Download - DL.Q Client Consultation Process
Client Consultation Process
The only way to ensure our solution will resolve your organizational issue!
DL●Q Enterprises Co. Engagement Methodology
• Why?– Because we have found that this simple approach
works best to ensure that we meet your expectations. We do this by providing you and your organization with a cost effective solution that not only meets your needs but often exceeds them by ensuring the highest standards of quality with measurable results.
Client Consult Process Overview1st, we meet with you and your team
2nd, we conferOffsite with our Team
3rd, then we deliver our solution proposal to you and your team
Client Consultation Step 1
• Meetings with Senior Management
– To determine, define, and document the future state vision
Client Consultation Step 2
• DL●Q Solution Development
• We confer with our experienced team of consultants and management to develop a high quality cost effective solution
• Typically 1-2 days offsite
Client Consultation Step 3
• Meeting with Senior Management
– To deliver an executive briefing and solution proposal
About Step 1
• What is the purpose?– To explore, identify, agree, and document the REAL
issue(s).
• How long does it take?– As little as 2 one hour sessions (minimum) or,
– As many meetings as your organization feels it needs to fully explore, identify, agree upon, and document the issue(s).
More About Step 1
• What are the expectations?
– DL●Q expects:
• To be provided with an open an honest dialogue regarding the nature and possible causes of the issue(s)
• Access to requested documentation regarding– Policies
– Processes
– Procedures
About Step 3
• What do we deliver?
– An executive briefing consisting of
• Executive Summary
• Executive Presentation
• High Level Proposal
• High Level Statement of Work
• Much more…
