Download - eSCRIBE Presentation CUSD
eSCRIBE Presentation CUSD
Paul Mackin, Vice President
December 16, 2019
Agenda
• Product overview
• Description of eSCRIBE Generic Meeting process and terminology
• Demonstration
• Technical discussion
• Project Implementation
• Support
• Closing thoughts
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Demo Approach
• We have ninety minutes
• Rather than save questions to the end, suggest we manage them as we finish a section of our demo or presentation
• This is CUSD’s time, so if you need to see something – ask!
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Introducing eSCRIBE
What is eSCRIBE?
•Meeting Automation – not simply agenda preparation
• Aligned with the Microsoft Technology Stack• Seamless integration with Microsoft Office/Office 365
•Wide variety of possibilities to integrate into other systems• Records Management Systems including OpenText, Laserfiche, Documentum
• Easy website integration
• Focus on Accessibility• WCAG Level AA (ADA) compliant
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What is eSCRIBE? (cont.)
•Cloud based Commercial Off the Shelf (COTS) Software• Highly Configurable
•Turnkey solution• Meeting/Agenda management
• Video
• Voting
• Council Access
• Web Publishing/Integration
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A statement of approach
• What you do and how you do it is great and it has served you well.
• eSCRIBE does many of the same things, and some additional things, but does them differently.
• This is not a condemnation of your existing approach but eSCRIBE an automation tool and that means:• A standardized business process
• Slightly different approach – but same desired outcomes
• If your process were perfect, you wouldn’t be looking at us so let’s work together to make things better.
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eSCRIBE baseline business process
Publishing/Archiving Meeting Logistics
Task/Action Log
ManagementAgenda
Management
Minute Management Meeting Management
• Meeting Scheduling
• Outlook/email Integration
• Deadline Management
• Attendee Management
• Collaboration Workspaces
• Rules Based Publishing
• HTML and PDF Publishing
• ECM Integration for Storage
and Archiving
• Report Collaboration
• Flexible BPM
• Agenda Creation
• Agenda Approval/Distribution
• Exception Management
• 2 Tier Task Management
• To Do Lists
• Outlook Integration
• Deadline Management
• Reporting and Analytics
• Conducting Meeting
• Procedural Support
• Voting/Decision Making Support
• Minutes
• Integrated Action Log
• Post Meeting Editing
• Video Tagging
• Approval/Distribution and
Publishing
AdministratorsParticipants
PublicContributors
eSCRIBE Business Process and Roles
Demonstration Agenda
• Meeting Creation
• Staff Report Automation, Collaboration and Workflows
• Agenda creation
• Agenda approvals, distribution, publishing and updates
• Councillor Access: Portals and Apps
• Conducting the meeting, Webstreaming, Voting, Minutes, procedural management
• Post meeting activities, minutes updates, tasks and action items, video tag editing, web publishing
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Demonstration
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Technical Discussion
Cloud Solution
• Regional Microsoft Azure Data Centers:• Primary: Washington State
• Backup: Virginia
• No foreign Storage or Backup
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Technical Assumptions – eSCRIBE is “IT Lite”IT Focus Area Options/Standards
Authentication • Dual Sign on (Forms Authentication)• Single Sign on
• ADFS • Azure AD
User Environment • Web Browser for staff• IE (11)• Chrome (Latest version)
• Office version 2010 – O365• High speed internet access
Web Publishing • iFrames (appropriately styled by eSCRIBE)• Web Publishing API
3rd Party Applications • Review on a Case by Case basis• ERDMS – numbers options available
Webcasting+ • eSCRIBE provides encoder, IT connect it to camera and network
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Robust Security Measures
• The Azure datacenter has 90+ compliance offerings
• Up to date malware & anti-virus libraries
• eSCRIBE conducts annual third-party penetration tests• The most recent test was conducted in Dec 2019
• On request, Customers are invited to participate in this yearly test collaboratively with eSCRIBE
• eSCRIBE is happy to share results of this test under non-disclosure
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Additional Options Available
• Real time mirroring with automatic switchover
• Customer dedicated fibe connection to Azure
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Onboarding
eSCRIBE Onboarding Approach
• Focused around minimizing manual workarounds & maximizing efficiencies
• Today’s world is changing the expectation of how we consume information• ex: native HTML formats vs large PDF files
• eSCRIBE doesn’t ignore the fact that change is coming to your organization, we help you deal with it
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Configuration & Training
• eSCRIBE is built around best practices, we will review configuration options available to you.
• 1st year includes Unlimited Group Training Subscription
• Following training, you will have one on one workshop time
• We will focus on a crawl, walk, run approach to learning
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Roll Out
• Once core champion group is live using eSCRIBE for initial use, Implementation Lead will work with you to map out a roll out plan
• Roll out phase means eSCRIBE is being used for all types of meetings and reports that is desired
• Implementation Lead will act as your Coach through this phase
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How long does it really take?
• It’s really up to you – our goal is 3-4 months
• Sample Durations:• Shortest implementation on record: 2 weeks
• Longest: Over 1 year
• Average for City of 100K people, 4-6 months
• Customer’s ability of resources and speed to absorb is generally more variable.
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Project Team
Feel sure!
• 250+ implementations:• Project communication is described in RFP response
• Methodology is standardized
• Training is standardized and complete
• Documentation is on-line, current and continuously updated
• Talk to our clients!
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eSCRIBE Support
ask our customers…
eSCRIBE Solutions is many things
• Best of class Meeting Management Solution
• Industry leading technology
• Most of all eSCRIBE is about its Customer Experience• Great implementation experience
• Stable, highly functional software
• Amazing customer support
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eSCRIBE Support
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Why eSCRIBE?
A solution you can, and will, use!
• Best of Class solution
• Unparalleled integration with Microsoft
• Full meeting automation – not just agendas and minutes
• New modules released annually
We want your business
• We will work to earn it
• A focus on Change Management
• We can get you live and do it in a timely manner
• Aggressive Pricing
• Amazing Support – again, talk to our customers!