Ballroom

(Rooms 5+6)

Brand Experience Through the Branch Changes EverythingLocation: Julius Ballroom

(Rooms 7+9)

Millennials and Homebuying: Understanding, Informing and EngagingLocation: Julius Ballroom

(Rooms 14+16)

ZAPPOS COMPANY CULTURE TOUR Report to the Verona meeting room near the Forum 2019 registration desk for check-in. (Note: This function is sold out.) Sponsored by AdQue.

ZAPPOS COMPANY CULTURE TOUR Report to the Verona meeting room near the Forum 2019 registration desk for check-in. (Note: This function is sold out.) Sponsored by AdQue.

LUNCH IN THE EXHIBIT HALL Location: Octavius Ballroom on the main conference level.

10:30 AM - 11:30 AM

CONCURRENT BREAKOUT SESSIONSDigital Natives: Winning the Next Generation of Financial ConsumersLocation: Main stage in the

Julius Ballroom

How to Maximize Content Marketing for Exponential Loan and Deposit GrowthLocation: Milano Ballroom

Forum 2019 Brand Experience MakeoverLocation: Milano Ballroom

(Rooms 3+4)

Successful Social Media Marketing Strategies That Supercharge EngagementLocation: Milano (Rooms 7+8)

Peer-to-Peer Networking — The Two D’s of Financial Marketing: Data & DigitalLocation: Neopolitan (Rooms 3+4)

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16 TUESDAY, APRIL 16TH

1:00 PM - 2:00 PM

CONCURRENT BREAKOUT SESSIONSPersonalization With a Human Touch: Strategies to Build a Powerful Cross-Selling & Onboarding Program in BankingLocation: Main stage in the Julius BallroomBuilding Banking Relationships By Humanizing Digital Experiences With AILocation: Milano BallroomForum 2019 Website MakeoverLocation: Milano Ballroom (Rooms 3+4)

Banking in an Omni-Channel World: Integrating Social Media and Retail ChannelsLocation: Milano Ballroom

(Rooms 7+8) Peer-to-Peer: Intelligent Personalization for Virtual and In-Branch Customer Journeys Location: Neopolitan

(Rooms 3+4)

1:00 PM - 2:00 PM

LIVE DEMOS: CROSS-SELLING & ONBOARDING TECH TOOLSLocation: Forum 2019 Demo Theater in Neopolitan 1+2

Driving Growth Through Data Driven Personalization

Fusion Digital Front Office: Take Business to Your Accountholders

2:00 PM - 3:00 PM

LIVE DEMOS: DATA + DIGITAL TRANSFORMATION TOOLSLocation: Forum 2019 Demo Theater in Neopolitan 1+2

Increase Automation and Personalization by Contextualizing Your Data

The Digital Maturity Challenge: Are You in Control?

#fbforum

2:00 PM - 3:00 PM

CONCURRENT BREAKOUT SESSIONSEngineering the Right CX Strategy for Today’s Digital-Centric and Branch-Centric ConsumersLocation: Main stage in the Julius Ballroom

Listening to the Voice of the Customer: Turning Social Media Insights Into Digital GoldLocation: Milano Ballroom

AI and Machine Learning in Banking: Practical Applications for Financial MarketersLocation: Milano Ballroom (Rooms 3+4)

The Personalization Imperative: Financial Marketers Must Grow Relationships at Scale or PerishLocation: Milano Ballroom

(Rooms 7+8)

Peer-to-Peer: Human Intelligence and the New Onboarding ExperienceLocation: Neopolitan

(Rooms 3+4)

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16 TUESDAY, APRIL 16TH3:00 PM - 4:00 PM

LIVE DEMOS: TURNKEY MARKETING PROGRAMS Location: Forum 2019 Demo Theater in Neopolitan 1+2

Multi-Channel Marketing Solutions That Generate 2-5x Typical ROI and Performance

Next-Generation Rewards: How Buzz Points is Revolutionizing Rewards for Financial Institutions

4:00 PM - 5:00 PM

FORUM X: LESSONS FROM THE C-SUITE Location: Main stage in the Julius Ballroom

Risk and Reward: Why Personality Matters For Banking Brands Jim Reuter, CEO of FirstBank

Disruptive Marketing: Balancing the Head with the Heart Andrea Brimmer, CMO at Ally Financial

Branching Out: Win Customers by Losing The Channel Mindset Rilla Delorier, EVP/Chief Strategy Officer at Umpqua Bank

5:00 PM - 6:30 PM

ATTENDEE NETWORKING RECEPTION Network with 2,000+ of your peers in the Forum 2019 Exhibit Hall. Enjoy hot hors d’oeuvres and a hosted open bar until 6:30 pm.

