Download - Fedex It Solutions
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Presented by
Nilesh Kamble
IT SOLUTION OF FEDEX
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Looking back 35years at the
forefront of anevolving and dynamic,industry two things
have remained:-constant at FedEx
&the abilitywillingness of our
customers to embrace
. changeon
behalf of ourcustomers
Fred Smith...Founder & CEO, FedEx
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Type Public Founded 1971 ,Headquarters Memphis USA
, .Key People Frederick WSmith
, &Chairman President CEO
.Revenue US $ 37 953(billion 2008) . (Operating Income US $2 075 billion 2008) .Net Income US $1 125 billion
(2008)
CURRENTSCENARIO
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FAMILY OFCOMPANIES
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Woven around the complex structure of ourcountry through HUB and SPOKE .system
.,Blue Dart Express Ltd India's premierintegrated air express carrier and
,logistics services provider has been oneof the largest Global ServiceParticipants of Federal Express
, .Corporation since 1984
,From 1984 Blue Dart represented all FedEx,interests under a principal to principal, .arrangement in India
SUPPLY CHAIN
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HUB AND SPOKE
city city
citycity
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FedEx Global Supply Chain Services
technology platform offers features such:as
.1 Order administration efficiently managethe processes associated with order
fulfillment and transportation.2 Real time visibility provides a view into
inventory at rest and in motionthroughout the supply chain.3 Connectivity provides multiple access
points to key members of your supply
chain
ONLINE TOOLS
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NEED FOR MIS IN
- , . .Track of overnight packages 46 000 U S-drop off points
- -The Problem Company's fast moving-customers and profitability of drop off
points -The Need Access information -The Solution WebFOCUS
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( -COSMAT II Computerized On line System for, )Management Accounting and Tracking is a
complete ERP system indigenously.developed by Blue Dart
It interfaces with the Human Resources, ,Management Financial Management,Purchase Sales Monitoring Executive
.Information and CRM systems
COSMAT II
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(SMART Space Management Allocation), -Reservation and Tracking is an in house
- - -developed state of the art technology, -system which allows real time space and
revenue management on the Blue Dart.Aviation network It ensures that the aircraft is filled
,profitably and that all customers with
space confirmed on the aircraft have the
assurance that their packages would.travel
SMART
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Operating and maintaining cooperative.business
.Analysis FedEx Internal system data , -Provide analysis for mass 1 to1 marketing
.and sales program Delivering right mix of services to the
.customer
ROLE OF WEBFOCUS
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WEB FOCUS
FedEx API
Server FedEx Server
2
Customers Computer(PC, Web Server, etc.)
Internet
1
3
FSM APIs
Transactions flow from customer s computer over the Internet.to FedExThe data is decrypted and routed to the appropriate server
.within FedEx.The response is then encrypted and sent back
1
2
3
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Maintaining past and future data Fast delivery of routine reports to
business analyst Ability to anticipate customer trend Direct link between distribution and supply
chain operation -Power up communication and advance planning
&GOAL SCOPE
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Information Flow Quick and easy access to its global
database Robust processing of information
Easy generation of flexible reports Effective use of WEB
SCOPE OFREPORTING
Information
DecisionMaking
RealTime
Tracking
Reports
PC
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Enhance customer service Improve inventory management Optimize transportation costs
Reallocate resources Control cost by ordering what you need when,you need it and have it delivered in time
to meet your required level of service
Mitigate your investments and inventory andinfrastructure
ENEFITS TOCUSTOMER
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:Strengths.1 - .Flexible and easy fornon technical users.2 Bussiness users no longer require IT
.assistance to request report :Weaknesses.1 Webfocus will not be able to handle
.anticipated volume of data.2 .Shift from technology
LEARNINGOUTCOMES
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