EXPATRIATE DEVELOPMENT SERIES
Latin America: Expatriate Development II
IntroductionInternational Retailing: Latin America
Personal Developm
ent
Business Applicatio
n
Personal Assessme
nt
International
Leadership
Human Resource Developm
ent
3
Personal Developm
ent
Business Applicatio
n
Personal Assessme
nt
International
Leadership
Human Resource Developm
ent
•Language•Topics: Embrace and Avoid•Words, Symbols and Their Meanings•Preparation for Assignment•While on Assignment
International Retailing: Latin America
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Language
Key Words and Phrases Greetings and Responses Assistance Skill Level Hospitality Directions
• Dictionary for English-Spanish & Portuguese, Spanish-Portuguese
• Pronunciation
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Key Words and Phrases
Greetings and Responses
Spanish Pronunciation
How are you ? ¿Cómo estás? / ¿Cómo está?
[KOH-moh ish-TAH(sh)?]
I’m fine Estoy bien /Muy bien [es-tar'be-en]/ [MOO-ee BYEHN]
Hello Hola [OH-lah]
Hello (Phone) Aló [á-lou]
Hi Hola [OH-lah]
Goodbye Chau (as in Italian Ciao) [chah’-oo]
Good Morning Buenos dias [boo-ay’-no dee’-ah]
Good Afternoon Buenas tardes [boo-ay’-no tar-dar’]
Good Evening/Night Buenas noches [boo-ay’-no no’-chay]
Greetings and Responses: Spanish
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Key Words and Phrases
Greetings and Responses
Portuguese Pronunciation
How are you ? Como está(s)? / Como vai?
[KOH-moh ish-TAH(sh)?]
I’m fine Tudo bem!/Tudo bom!/Tudo tranqüilo!
[Too-dou-behn]
Hello Olá [oh-LAH]
Hello (Phone) Aló [á-lou]
Hi Hola [HO-la]
Goodbye Tchau (as in the Italian ciao)
[Bom[ng] deeya]
Good Morning Bom dia [bohn DEE-ah]
Good Afternoon Boa Tarde [Boa tarede]
Good Evening/ Night Bnoa noite [Boa noite]
Greetings and Responses: Portuguese
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Key Words and Phrases
Assistance Spanish Pronunciation
Help Ayúda [ah-YOO-dah]
Help me Necesito ayuda [Neh-seh-SEE-toh ah-YOO-dah]
Do you speak English?
¿Hablas inglés? [AH-blahss een-GLEHS?]
How do I get to..? ¿Cómo puedo llegar a _____ ?
[KOH-moh PWEH-doh yeh-GAHR ah____?]
Where is…? Donde esta’ [DOHN-deh
How much is it? ¿Cuánto cuesta? [KWAHN-toh kwehs-TAH?]
I am lost! Estoy perdido/a [Ehs-TOY pehr-DEE-doh/dah]
Assistance: Spanish
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Key Words and Phrases
Assistance Portuguese Pronunciation
Help Socorro! [soo-KOH-roo!]
Help me Ajude(a)-me! [ah-ZHOO-deh(dah)-meh!]
Do you speak English?
Fala(s) inglês? [FAH-lah(sh) een-GLEHSH?]
How do I get to..? Como chegoao(a)? [Koh-moh
Where is…? Onde está ..? [OHN-deh ish-TAH]
How much is it? Quanto custa..? [KWAHN-toh kwehs-TAH]
I am lost! Estou perdido(a) [ish-TOH pehr-DEE-doo(ah)]
Assistance: Portuguese
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Key Words and Phrases
Skill level Spanish Pronunciation
Abundant Abundante [aβunM'danMte]
Active Activo [ak'tiβo]
Old Antiguo [anM'tiɤwo]
Barely Apenas [a'penas]
Appropriate Apropiado [apɾo'pjaðo]
Small Chico ['ʈʃiko]
Thin Delgado [del'ɤaðo]
Unknown Desconocido [Desconocido]
Skill level: Spanish
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Key Words and Phrases
Skill level Portuguese Pronunciation
Abundant Abundante [AβunM’danMte]
Active Activo [Ak'tiβo]
Old Velho ['vεʎu, ʎa]
Barely Abertamente [abiertamente]
Appropriate Apropriado [apɾopɾi'adu, da]
Small Pequeno [pe'kenu]
Thin Fino [‘finu]
Unknown Desconocido [deskono'θiðo]
Skill level: Portuguese
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Key Words and Phrases
Hospitality Spanish Pronunciation
Please Por favor [POHR fah-BOHR]
Thank You Gracias [GRAH-syahs]
You’re Welcome de Nada [DAY NAH-dah]
Yes Si [SEE]
No No [NOH]
Maybe/Perhaps Tal Vez [TAHL-VEYS]
Dear Querido (m) / Querida (f)
[cariño]/[Care-EE'-da]
Dear Sir(s)/ Dear Madam(s)
Señor(s)/Señora(s) [senˈjɔː(r)]/[senˈjɔːrə]
Sincerely Sinceramente [[sin]'θeɾomenθe]
Hospitality: Spanish
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Key Words and Phrases
Hospitality Portuguese Pronunciation
Please Por favor [POHR fah-BOHR]
Thank You Obrigado (m) / obrigada (f)
[obɾi'gadu]/ [obr’igada]
You’re Welcome de Nada [DAY NAH-dah]
Yes Sim [seen]
No Não [Now]
Maybe/Perhaps Talvez [TAHL-VEYS]
Dear c (m) / Cara (f) [Karu]/ [Kara]
Dear Sir(s)/ Dear Madam(s)
Senhor(es)/ Senhora(s) [se'ɲoR]/ [se'ɲoR, ɾa]
Sincerely Sinceramente [sin]'θeɾomenθe]
Hospitality: Portuguese
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Key Words and Phrases
Directions: SpanishDirections Spanish Pronunciation
North Norte [NOHR-the]
East Este [EHS-the]
South Sur [soor]
West Oeste [ooh-EHS-the]
Northeast Noreste [no'ɾeste]
Northwest Noroeste [noɾo'este]
Southeast Sudeste [su'ðeste]
Southwest Sudoeste [suðo'este]
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Key Words and Phrases
Directions: Portuguese
Directions Portuguese Pronunciation
North Norte [NOHR-the]
East leste [lEHS-the]
South Sul [sooL]
West Oeste [ooh-EHS-the]
Northeast Noreste [no'ɾeste]
Northwest Noroeste [noɾo'este]
Southeast Sudeste [su'ðeste]
Southwest Sudoeste [suðo'este]
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Words Symbols and their Meaning
Directional Signage Body Language
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Words Symbols and their Meaning
Directional Signage Brazil: Warning
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Words Symbols and their Meaning
Directional Signage Brazil: Warning
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Words Symbols and their Meaning
Directional Signage Mexico
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Words Symbols and their Meaning
Directional Signage Mexico
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Words Symbols and their Meaning
Directional Signage Mexico
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Words Symbols and their Meaning
Directional Signage Mexico
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Words Symbols and their Meaning
Body Language Eye Contact Handshakes Personal Space Touching Personal Dress and Hygiene
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Words Symbols and their Meaning
Body Language Gestures: “The Fig” “The OK” “The Point” “Hands on
Hips”
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Words Symbols and their Meaning
Body Language Gestures: “The Tap” “The Come Here” “The I Don’t
Know”
EXPATRIATE DEVELOPMENT SERIES
Latin America: Expatriate Development II