3:00 PM - 4:00 PM

CONCURRENT BREAKOUT SESSIONSDigital Banking 2025: The Four Strategic Pillars for SuccessLocation: Main stage in the

Julius Ballroom

Always Be Onboarding: Strategies to Delight and Engage New Accountholders Beginning On Day 1Location: Milano Ballroom

Unleashing Robotic Automation: Strategies for Growth & Profitability in BankingLocation: Milano Ballroom

(Rooms 3+4)

Crushing Goals & Fueling Growth With Inbound MarketingLocation: Milano (Rooms 7+8)

Peer-to-Peer Networking — How Financial Marketers Can Maximize the Value of CRM SystemsLocation: Neopolitan (Rooms 3+4)

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17 WEDNESDAY, APRIL 17TH

#fbforum

7:00 AM - 4:00 PM

7:30 AM - 9:00 AM

FORUM 2019 REGISTRATION & INFO DESK OPENLocation: Milano Ballroom foyer on the Promenade Level

NETWORKING BREAKFAST & COMPLIMENTARY ESPRESSOLocation: Octavius Ballroom on the main conference level

7:30 AM - 8:30 AM

POWER BREAKFAST SESSIONSLimited seating available on a first-come, first-serve basis.

TRENDS AND TECHNOLOGIES DISRUPTING THE FUTURE OF FINANCIAL MARKETINGLocation: Main stage in the Julius Ballroom

Buckle up as we run through all the key trends shaping financial marketing strategies and investments today — where marketing is today, where it’s going, who’s doing what and spending more — with insights on marketing budgets, channels, tools, and technologies.

Personalized Service in a Microwave WorldLocation: Julius Ballroom

(Rooms 5+6)

Service & Technology for True Digital TransformationLocation: Julius Ballroom

(Rooms 7+9)

Personalize the Customer ExperienceLocation: Julius Ballroom (Rooms 1+3)

9:00 AM - 10:00 AM

FEATURED KEYNOTE SPEAKER:JASON SILVALocation: Main stage in the Julius Ballroom

Jason Silver is a futurist, storyteller, behavioral scientist and host of the TV show Brain Games. A self-professed wonderjunkie, Jason will put the massive shifts affecting the banking industry in context and look at the big picture, giving you an enthralling vision of what’s next.

10:00 AM - 11:30 AM

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17 WEDNESDAY, APRIL 17TH

11:45 AM - 12:45 PM

LUNCH & LEARN SESSIONSLimited seating by invitation only. RSVP required — check with sponsor.

Driving Growth By Using Advanced Analytics To Successfully Find And Acquire Underbanked ConsumersLocation: Julius Ballroom

(Rooms 1+3)

The Personalization Promise: Delivering Value with Real-Time Personalized Financial EducationLocation: Julius Ballroom

(Rooms 5+6)

1:00 PM - 2:00 PM

FORUM X: LESSONS FROM THE C-SUITELocation: Main stage in the Julius BallroomBuilding America’s First Online Community BankEllie Reineck, President of IncredibleBank Engaging Consumers With Compelling ContentJohn Oxford, CMO of Renasant BankTurning Negative Reviews Into Positive OutcomesBradley Blue, Online Marketing & Social Media Manager at Logix FCUTwo Banks, One Brand: 100 Years In the MakingDan Marks, CMO of Hancock WhitneyThe Grand Strategy: Social Media Results From Brand AmbassadorsNatalie Bartholomew, VP/Chief Administrative Officer at Grand Savings BankThe Power of Internal Culture in Your Brand’s StrategySteve Ducey, CXO at Vibrant Credit UnionBuilding Community Awareness with #PayItForwardLynne Jarman Johnson, CMO at Consumers Credit Union

2:00 PM - 3:00 PM

CLOSING CELEBRITY KEYNOTE SPEAKER: BARBARA CORCORANLocation: Main stage in the Julius Ballroom

Co-Host of Shark Tank and international brandingexpert Barbara Corcoran is considered one ofthe most successful entrepreneurs in the world. Come listen to Barbara explain how to amplifyyour image and make your brand feel muchbigger than reality, as she reveals her secrets to building breakthrough brands.

