Transcript
Page 1: Get your data analytics strategy right!

1

Get Your Data Analytics Strategy Right!Get Your Data Analytics Strategy Right!

Date: May 21, 2014, 12 pm EDT

Sponsored by: SPAN Systems Corporation

Produced and Presented by: The Outsourcing Institute

Page 2: Get your data analytics strategy right!

2

Today’s Speakers

Stephanie Blackwell,Director of Technology,ScanSee

Ram Mohan,Advisor - Strategy,SPAN Infotech (India) Pvt. Ltd.

Somashekara T. S, (Soma)Director - BI and Database Services,SPAN Infotech (India) Pvt. Ltd.

Page 3: Get your data analytics strategy right!

3

The Outsourcing Institute• Located at outsourcing.com – Over 70,000 Executive Members Globally

• Trends, Best Practices, Case Studies

• Training Through OI University

• Specialize in Low Cost Alternatives for Outsourcing Buyers Needing Assistance with RFP Development and/or Vendor Selection:

– Outsourcing RFP Builder Software

– Matchmaker Service 

• Qualified Demand Generation Programs

• Outsourcing Jobs Opportunities and Recruiting Services Through CMS Inc.

• Local, Intimate and Interactive Outsourcing Road Show

• Sponsorship and New Business Development Opportunities & Programs

For more information contact us at: [email protected] or 516-279-6850 ext. 712

Page 4: Get your data analytics strategy right!

4

Topics

Page 5: Get your data analytics strategy right!

5

Data Everywhere

TraditionalEnterprise Data

Edge of the Enterprise

External Data

Mobile

Cloud

Data Aggregators

Data from Partners

Internet of Things

Structured

News and Journals

Social Media

Review

User Generated Data

Page 6: Get your data analytics strategy right!

6

Trend of Analytics

New(with Analytics and Business Intelligence)

Optimization

Predictive Modeling

Forecasting / Extrapolation

Statistical Analysis

What is the best that can happen?

What will happen next?

What if these trends continue?

Why is this happening?

Traditional

KPIs / Alerts

Query / Drill down

Adhoc Reports

Standard Reports

What actions are needed?

What exactly is the problem?

How many, how often, and where?

What happened?

INSIGHTS

INFORMATION

DATA

ACTIONS

DESCRIPTIVE

PRESCRIPTIVE

OPERATIONS

INNOVATION

Page 7: Get your data analytics strategy right!

7

The Analysis Gap

Analysis Gap

Ability to Analyze

Volume

Variety

Velocity

Almost 2/3Almost 2/3rdsrds of the Analytics Projects Fail To Meet Expectations of the Analytics Projects Fail To Meet Expectations

Page 8: Get your data analytics strategy right!

8

The Analytics Journey – Mind The Gaps

Page 9: Get your data analytics strategy right!

9

The Analytics Life Cycle

Business Consulting

( Domain / Enterprise

Understanding,

Need Definition,

Industry Trends)

Data Engineering( Technology Roadmap,

Integration, Cleansing,

Organizing, Visualization)

Analytics Modeling

Business Operations

Step 1 Step 2 Step 3 Step 4 Step 5 Step 6

Understanding the business need / vision

Relevance, Readiness and Preparation of the existing data

In-depth study to identify the influencers from the data to achieve business vision / need

Derive and Evaluate the right Analytics Model

Test the model for accuracy and tune it

Productize the Analytics Model

Common Pitfalls

Treating as an IT Initiative

Not having the Right Resource

Taking a Big Bang Approach

Page 10: Get your data analytics strategy right!

10

Challenges

Where to Start

and

Stakeholder Buy-in

Data Availability

and

Relevance

Readiness for Initiative

Utilization of Data Aggregators

Provide access to Trial Users

Prepare the data

Where to start? - Pick up the Relevant / Demand

Educate the stakeholder using the bottom-up approach

Analytics complements the business

Executive sponsorship

Competition

Page 11: Get your data analytics strategy right!

11

Challenges

Human Resources

Process

Resource

Data Scientist - Utilize Statistics, Product Specialist

Agile method – Involve, Evolve and Improve (IEI)

Realign to the goal of the project at every step

Tools have eased analytics

External expertise

Page 12: Get your data analytics strategy right!

