Transcript
Page 1: Gartner Introduction

This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other authorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.© 2011 Gartner, Inc. and/or its affiliates. All rights reserved.

Introducing Gartner

June 2, 2011

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Who we are

Gartner is the world’s leading information technology research and advisory company.

We deliver the technology-related insight necessary for our clients to make the right decisions, every day.

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Why clients use Gartner

IT is critical to every organization, but harder to manage successfully due to its increasing complexity.

Since 1979, Gartner has guided clients through difficult decisions—providing independent, actionable advice on how and where to reduce cost, deploy IT to add value, drive innovation and manage risk.

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Who we serve

Chief supply chain

officers, senior supply

chain executives and

their teams/associates

Buy-side investment

professionals including those in

venture capital, private equity and

investment banking

CIOs, CTOs, CFOs,

senior IT executives and their

teams/associates

Marketing professionals

within high-tech and telecom

industries, and their

teams/associates

IT End-User

Professionals

Supply Chain

Professionals

Investment

Professionals

High-Tech &

Telecom

Professionals

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How we help you

Ensure the success of your key initiatives

Select the right products and get the best terms and pricing

Run a world-class IT organization

Stay current with important innovations

Connect with valuable peers

Get an unbiased, outside perspective on best practices, contextualized to your situation

Save time through our proactive delivery

Lessen the risk of critical product decisions

Negotiate money- saving terms and conditions

Utilize your resources more efficiently by “extending” your team

Lead your team more effectively by including them in research delivery

Know what emerging technologies and trends mean for your organization

Cut through information overload and hype

Utilize peer experiences to test your thinking and avoid costly mistakes

Extend your network

Value

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How clients use Gartner

Learn From Research Talk to an Expert Initiate an Engagement Attend Conferences Network With Peers

Deep vertical coverage in nine industries

110,000 research docs across 1,200 topics covering all aspects of IT

Targeted to your role, key initiatives and purchasing decisions

Proprietary methodologies and interactive models applied to provide clear insight and actionable advice

775 analysts engaging in 280,000 client interactions a year in 85 countries

Specific advice on your challenges, opportunities and projects

Leverage industry research and unmatched market data

470 experienced consultants withindustry-specific expertise

Measure and improve performance using unmatched data from 5,500 benchmarks

Content specific to your role, key initiatives and purchasing decisions

55 yearly conferences worldwide attracting 37,000 attendees

Access to analysts, industry peers and top solution providers

Exchange ideas, expertise and best practices with peers

Connect with a growing community of peers drawn from our 60,000 clients in 11,500 organizations

World’s largest community of CIOs and IT executives

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Products and services: IT End-User Professionals

Gartner for IT Executives

Membership-based offering for the most senior-level IT executive, including personalized service and advice, and unparalleled CIO community. Service levels: CIO Essentials, CIO, and CIO Signature.

Gartner for IT Leaders

Specific, compelling research and advice for clients in eight critical IT roles. Daily access to information and tools that are relevant, insightful and tailored to a role.

Gartner for Enterprise IT Leaders

Personalized, role-based offering for senior leaders in large, complex enterprises that helps clients save time and money, mitigate risk and exploit new opportunities. Includes personal coaching by a Gartner expert.

Gartner Industry Advisory Services

Analysis, research and advice on industry-specific forces in these sectors: Banking & Investment Services, Energy & Utilities, Government, Healthcare Providers, Insurance, Manufacturing, Media and Retail.

Workgroup

Allows clients to extend their Gartner relationship to three to 10 key members of a working team to help them coordinate, collaborate and implement more efficiently. Members get insight to make more-informed fact-based decisions and the guidance to achieve objectives effectively and without costly missteps.

IT1

Helps technical architects and engineers receive the in-depth guidance and best practices they need to deliver superior results on their IT leaders’ key initiatives and IT purchases.

