Download - From apps to bots
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From Apps To Bots
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It all started with this….
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And then it got better….
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Then he showed up
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An iPhone 6 CPU has 625 times more transistors than a 1995 Pentium
iPhone 6 launch weekend : Apple sold 25 x more CPU transistors than were in all the PCs on earth in 1995
Everyone gets a pocket supercomputer
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So, what about the enterprise ?
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EXCEL in the 60’s
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And then there was the mainframe
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We went from monolithic to modularity
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The great unbundling
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The future comes looking like something you can’t use for real work.
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These days it often looks like a toy for rich hipsters.
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But the toy gets better.
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And the work changes
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tools help work and tools change the way of working
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“Type a quote here.”
–Johnny Appleseed
Then he came along
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Bots will rule the world
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–Johnny Appleseed
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The first GUI : Xerox Star
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In the early days it was called chat
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Guess what, it interacted
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and let’s not forget SMS
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and…. Bots at the office
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and it’s unbundling… again
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and selling flowers
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getting us informed
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helping us
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bots with a sense of humour
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By 2020, Gartner predicts that customers
will manage
85% of
their relationship with the enterprise without
interacting with a human.
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Messaging platforms hope
to solve the discoverability
problem through social discoverability
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Don’t people hate talking to robots ?
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What about bots in the Enterprise ?
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Meet julie
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Meet pepper
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And where’s Jarvis ?
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The evolution
of messaging
bots
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What style of coffee do you want ?
I’d like a latte
What size do you want?
a grande
What milk do you want?
Soy milk please
Anything else?
Can I have an extra shot
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RANDOM ACCESS NAVIGATION
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I would like a grande soy latte with an extra shot
Intent
entities
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api.ai
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AI is the new UI
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They recommend
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They advise
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They organise
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AI is making interactions more natural…
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…which drives better outcomes
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…and more business
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And AI is accessible
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AI will function as a spokesperson
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live a Botful life!
Forget the Digital Enterprise It’s all about the Intelligent Enterprise
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Thank you
@vandevilinkedin.com/in/vincentvanderbeck