Transcript
Page 1: Everything you know about branding

Walter Pike

PiKE | New Marketing

The Digital Academy

pike.co.za digitalacademy.co.za walterpike.com

Brands in an always on, always connected world

Monday 25 October 2010

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Why almost everything you think you know about BRANDING is wrong.

in an always on always connected world

Monday 25 October 2010

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I was an orange farmer•Ad man•Marketer•Academic

@walterpike

Monday 25 October 2010

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Wow - This has moved to the front line

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• Reminder of what branding is.

• To create a series of associations in the minds of consumers - that leads to preference.

Associations in the minds of customers that lead to preference.

What is Branding?

Monday 25 October 2010

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Consumer Based Brand Equity

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It’s what you feel

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He is the Brand

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Mass Marketing - Average stuff for average people

The industrial model - Scale

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Buy eyeballs . . .and interrupt

Photo by Bill on Capitol Hill

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Getting Noticed

The Communication Problem

RelevanceOriginalityImpact

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Share of Voice = Share of mind = Share of Market

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We bought eyeballs - as many as we could.

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Management and Marketing are man made inventions.

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SORRY...

THIS MODEL IS BROKEN.

None of the assumptions on which its based work anymore!

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The Internet Happened

and if you think its a channel ...

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People wont be segmented:

They organise themeselves into groups - communities.

and decide where and how they will interact with brands.

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They trust thier friends and people like them.

They don't trust advertising and PR

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Concept of geography has changed.

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The really interesting thing is that people talk to each other

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Clay Shirky

Monday 25 October 2010

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Photo by DRB62 on Flickr

Media is no longer a source of information. It’s a place of coordination.

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Power

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•The tools don’t work•They arent listening•You can’t even build associations.

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• So what do we do?

So what do we do now?

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The Branding Prize is at the pinnacle Relationships

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Control is an illusion

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Think like a farmer

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Brand Husbandry

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Listen

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Understand

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• Build a brand experience.

• Every touchpoint

Build an experience

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Build a Fan Club

seanmcgrath on Flickr

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who plays what role

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Activate

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You can’t force but you can guide - by building a culture

Brand husbandry

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Forget media concepts of volume.OTS are irrelevant.Only quality and connections are important.

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precisely delivered advertising

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So we dont need this stuff•No need to interrupt

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Thank you Cell C for providing such a great case study

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• A campaign that says - trust us

• What better idea than to mislead people.

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www.brandseye.com

Total Coverage - Themes

Volume: 37Avg Credibility: 5.5 Volume: 131

Avg Credibility: 4.2Volume: 54

Avg Credibility: 3.2

Volume: 52Avg Credibility: 3.2

Volume: 59Avg Credibility: 2.6

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www.brandseye.com

Twitter - Visuals

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www.brandseye.com

Visuals

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PiKE www.pike.co.za

Making sense of brands in an always on always connected world.

Monday 25 October 2010


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