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How we help: Applications Professionals

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Top 5 Key Initiatives

Application Development

Application Governance

Application Integration

Application Overhaul

Customer Relationship Management

Learn From Research

Gartner Business Wizard—just-in-time insight, on your timelines

My Gartner customizable home page

Weekly Picks by role—week-long access to 10 popular documents

Complimentary webinars

Analyst-generated toolkits

Case studies and best practices

Industry Picks—month-long access to selected industry-specific documents

Talk to an Expert

Inquiry privileges

Contract reviews

Gartner Consulting solutions/engagements

Network With Peers

Gartner Peer Connect—our exclusive 10,000-client network

Initiate an Engagement

Gartner Benchmark Analytics

Gartner IT Key Metrics Data

Maturity Assessment for Application Organizations

Application Development Scorecard

Application Development & Support Scorecard

Application Support Scorecard

ERP Application Support Scorecard

Attend Events

Gartner Symposium/ITxpo

Application Architecture, Development & Integration Summit

Portals, Content & Collaboration Summit

Customer 360 Summit

Master Data Management Summit

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How we help: Program & Portfolio Management Professionals

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Top 5 Key Initiatives

IT Governance

Project Management Office (PMO)

SharePoint

IT Cost Optimization

Strategic Planning

Learn From Research

Business Wizard—just-in-time insight, on your timelines

My Gartner customizable home page

Weekly Picks by role—week-long access to 10 popular documents

Complimentary webinars

Analyst-generated toolkits

Case studies and best practices

Industry Picks—month-long access to selected industry-specific documents

Talk to an Expert

Inquiry privileges

Contract reviews

Gartner Consulting solutions/engagements

Network With Peers

Gartner Peer Connect—our exclusive 10,000-client network

Initiate an Engagement

Gartner Benchmark Analytics

Gartner IT Key Metrics Data

Enterprise Personality Assessment

PMO Scorecard

Attend Events

Gartner Symposium/ITxpo

PPM & IT Governance Summit

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How we help: Security & Risk Management Professionals

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Top 5 Key Initiatives

Business Continuity Management

Compliance

Identity and Access Management (IAM)

Information Security Program Management

IT Risk Management

Learn From Research

Gartner Business Wizard—just-in-time insight, on your timelines

My Gartner customizable home page

Weekly Picks by role—week-long access to 10 popular documents

Complimentary webinars

Analyst-generated toolkits

Case studies and best practices

Industry Picks—month-long access to selected industry-specific documents

Talk to an Expert

Inquiry privileges

Contract reviews

Gartner Consulting solutions/engagements

Network With Peers

Gartner Peer Connect—our exclusive 10,000-client network

Initiate an Engagement

Gartner Benchmark Analytics

Gartner IT Key Metrics Data

Security Program—Assessing Initial Objectives

IT Security Scorecard

Attend Events

Gartner Symposium/ITxpo

Security & Risk Management Summit

Identity & Access Management Summit

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How we help: Sourcing & Vendor Relationships Professionals

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Top 5 Key Initiatives

Negotiating Vendor Contracts

Outsourcing

Vendor Management

Supply Chain Management

IT Asset Management

Learn From Research

Gartner Business Wizard—just-in-time insight, on your timelines

My Gartner customizable home page

Weekly Picks by role—week-long access to 10 popular documents

Complimentary webinars

Analyst-generated toolkits

Case studies and best practices

Industry Picks—month-long access to selected industry-specific documents

Talk to an Expert

Inquiry privileges

Contract reviews

Gartner Consulting solutions/engagements

Network With Peers

Gartner Peer Connect—our exclusive 10,000-client network

Initiate an Engagement

Gartner Benchmark Analytics (including price benchmarking)

Gartner IT Key Metrics Data

IT Procurement Maturity Assessment

IT Services Sourcing Strategy Assessment

Attend Events

Gartner Symposium/ITxpo

Outsourcing & Vendor Management Summit

IT Financial, Procurement & Asset Management Summit

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How we help: CIOs

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2011 Top 10 CIO Business Strategies

Increasing enterprise growth

Attracting and retaining new customers

Reducing enterprise costs

Creating new products or services (innovation)

Improving business processes

Implementing and updating business applications

Improving the technical infrastructure

Improving enterprise efficiency

Improving operations

Improving business continuity, risk and security

Deliver Exceptional Results for Your Enterprise

Service delivery in your context

A structured relationship with a team of service delivery professionals—your single point of access into Gartner

Unique insight into the CIO role

Inquiry with world-class Gartner analysts

All CIO-focused Gartner content, based on a member-driven research agenda

An unparalleled CIO community

A global network of 4,300 CIOs

Local events and VIP attendance at a Gartner Symposium/ITxpo

Initiate an Engagement

Gartner Benchmark Analytics

Gartner IT Key Metrics Data

Maturity Assessments

CIO Scorecard

Attend Events

Gartner Symposium/ITxpo

CIO Leadership Forum

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How we help: Business Intelligence & Information Management Professionals

