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Technical support Outsourcing technical support

1 With the increasing use of technology in modern times, there is a growing

requirement to provide technical support. Many organizations locate their technical support departments or Call Centers in

countries or regions with lower costs. There has also been a growth in companies

specializing in providing technical support to other organizations. These are often referred to as MSP's (Managed Service

Providers).https://store.theartofservice.com/the-managed-service-provider-toolkit.html

Data Defined Storage Market Status

1 Pioneering customers have begun deploying Data Defined Storage

solutions in industries such as oil and gas data discovery, healthcare, financial services and managed

service providers.


Amazon Web Services - Miscellaneous

1 Consulting Partners include System Integrators (SIs), agencies,

consultancies, Managed Service Providers (MSPs), and others


Telecommunications service provider

1 While some people use the terms "telecom service provider" and

"communications service provider" interchangeably, the term TSP

generally excludes Internet service providers (ISPs), cable companies, satellite TV, and managed service

providers.


Network management - Technologies

1 In the United States, Medical Service Providers provide a niche marketing utility for managed

service providers as HIPAA legislation consistently increases demands for

knowledgeable providers. Medical Service Providers are liable for the protection of their clients' confidential information, including in an electronic realm. This liability creates a

significant need for managed service providers who can provide secure infrastructure for

transportation of medical data.


Juniper Networks - Partnership programs

1 Managed Service Provider partners offer differentiated managed services

with the features and performance that meet individual customer

business needs. Managed Services Partners can manage, monitor, and

deploy Juniper Networks-based solutions.


Virtual appliance - Relationship to WAN optimization

1 Software-based WAN optimization virtual appliances are an excellent

alternative to single-purpose hardware appliances, and enable high performance, agile and cost-

effective WANs which can act as solid foundations for those enterprises and

managed service providers considering virtualization and cloud

computing.https://store.theartofservice.com/the-managed-service-provider-toolkit.html

Service provider

1 Type III SPs provide IT services to external customers and subsequently can be referred to as external service providers (ESPs) which range from a full IT organization/service outsource

via managed services or MSPs (managed service providers) to

limited product feature delivery via ASPs (application service providers).


Intel vPro - Encrypted communication while roaming

1 vPro PCs version 4.0 or higher support secure communications|

security for mobile communications by establishing a secure tunnel for

encryption|encrypted AMT communication with the managed

service provider when roaming (operating on an open, wired Local

area network|LAN outside the corporate Firewall (computing)|

firewall)https://store.theartofservice.com/the-managed-service-provider-toolkit.html

Security Industry Authority - Varying Degrees of Success

1 2007 also saw the re-tendering of the SIA's Managed Service Provider

(MSP) contract and the subsequent re-location of the Authority's

document handling centre from Newcastle to Liverpool


MSP - Computing and networking

1 * Managed service provider, a business model for providing information-technology services


Amazon AWS - Miscellaneous

1 [http://www.theregister.co.uk/2012/04/18/

amazon_partner_network/ Amazon Web services revamps partner

program], The Register, April 18, 2012, Retrieved February 27, 2013 Consulting Partners include System

Integrators (SIs), agencies, consultancies, Managed Service

Providers (MSPs), and othershttps://store.theartofservice.com/the-managed-service-provider-toolkit.html

Open API - Introduction

1 Open API also applies to collaborative services environments where

managed service providers can also outsource specific services to other providers via systems integration


PureSystems - Software

1 Currently, over 125 Independent Software Vendor|ISVs have already certified products for PureSystems,

and business partners such as system integrators, resellers,

distributors, ISVs or Managed service provider|MSP can integrate

PureSystems into their portfolio.


Juniper Networks Technical Certification Program - Partnership programs

1 * Managed Service Provider partners offer differentiated managed services

with the features and performance that meet individual customer

business needs. Managed Services Partners can manage, monitor, and

deploy Juniper Networks-based solutions.


Tech support - Outsourcing technical support

1 With the increasing use of technology in modern times, there is a growing

requirement to provide technical support. Many organizations locate their technical

support departments or call centers in countries or regions with lower costs. There

has also been a growth in companies specializing in providing technical support

to other organizations. These are often referred to as MSP's (Managed Service

Providers).https://store.theartofservice.com/the-managed-service-provider-toolkit.html

Amazon CloudSearch - Miscellaneous

1 [http://www.theregister.co.uk/2012/04/18/

amazon_partner_network/ Amazon Web services revamps partner

program], The Register, April 18, 2012, Retrieved February 27, 2013 Consulting Partners include System

Integrators (SIs), agencies, consultancies, Managed Service

Providers (MSPs), and othershttps://store.theartofservice.com/the-managed-service-provider-toolkit.html

Apparent Networks - Technology

1 AppNeta's PathView Cloud is a software-as-a-service (SaaS) tool that helps enterprises, managed service

providers (MSPs) and technology vendors to assure end-user quality of

experience. Gina Narcisi


Apparent Networks - Technology

1 This technology has also been deployed by managed service

providers (MSPs) to monitor their customers’ network performance and

generate service revenue.Chris Talbot, Channel Insider


IBM zSeries - IBM zEnterprise System

1 In June 2014, IBM announced it had shipped its first Enterprise Cloud System to Vissensa, a U.K-based

managed service provider.


Run Book Automation

1 Runbooks are typically created by technical writers working for top tier

managed service providers. They include procedures for every

anticipated scenario, and generally use step-by-step decision trees to

determine the effective response to a particular scenario.


Telecommunications provider

1 While some people use the terms telecom service provider and

communications service provider interchangeably, the term TSP

generally excludes Internet service providers (ISPs), cable companies, satellite TV, and managed service

providers.


KEMP Technologies

1 'KEMP Technologies', Inc. was founded in 2000 in Bethpage, New York and

operates in the application delivery industry. The company creates Load

balancing (computing)|load balancing products which balance user traffic

between multiple Server (computing)|servers in an organization, business or

managed Service provider|service provider’s infrastructure.


Route accounting - Forms of route accounting

1 Like the hosted enterprise route accounting solutions, managed

service providers eliminate distributed route accounting systems

and with them the related management and attention required to keep multiple distributed systems

operating, refreshed, and current


Robert Herjavec - Career

1 After a three-year retirement as a stay-at-home father to his three children, Herjavec founded the Herjavec Group in 2003, a security solutions integrator, reseller and managed

service provider, of which he is currently the CEO.http://www.herjavecgroup.com The Herjavec Group is

one of Canada's fastest-growing technology companies and the country's largest IT security provider, according to the Branham Group.http://www.branham300.com/index.php?year=2013listing=9 The Herjavec Group (THG) has grown

from three employees in 2003 to 150 employees as of 2013, with a 643% growth rate from

2007–2012http://www.profitguide.com/microsite/profit500/2013/ranking/108-the-herjavec-group-inc and sales from

$400K in 2003 to over $125 million in 2012


For More Information, Visit:

• https://store.theartofservice.com/the-managed-service-provider-toolkit.html

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