Download - CV - Test Lead - Abhijit Ganguli

Test Lead – BFSI (Payments) / Telecom (OSS)

ABHIJIT GANGULI Address: Flat no – E/602, Rose Icon, Pimple Saudagar, Pune-27 E-Mail: [email protected], [email protected]

Mobile: +91 9987565449

Seeking to leverage my strong Testing, Analytical and Leadership skills in an organization that fosters mutual growth in a healthy environment with new challenges, roles and opportunities.

PROFESSIONAL SYNOPSIS A competent professional with 9 years of work experience in all phases and types of Software

Testing and QA. Currently working as a Test Lead in Tech Mahindra Ltd on Telecom Routing and Provisioning project

in OSS. Worked as a Test Analyst and Coordinator in Payments and Commercial Banking projects in

HSBC Global Technology Centre. Experience of working in Waterfall, Iterative as well as Agile models of Software development. Handling and mentoring a team of 6 Test Engineers, 3 Senior Test Engineers and 2 Module Leads. Guiding Test Executors in Test Preparation and Execution by resolving the critical issues. Ensured delivery of projects in compliance to quality, time and cost parameters by coordinating with

Dev team members, System Analysts and Business. Actively involved in Estimation, Risk Assessment, Test Plan, Test Summary Reports, Status Reports

and Defect Review Reports. Quick learner with ability to grasp new technologies, domain, project or tools. Strong analytical and problem solving abilities with flexible and detail oriented attitude. Distinguished abilities in leading and managing a team with proper planning & control. Effective communicator with good relation building and interpersonal skills. Good in mentoring and grooming new members with attention to details. Actively involved in team management right from short-listing, screening, interviewing candidates to

their on-boarding and inducting. On-site coordinator in London-UK for 2 months (2012) for AI program.

ACADEMIC CREDENTIALS Master of Computer Application (MCA) from University of Pune in 2007 Bachelor of Computer Application (BCA) from University of Indore (DAVV) in 2004 HSC (12th) from CBSE Board in 2001 SSC (10th) from CBSE Board in 1999

WORK EXPERIENCE Test Lead in Tech Mahindra Limited from May 2013 till date

Senior Software Engineer in HSBC Software Development (I) Pvt Ltd from Sep 2008 to Apr 2013 IT Executive (Tester) in Reliance Info Solutions Pvt Ltd from Aug 2007 to Aug 2008 MCA Project Trainee in Reliance Info Solutions Pvt Ltd from Feb 2007 to Jul 2007


CORE COMPETENCIES Functional testing, System testing, Inter-system testing, Regression testing, Web-based testing

using Risk-based approach, along with IVT/PVT. Experience of working in Waterfall, Iterative well as Agile models of Software development. Hands on experience of Mainframe testing in Payments in Commercial Banking projects. Strong exposure to RDBMS like MS-SQL Server, Oracle, DB2 and OS concepts. Possess good knowledge of Payment types like ACHCR, ACHDR, Priority Payments, SEPA,

Faster Payments, COS etc. Worked on several SWIFT file formats like MT103, MT999, MT940, MT942 and other file formats

like XML, PAYMUL, and iFILE etc. Actively involved in Test planning activities like Estimation and Scheduling, Requirement Analysis

and Risk Assessment. Reviewed Test Plan, Traceability Matrix, Test Cases and assisted in creation/setup of Test data. Prepared Test Summary Report, Test Completion Certificate and Daily/Weekly reports. Participated and chaired in virtual meetings and conference calls Requirement/TM walkthrough, Risk

Assessment, Project/Defect review etc. Exposure to all phases of SDLC and STLC along with Defect Life Cycle. Well versed with testing tools like HP QC/ALM (9.2 & 11), JIRA and Fog Bugz. Perform root cause analysis of the Defects and issues by troubleshooting and coordination among

the teams. Actively involved in setting up a Testing team right from short-listing, interviewing, on-boarding and

inducting new team members. Involved in team building activities, conducting KT sessions and mentoring new resources. Develop and maintain collaborative relationships with key colleagues such as SA, Product Managers,

Analyst/Designers and Development teams.

AWARDS &ACHIEVEMENTS 2016 Feb – Appreciation certificate from BT Wholesale business head in TechM 2015 Jun – Appreciation eCard from BT Product Manager in TechM 2014 Mar – Nominated for H1-B Visa for 2 consecutive years in TechM 2013 Nov – Pat on the Back Award for outstanding leadership and team mentoring in TechM 2012 Sep – Long Service Award (LSA) for completing 4 years of service in HSBC GLT 2012 Jun – Onsite travel to London-UK for 2 months for projects under AI program 2012 Mar – Internal certificate for Testing Competency with Proficient Level (SSE to PM) 2011 Nov – NMB Award for successfully delivering a project under NMB program 2011 Apr – RISE Award for successfully delivering a project under AI program 2010 Oct – Promoted to Senior Software Engineer in HSBC GLT 2010 Jun – Business English Certificate (BEC-Vantage) from Cambridge University