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Top 5 Key Initiatives

Business Intelligence Competency Center

Corporate Performance Management

Data Management and Integration Maturity

Enterprise Social Software

Information Governance

Learn From Research

Gartner Business Wizard—just-in-time insight, on your timelines

My Gartner customizable home page

Weekly Picks by role—week-long access to 10 popular documents

Complimentary webinars

Analyst-generated toolkits

Case studies and best practices

Industry Picks—month-long access to selected industry-specific documents

Talk to an Expert

Inquiry privileges

Contract reviews

Gartner Consulting solutions/engagements

Network With Peers

Gartner Peer Connect—our exclusive 10,000-client network

Initiate an Engagement

Gartner Benchmark Analytics

Gartner IT Key Metrics Data

Maturity Assessment for Business Intelligence & Information Management

Attend Events

Gartner Symposium/ITxpo

Business Intelligence Summit

Portals, Content & Collaboration Summit

Master Data Management Summit

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How we help: Business Process Improvement Management Professionals

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Top 5 Key Initiatives

BPM Technology and Tools

Business Process Management Program

Business Intelligence Competency Center

Data Center Modernization & Consolidation

ERP

Learn From Research

Gartner Business Wizard—just-in-time insight, on your timelines

My Gartner customizable home page

Weekly Picks by role—week-long access to 10 popular documents

Complimentary webinars

Analyst-generated toolkits

Case studies and best practices

Industry Picks—month-long access to selected industry-specific documents

Talk to an Expert

Inquiry privileges

Contract reviews

Gartner Consulting solutions/engagements

Network With Peers

Gartner Peer Connect—our exclusive 10,000-client network

Initiate an Engagement

Gartner Benchmark Analytics

Gartner IT Key Metrics Data

Maturity Assessment for Process-Driven Organizations

CIO Scorecard

Attend Events

Gartner Symposium/ITxpo

Business Process Management Summit

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How we help: Enterprise Architecture Professionals

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Top 5 Key Initiatives

Enterprise Architecture Program

Enterprise Architecture Stakeholder Engagement

Cloud Computing

Strategic Planning

SOA & Application Architecture

Learn From Research

Gartner Business Wizard—just-in-time insight, on your timelines

My Gartner customizable home page

Weekly Picks by role—week-long access to 10 popular documents

Complimentary webinars

Analyst-generated toolkits

Case studies and best practices

Industry Picks—month-long access to selected industry-specific documents

Talk to an Expert

Inquiry privileges

Contract reviews

Gartner Consulting solutions/engagements

Network With Peers

Gartner Peer Connect—our exclusive 10,000-client network

Initiate an Engagement

Gartner Benchmark Analytics

Gartner IT Key Metrics Data

Enterprise Personality Assessment

Maturity Assessment for Enterprise Architecture

CIO Scorecard

Attend Events

Gartner Symposium/ITxpo

Enterprise Architecture Summit

Enterprise Architecture Foundation Seminars

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How we help: IT Infrastructure & Operations Professionals

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Top 5 Key Initiatives

Cloud Computing

Data Center Modernization and Consolidation

Integrating Apple Into the Enterprise

Mobile Enterprise Strategy

Virtualization

Learn From Research

Gartner Business Wizard—just-in-time insight, on your timelines

My Gartner customizable home page

Weekly Picks by role—week-long access to 10 popular documents

Complimentary webinars

Analyst-generated toolkits

Case studies and best practices

Industry Picks—month-long access to selected industry-specific documents

Talk to an Expert

Inquiry privileges

Contract reviews

Gartner Consulting solutions/engagements

Network With Peers

Gartner Peer Connect—our exclusive 10,000-client network

Initiate an Engagement

Gartner Benchmark Analytics

Gartner IT Key Metrics Data

Maturity Assessment for Infrastructure & Operations

Server Evaluation V6

Infrastructure & Operations Scorecard

Green ICT Scorecard

Enterprise Computing Scorecards

End-User Computing Scorecards

Voice & Data Network Scorecards

Attend Events

Gartner Symposium/ITxpo

IT Infrastructure, Operations & Management Summit

Data Center Conference

Page 17: Gartner Introduction

Our company

775analysts

Clients in 85countries

60,000clients

11,500enterprises

280,000client

interactions

Verticalcoverage in

nine industries

5,500benchmarks

10,000 mediainquiries

4,300CIOs

55conferences

70% ofFortune 1000

80% ofGlobal 500

470consultants

1,500engagements


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