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Jing Jing Liu 1660 70th Street, Brooklyn, NY 11204
Telephone: (845) 591-2277E-mail: [email protected]
Education:Long Island University Brooklyn, NY
Master in Science, Biology May 2013
Bachelor of Science, Biology May 2011
Certification: Dale Carnegie World Class Customer Service Certificate National Institutes of Health (NIH) Certificate in Protecting Human Subject Research
Participant Phlebotomy Technician Certificate
Professional Experience:Patient Service Associate 2013-2014 Lutheran Medical Center, Brooklyn Chinese Family Health Center
Brooklyn, NY Obtain patient demographics to register for appropriate assistance Assist patient in Financial Assistant Services Interpret for patient, medical assistant, nurses, dentist and doctors Manage busy phone calls, insurance eligibility, physician calendars, patient medical records
and appointments Maintain a safe patient-visiting environment
Administrative Assistant 2011-2013Lutheran Medical Center, WIC Brooklyn, NY
Took in cases, assisted clients with form completion and distributed cases to appropriate areas Managed training and staffing schedules for supervisor/ program coordinator Maintained and procured purchases for office/program (equipment, supplies) Follow and pursue audit trails for forms processing Assisted Coordinator and Nutritionist in event preparations (designed and sought approval for
flyers)
After School and Summer Camp Counselor 2007-2011M.S 113, Long Island University Advance After School Program
Brooklyn, NY Tutored and supervised 15-20 students of 6-8th grade school on math homework and projects Coordinated, organized and arranged activities and educational trips
Volunteer 2009-2011Maimonides Medical Center, Emergency Medicine Dept., BHIX, Pathology Dept.
Brooklyn, NY Interpretation services for doctors and patients Provided raw data for Emergency Department research initiatives Enrolled geriatric patients for BHIX Shadowed and assisted Emergency and Pathology Dept. doctors
Extracurricular Activities:Students for Humanity Society 2009-2011
Fundraised for nonprofit organization and club volunteer trips Supported AIDS, Heart and Breast Cancer walks Participated in Domestic and Foreign volunteer trips
Awards: PHI SIGMA Dean’s List Award
Student Service Awards Who’s Who, Brooklyn NY
Skills: Microsoft Office Fluent in Chinese (Mandarin, Fuzhounese, Cantonese) and English Healthcare Management systems: STAR, eCW, Dentrix
References available upon request