11:30 AM - 1:00 PM

LUNCH IN THE EXHIBIT HALLLocation: Octavius Ballroom on the main conference level.

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#fbforum

PARTNER LEVEL

PLATINUM LEVEL

FORUM 2019 TITLE SPONSOR FORUM 2019 PRESENTING SPONSOR

#101 #201

#402 #304

#102 #502

#517 #501

#301 #401

FORUM 2019 SPONSORS

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GOLD LEVEL

#202 #409 #303 #317

#506 #505 #107 #209

#411 #211 #509 #302

#308 #407 #203 #204

#508 #504 #104 #206

#312 #311 #405 #108

#109 #307 #306 #408

#117 #406 #507 #205

#105 #404 #207 #208

#106 #309

FORUM 2019 SPONSORSFORUM 2019 SPONSORS

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SILVER LEVEL

KIOSK EXHIBITORS

SPONSOR BOOTHBaker Hill #115Banzai! #416Bluespire Marketing #412CRMNEXT #417Diamond Communication Solutions #214Econocheck #512Epicosity #212Haberfeld #114Infosys Finacle #113IMakeNews (IMN) #217Kadince #315Kiosk & Display LobbyL. Keeley Construction #110

SPONSOR BOOTH Leadfusion #210LiveVox #112Momentum, Inc #215POPio Mobile Video Cloud #216Raddon, a Fiserv Company #310Resonate #415Segmint #513SilverCloud #511Social Assurance #410Team SI #111The Redmond Company #414WordCom #314ZAG Interactive #510

aeqbankingAmericaneagle.comBankSightBuzz PointsFirst Data

Go Local InteractiveIntelligenceBankJane.aiMeridianLinkNova Retail Group

NYMBUSSavvyMoneySiteimproveYext

FORUM 2019 SPONSORSFORUM 2019 SPONSORS

WIN BIG PRIZES! FORUM 2019 PASSPORT

VISIT EXHIBIT BOOTHS WITH THIS ICON

Stop by 12 booths and attend a demo in the Demo Theater to get your passport stamped.

Drop your completed passport off at the Forum 2019 registration desk before 1:00 pm on Wednesday.

Five winners will be selected at random and announced in the mobile app shortly after 1:00 pm on Wednesday.

FORUM 2019 PASSPORT

1ST $1,000 CASH2ND $750 CASH3RD $500 CASH4TH 2 FREE PASSES TO THE FORUM 2020 W/4 NIGHTS HOTEL5TH 2 FREE PASSES TO THE FORUM 2020

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EN

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AN

CE

101

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401

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108109 106107 104105111113

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302308 306310312314

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409 407 405411415417

Morning BreakfastAfternoon LunchEvening Reception

SUNDAYAPRIL 14TH

5:30 - 7 pm

MONDAYAPRIL 15th7:30 - 9 am

11:30 am - 1 pm

5 - 6:30 pm

TUESDAYAPRIL 16th7:30 - 9 am

11:30 am - 1 pm

5 - 6:30 pm

WEDNESDAYAPRIL 17th

7:30 - 9:30 am

11:30 am - 1 pm

FORUM 2019 EXHIBIT HALL

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Water stations are located in every breakout room. Snacks and refreshments will also be available throughout the dayin the Forum 2019 lobby outside the exhibit hall.

Don’t miss the opening night reception on Sunday, April 14th in the Exhibit Hall from 5:30 - 7 pm. Cocktails and hors d’oeuvres.

