Download - Geraldine Rudge
What is Human Resources?
HR is fundamentally an expression of an organizations belief in the employee element of that organisations
success.
What we do
• Recruitment and selection
• Inductions
• Disciplinary & Grievance handling
• Employee welfare
• Benefits administration
• Policies and procedures implementation & review
• Staff development programmes
• Succession planning
Misconceptions
• HR is about firing people
• HR department is inaccessible
• HR is HUMAN REMAINS
• HR is not necessary
HR in Social Care
Regulated by CQC
• Outcome 12 – People should be cared for by staff who are properly qualified and able to do their job
• Outcome 13-There should be enough members of staff to keep people safe and meet their health and welfare needs
• Outcome 14 – Staff should be properly trained and supervised and have the chance to develop and improve their skills
INTERVIEWS
INTERVIEWS
Requirements:
• Knowledge of role
• Related skills and training
• Measurable examples of success
• Positive attitude and flexibility
• Manners
INTERVIEWS Guidelines:
• Make a good first impression.
• Arrive 15 minutes early.
• During the introduction, use a firm handshake with eye contact and a smile.
• Use eye contact throughout the interview. Do not look at the ground.
• Do not discuss any negatives about past employers, employment or colleagues.
• Show interest in the actual job description and not what you would like to be doing in the future (unless interviewer asks).
INTERVIEWS Guidelines: • Emphasize what you can bring to the role and not what
the role can give you. • Do not make money your motivating force. Express
interest in the opportunity that the company is offering to you.
• Listen and answer the questions the interviewer asks. Do not interrupt the interviewer.
• Emphasize your achievements. • Be honest. Show enthusiasm. • Be polite and show a positive attitude. • Shake hands and thank the interviewer for their time. • Use eye contact and SMILE!
What to Avoid
• Not preparing
• Dressing inappropriately
• Poor Communication
• Too much Communication
• Talking too much
• Not talking enough
• Fuzzy facts
• Giving wrong answers
• Not following up
Attributes we look for
• Appearance
• Communication skills
• Personality
• Maturity level
• Role specific requirements
• General Initiative and Drive
List the mistakes in this interview
Examples of what not to say!!!
"I remember interviewing a secretary some years ago and asking her, 'What is important to you in a job?' Her answer was: 'I want to work close to Bloomingdales.'" -- Bettina Seidman, career management coach, Seidbet Associates
"'When your workload is heavy and you are overwhelmed, how do you handle the stress?' 'I run in the bathroom and cry.'" -- Jessica Simko, Career Branding Guide
"We recently asked a job candidate, 'What do you know about us?' He leaned back in his chair and replied, 'Not much. Why don't you fill me in?' He wasn't hired." -- John Kramb, Adams County Winery
"One job candidate arrived late for the interview, in a not-so-gracious mood. 'The commute is terrible,' she said. 'I'm so glad I don't have to do this every day.'" -- Sammie Samuella Becker, CEO, TigressPR
QUESTIONS