12

Challenges

MS-Excel could be the right fit

Adopt cloud wherever possible to reduce cost

Technologies have evolved to extract information from compressed data, in memory

Using a minimum of 2 technologies before you decide to address the memory, visualization and processing needs

TechnologyInvestment

Multiple Choices of Technology

In-memory Analytics, BI Tool and specialized Analytics Tool

Columnar Database and Appliance

Hadoop Technologies

High Processing Machine and Lesser Cost

Cloud Infrastructure

Page 13: Get your data analytics strategy right!

13

Challenges

Data Privacy and

Security Protection

Trusting the Model

Presenting the Value of the Model

Governance

State the goal of the project and the assumptions

Fitment of the model using “hold out data” etc.

Explain the value of the Analytics Project in Business rather than in statistics / technical terms.

Don’t claim a “Magic Bullet” - State the Outliers of the Model

Concept of key to link the real data

Technologies such as dynamic masking

Industry-specific compliances

Implementation

Validate your model with at least two tools

Re-validate your model with the Business User

Page 14: Get your data analytics strategy right!

14

Challenges & Analytics Journey

Readiness

Resource

Abundant Technology Options

Governance

Mission

Data Preparation

Modelling

Actionable Insights

EnactmentImplementation

Page 15: Get your data analytics strategy right!

15

Challenges & Analytics Journey

Key Success Factor

Analytics is a “Global Business Initiative” supported by IT

Right resource, “All the Time”

Involve, Evolve and Improve

Page 16: Get your data analytics strategy right!

16

ScanSee® Business Case

ScanSee® provides its consumers what they want, when they want it. In order to

achieve this, we implemented tracking consumer behavior for retailers / businesses to

view, and, for consumers to manage without sacrificing consumer privacy.

■ Aggregation of Data within the Dashboard

■ Categorizing Information

■ Recommending Products

Page 17: Get your data analytics strategy right!

17

Aggregation of Data

ScanSee® provides a Dashboard for Businesses engaged in Consumer Behavior. We

aggregate data from consumers and display that information to the businesses. This

allows the business to understand what products, coupons, deals, pages are working

and what are not working, as well as allow them to target information onto key areas.

Page 18: Get your data analytics strategy right!

18

Path to Analytics

■ Mission : Improve Customer Experience, Value for Consumer / Retailer / Supplier

■ Version 1.0 with Dashboards using data gathered from Click Stream Analysis

■ Version 2.0 Implementation of Recommendation Engine

Preparation: Prepare the data by implementing Click Stream Analysis into the product

Modeling: Usage of Microsoft Analytics, R and Rapid Miner

Actionable Insight/Enactment: Recommending a Product Relevant to User

Preferences and Similar Users

Page 19: Get your data analytics strategy right!

19

Analytics @ Work

Page 20: Get your data analytics strategy right!

20Copyright: SPAN Systems Corporation www.spansystems.com

• Offshore Centers Certified – CMMI 5, PCMM 3– ISO 9001:2008– ISO 27001: 2005

20

SPAN Overview

Processes

Client Engagement

Stability

Domain

Technology

SPAN

• Almost two decades in IT solution providing• Part of US$ 2.3 Billion Norwegian company & 10,000+ employees• #7 in Best Employer in India

• Insurance & Healthcare• Banking & Finance• Retail• Independent Software Vendors

• DW / BI• Enterprise Mobility• ERP• Independent Testing Services• Remote Infrastructure Management Services• Product Engineering Services• Application Management

• Relationship Model– Management focus– Governance team

• Innovative Pricing• Tailored Business Models• Pavilion® Engagement Model

Page 21: Get your data analytics strategy right!

21

Thank you for joining

Get Your Data Analytics Strategy Right!Get Your Data Analytics Strategy Right!

This webinar was sponsored by SPAN Systems Corporation in conjunction with The Outsourcing Institute.

Ram Mohan,Advisor - Strategy,

SPAN Infotech (India) Pvt. Ltd.

Email Id: [email protected]

T.S. Somashekara,Director - BI and Database Services,

SPAN Infotech (India) Pvt. Ltd.

Email id : [email protected]

Stephanie Blackwell,Director of Technology,

ScanSee

Email id:[email protected]


Top Related