#fbforum

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CAESARS PALACE RESTAURANTS RESERVATIONS 702.731.7731

˚RESERVATIONS SUGGESTED RECOMMENDED*MAKE RESERVATIONS

Bacchanal BuffetHundreds of items prepared by master chefs.Casino level • Open 7:30 am - 10 pmH H H H | $ $ $ $ | 702.731.7928

Forum Food CourtWide variety of quick-serve dining options.Casino level • Open 7 - 1 amH H H H | $ $ $ $

Hell’s Kitchen˚American dishes. Inspired by the hit reality show.Casino level • Open 11 am - midnightH H H H | $ $ $ $ | 702.731.7373

Mesa Grill˚Bold Tex-Mex flavors and specialty margaritas.Casino level • Open 5 - 11 pmH H H H | $ $ $ $ | 702.731.7731

MR CHOW˚Modern Chinese cuisine. Casino level • Open Tues - Thurs: 5 - 10 pmH H H H | $ $ $ $ | 702.731.7888

Beijing Noodle No. 9Large selection of Northern Chinese cuisine.Casino level • Open 11 am - midnightH H H H | $ $ $ $ | 877.346.4642

Gordon Ramsey Pub & GrillAuthentic English pub experience and food.Casino level • Open 11 am - 11 pmH H H H | $ $ $ $ | 702.731.7410

Café AmericanoClassic American fare. Casino level • Open 24 hours H H H H | $ $ $ $ | 702.650.5921

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CAESARS PALACE RESTAURANTS RESERVATIONS 702.731.7731

Nobu˚Asian Fusion.Casino level • Open 5 - 11 pmH H H H | $ $ $ $ | 702.785.6628

Rao’s˚Everyone’s favorite rustic Italian classics.Casino level • Open 5 - 10 pmH H H H | $ $ $ $ | 702.731.7267

Searsucker˚Classic American comfort.Casino level • Open 5 - 11 pmH H H H | $ $ $ $ | 702.866.1800

StarbucksQuick bites.Casino level • Open 7 am - 11 pmH H H H | $ $ $ $

Montecristo Cigar BarGreat lounge hangout. Drinks and small plates. Casino level • Open Sun - Thurs: 10 - 2 amH H H H | $ $ $ $ | 702.735.4663

Old Homestead˚Iconic steakhouse.Casino level • Open 4:30 - 10 pmH H H H | $ $ $ $ | 702.792.6888

Restaurant Guy Savoy˚Elegant French cuisine in a fine dining environment.Casino level • Open Wed - Sun: 5:30 - 9 pmH H H H | $ $ $ $ | 702.731.7286

Pronto by GiadaItalian fare with California influences. Fast and casual. Casino level • Open 6 am - midnight H H H H | $ $ $ $ | 866.227.5938

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FORUM SHOPS RESTAURANTS RESERVATIONS 702.731.7731

Carmine’s˚Family-style Italian.Casino level • Open 11 am - 11 pmH H H H | $ $ $ $ | 702.473.9700

Joe’s Seafood*Famous fresh fish joint with stone crab.Street level • Open 11:30 am - 10 pmH H H H | $ $ $ $ | 702.792.9222

Sushi RokuSushi, sashimi and modern Japanese cuisine.Terrace level • Open 12 - 10 pmH H H H | $ $ $ $ | 702.733.7373

The Palm*World-famous steakhouse.Casino level • Open 11:30 am - 11 pmH H H H | $ $ $ $ | 702.732.7256

TreviBrick oven fired pizzas and authentic Italian dishes. Casino level • Open 11 am - 11 pmH H H H | $ $ $ $ | 702.735.4663

The Cheescake Factory˚Classic American favorites and cheesecake.Casino level • Open 11 am - 11 pmH H H H | $ $ $ $ | 702.792.6888

Smoked Burgers & BBQGourmet burgers with west coast flair.Street level • Open 11:30 am - 11 pmH H H H | $ $ $ $ | 702.836.2096

Il Mulino New York˚Upscale Italian. Terrace level • Open 5 - 11 pm H H H H | $ $ $ $ | 702.492.6000

˚RESERVATIONS SUGGESTED RECOMMENDED*MAKE RESERVATIONS


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