Facilitating OnlineLearning

Communities

1.1. Defining Online Communities Defining Online Communities

2.2. Elements of Online EnvironmentsElements of Online Environments

3.3. Facilitator CompetenceFacilitator Competence

4.4. Resources Resources

5.5. Demonstration of Demonstration of

CommunityZeroCommunityZero

6.6. Hands-on use of CommunityZeroHands-on use of CommunityZero

Agenda

Collaboration Collaboration

CommitmentCommitment

Learning from experience Learning from experience

Shared responsibilitiesShared responsibilities

Building individual Building individual accountabilityaccountability

Defining Online Communities: Benefits

Online Course Completion

Bonk, C. J. (2002). Online Training in an Online World. Bloomington, IN: CourseShare.com.

Paraprofessional Paraprofessional

Online Learning AlonePara eLink Para eLink

Paraprofessionals Paraprofessionals

Online Learning Alone Together

Para eLink Para eLink

Paraprofessionals Paraprofessionals

FacilitatorFacilitator

Facilitated Online LearningPara eLink Para eLink

FacilitatorFacilitator

Paraprofessionals Paraprofessionals

Facilitated Learning Community

Para eLink Para eLink

Elements of Online Environments

Communication toolsCommunication tools

Learning resourcesLearning resources

User (learner) toolsUser (learner) tools

Administrative (facilitator) Administrative (facilitator) toolstools

Communication tools Communication tools

Learning resources Learning resources

User tools User tools

Administrative tools Administrative tools

Examples include:Examples include:•E-mail*E-mail*•ChatChat•Discussion*Discussion*•Voice/videoVoice/video•NotesNotes•PollsPolls

Communication Tools

Communication tools Communication tools

Learning resources Learning resources

User tools User tools

Administrative tools Administrative tools

Examples include:Examples include:•Documents*Documents*•AnimationsAnimations•Video/audioVideo/audio•ProgramsPrograms•ImagesImages•PEOPLE*PEOPLE*

Learning Resources

Communication tools Communication tools

Learning resources Learning resources

User tools User tools

Administrative tools Administrative tools

Examples include:Examples include:•CalendarCalendar•PreferencesPreferences•Technical support*Technical support*•Directory*Directory*

User Tools

Communication tools Communication tools

Learning resources Learning resources

User tools User tools

Administrative tools Administrative tools

Examples include:Examples include:•Access control*Access control*•Site managementSite management•SettingsSettings•Application sharingApplication sharing•Grade bookGrade book

Administrative Tools

Forming: Organize and Establish Forming: Organize and Establish GroupsGroups

Dr. Curt Bonk, Indiana Universityhttp://www.indiana.edu/~bobweb/Handout/co_1.html

Four Fs of Learning Groups

Functioning: Manage, Implement, Functioning: Manage, Implement, Support, Motivate and AcceptSupport, Motivate and Accept

Formulating: Understand, Review, Formulating: Understand, Review, and Learn New Strategiesand Learn New Strategies

Fermenting: Disagreement, Fermenting: Disagreement, Controversy, and Alternative Controversy, and Alternative AnswersAnswers

Facilitator Competency Areas

NurtureNurture• encourage participation & interaction

• provide content expertise

ModerateModerate• participate in chat/discussions

• mediate problems

Tech supportTech support

• provide technical help

• supply additional resources

Manage spaceManage space

• invite participants

• administer environment

• edit discussions

• facilitate conferences

Provide guidelinesProvide guidelines

Lead community-building Lead community-building activitiesactivities

Provide virtual handholdingProvide virtual handholding

Encourage sharing resourcesEncourage sharing resources

Facilitating Online Learning : Effective Strategies for Moderatorsby George Collison, Bonnie Elbaum, Sarah Haavind, Robert Tinker

Additional Facilitator Activities

Participants post regularlyParticipants post regularly

Member’s needs are metMember’s needs are met

Evident participant-participant Evident participant-participant collaborationcollaboration

Reasonable venting is Reasonable venting is acceptableacceptable

Participants show concern and Participants show concern and support for the communitysupport for the community

Healthy Community Indicators

Facilitating Online Learning : Effective Strategies for Moderatorsby George Collison, Bonnie Elbaum, Sarah Haavind, Robert Tinker

Resources

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