ARE YOU A MANAGER OR A COACH?

A Manager ...

A Coach ...

A Manager ...

Focuses on what and howEmphasizes what’s wrongTalks about changeCommunicates at peopleTakes pride in being a managerThinks that it’s about them

A Coach ...

Focuses on what, how and whyEmphasizes what’s rightPromotes, role-models and supports changeCommunicates with peopleFeels a sense of duty in being a managerKnows it’s not about them, it’s through them

A Manager ...

A Coach ...

A Manager ...

A Coach ...

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A Manager ...

A Coach ...

“My people are responsible for how they perform.”

“I’m responsible for helping them perform at their best.”

“I communicate what I expect of them.”

“I communicate our purpose, what we stand for and what we intend to achieve. Then, what I expect of them to help us achieve it.”

“I leave them alone unless their performance isn’t meeting expectations.”

“I’m continuously thinking, How do I help them elevate their performance?”

“If I do a good job, then we’ll be successful.”

“If I help them do a good job, then we’ll be successful.”