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Electronic Environments Corporation
Business Overview
Electronic Environments CorporationCritical Facility Solutions Company
Exclusive FocusExclusive Focus
Data Center and TelecommunicationsData Center and Telecommunications
Integrated SolutionsDesign • Construction • Service • Energy Management
Mission Critical 24x7
Electrical & Mechanical Expertise
Nationwide Services
Nationwide Services
EEC Regional OfficesEEC Service Partnerships
Boston
New Haven
Philadelphia
New York MA
NHVT
Maine
CT RI
Virginia
W. Vir.
Penn.
Washington
Oregon
Calif.Nevada
Idaho
Tenn.
Miss. Ala.
Florida
Georgia
S. Carolina
N. Carolina
Montana
Wyoming
North Dakota
South Dakota
Nebraska
Arkansas
Missouri
Iowa
Minnesota
Wisconsin
Illinois Ind.Ohio
Michigan
Kentucky
Utah
ArizonaNew Mexico
Colorado
Lou.
Kansas
Oklahoma
Texas AtlantaAnaheim
New York City
Washington, DC
Arkansas
San Francisco
Tampa
Raleigh
Customer Success
Communications– AT&T– Comcast– Cox Communications – T-Mobile– Verizon
Education– Harvard University– Houghton Mifflin– Regis College– University of MA– Wellesley College
Hardware– Computer Sciences– Netezza Corporation– Veeder-Root– Shaw Satellite Services, Inc.– Stratus Technologies
Healthcare– Mercy Hospital– Genesis Healthcare– Bristol-Myers Squibb– TEVA Pharmaceutical– Harvard Vanguard
Retail– Converse, Inc.– Gillette Company– Reebok– Target– Stop & Shop
Property Mgt.– CB Richard Ellis– Grubb & Ellis– JJ Cacchio– Lee Technologies– Markley Boston LLC
Financial Services– SourceMedia – John Hancock Life Ins. Co.– Hanover Insurance– SunGard Availability Services
Technology– Akamai Technologies– iBasis, Inc.– Kronos, Inc.– Monster.com– Analog Devices
Over 550 Customers Nationwide
5
Professional
SiteData Center Facility ExpertiseSingle-Source to Maximize Availability
Mission Critical
Solutions
6
Professional
Site
Professional
SiteProfessional Services GroupProfessional Services Group
Data Center
Services
7
Professional
Site
Professional
SiteSite Services GroupSite Services Group
24/7Site
Services
8
Green Data Center Solutions
Data Center Energy Audits Including CFD analysis
Room Integrity Brush sealed raised floor grommets High flow raised access floor tiles Rack blocking
Air Management Cooling Solutions Ultrasonic humidification HotSpotr – Fan assisted floor tiles Room Scale Intelligent Cooling
Power Management Solutions Load balancing Power efficiency Power monitoring
Maintenance Tuning Programming set points Operation review Equipment coordination
Increase Reliability & Reduce CostsIncrease Reliability & Reduce Costs
Air management
Power management
Monitoring
Maintenance tuning
Specialized SystemsFocus on Customer Needs & Experience
Speed / Accuracy Efficient / Responsive Knowledge / Information
Cost Reduction Quality Risk Mitigation
Field AutomationIntegrated ERP
Network Call CenterGPS / AVL – Online Requests
On-Demand ReportingAssets and Services
Design / EngineeringGreen Initiatives
Training ProgramsSpecialization
Safety & HAZMAT Software$5M Pollution Liability
Key Selection Criteria
Focus on Long-Term Relationships Continuous operation since 1986 550 customers nationwide 98% customer retention rate
Hybrid Delivery Strategy 140+ employees: Electrical / Mechanical specialists 100+ pre-qualified subcontractors Program management and contracts group
Industry Training & Expert Knowledge IFMA, AFCOM, 7x24 Exchange, EGSA, NATE, RSES
Key Selection Criteria
Award Recipient: ABC Safety & Quality 10 million umbrella liability 2 million professional liability 5 million pollution liability
Technology Driven KPI’s Service performance: On-time PM’s, repeat calls, response time Project performance: Zero defect, schedule, budget Safety & quality audits: On-line documentation Customer reviews: Including statistical reporting
End-to-End Coverage One Source • One Contract • One Responsibility Accountability and Simplicity
ERP SoftwareTechnology Driven Performance
National Dispatch Center GPS mapping and automatic vehicle locator
Faster response and real time call logging Electronic Technician Toolkit
Accurate and clear field reports Service Management
Automated maintenance, repairs and quality Customized Billing and Reporting
Enhances customer experience
ERP Client PortalInfrastructure Manager™
On-Demand Asset Manager Instant access to:
Data readings Field service information Equipment information Service call history Hazardous waste tracking Site maintenance costs and much more
On-line Service Requests Web-based Reporting Simplified Vendor Management
Service Selection Matrix
Description Basic 1.0 (PM’s)
Full Coverage2.0
(5x8)
Coverage Plus 3.0(7x24x365)
7-Day/24-Hour Emergency Service Availability X X X
15-Minute Call back X X X
Field Reporting/Quality Control X X X
All Parts, Labor and Expenses* X X
4-Hour On-Site Response X X
Field Service Recordkeeping X X X
PM Performed per Manufacturers’ Recommendations
X X X
Off-Hours Annual Preventative Maintenance X
Priority Access to Other EEC Services X X X
*Limitations and exclusions apply
Highlights
Cross Trained, Platform Independent Techs Our Core Asset: Expert personnel, fully stocked trucks
ERP Technology and Infrastructure Manager Drives efficiency and simplifies management
Integrated Solutions: Power and Cooling 24x7x365 availability for any data center issue Driven by professional engineers GreenGreen energy saving solutions
Environmental & Safety Compliance Software audit trails backed by premium insurance coverage
Single Source One contract, one number, one source of accountability Design • Construction • Service