PROJECTS UNDERTAKEN (TechM) Product Name: CSG Route Project Name: Routing Optimization Platform Company: Tech Mahindra Ltd (TechM) Client: British Telecommunications Plc (BT), UK Duration: May 2013 - Till date Role: E2E Test Lead and Analyst


Description: The primary objective of Routing Optimization Platform, developed by CSG International alias Ascade is to decide how the calls from BT Wholesale customers would be routed through BT Wholesale suppliers. This routing decision would be made based different parameters like Cost, Customer preference, Quality of service of suppliers, Network congestion etc. ROP is also used to create and maintain BT agreements with customers (Refile) and BT agreements with suppliers (Hubbing) along with their Rates and Event guiding rules. This information was further sent to Billing engines. ROP works in a Client Server architecture and it communicates with other systems like Central Routing Engine (CRE), Rating Engine (IXONM), Mediation Layer (WONM), MedAdmin, OREO, UKNG, Pre-pay Billing Engine (Aurora/Aztec) and Post-pay Billing Engine (GenIUS). BT Wholesale Voice & Multimedia projects are designed, developed and tested in releases based on Agile model and have 8-9 sprints in each release. Responsibilities: Requirement Analysis and Test Planning Requirement gathering, review and analysis by attending Design calls/meetings.

Identify requirement gaps, get clarification from Designers and raise them as Static defects. Conduct walkthrough of the requirements for team and assist them in identifying High level test

scenarios. Conducting daily Scrum calls with Test team and attending daily Scrum call with client delivery team. Prepare Test Plan, Test Strategies, Test Approach, Test Schedule and Test Data. Conduct Test Case Review Meetings with Business stake holders and get them approved.

Test Preparation and Execution

Liaise with Designer, Development Lead and Testers to produce a logical set of prioritized test sets. Assessing resource requirements and timescales for test execution in committed sprints. Assist and perform Integration, System, Regression Testing and support for UAT Testing. Functionality demonstration to all stake holders and ORT team after test completion in every release. Conduct daily on-shore off-shore sync-up calls specially during Test execution. Attend daily/weekly Status calls and send daily Status report to management and BT stake holders.

Defect Management Conduct defect review meeting with developers and ensure SLA’s has been met. Defect management using collaborative defect tracking tool (eg. HP QC/ALM and JIRA). Review the defects found by team members, report and prioritize them by severity. Co-ordinate with Designer and Development teams to assist in RCA and resolving defects. Conduct daily defect review call with all stake holders, Designer and Dev team.

Leadership and Mentoring Actively involved in setting up a Testing team right from short-listing, screening, interviewing,

on-boarding and inducting new team members. Mentor offshore team, monitor and troubleshoot their day-to-day work activities. Encourage team to meet specified deadlines and come up with Test strategy and mitigation plans whenever required. Timely Status reporting to TechM management and BT business stake holders. Develop and maintain collaborative relationships with key colleagues such as Solution Designers, Product Managers, Analyst/Engineers and Development teams.


PROJECTS UNDERTAKEN (HSBC-GLT) Product Name: HSBCnet - UK Tools Program Name: European Volume Payments System (EVPS), Accounting Information (AI) Projects Covered: EVPS from Dovetail to process SEPA/Eurozone payments, AI Batch Debatch, RPC Company: HSBC Software Development (I) Pvt Ltd (GLT) Client: HSBC Technology and Services Europe (HTSE) Duration: Jan 2011 - Apr 2013 Role: Test Coordinator/Analyst Description: HSBCnet is the HSBC group’s net banking solution for corporate and institutional customers, built on a 5-layer architecture. It is designed to provide business functionality to corporate users. It offers online access to a suite of commercial banking services like File Upload, File Enquiry, File Authorization, File Status Monitoring, Balance and Transaction Reporting, Reports and File Download, Online Payments and Cash Management and a wealth of carefully researched Global Markets data. All this is presented in a way, which is personalized according to the individual user needs and can be customized by the user within the purview of his entitlements. It also provides an extra security level through Smart Card or OTP. HSBCnet is divided into different tools based on the country of origin like UK tools, US tools, CA tools, HK tools etc. HSBCnet has quarterly releases having many individual enhancement requests/modules called IMs. Responsibilities: Lead the project by assisting the Test Executors and coordinating with different teams.

Test planning activities like Estimation and Scheduling, Requirement Analysis and Risk Assessment. Reviewing Traceability Matrix, Test Cases and assisting in creation/setup of Test data. Conducting and participating in Virtual meetings and Conference calls for Walkthroughs, Risk

Assessment, Project/Defect status etc. Tracking the payments through several systems and troubleshooting complex scenarios. Bug reporting and tracking them to closure after root cause analysis with IT and BA teams. Sending Daily/Weekly status reports containing Progress %, Updates, Issues and Defects log. Preparing Test Summary Report and Test Completion Certificate. Perform IVT and PVT during release nights.

Product Name: HSBC Connect Program Name: LATAM, NMB, XML to BM Projects Covered: Latam Ph1/2, Network Managed Banks, Batch Mercator Company: HSBC Software Development (I) Pvt Ltd (GLT) Client: HSBC Technology and Services Europe (HTSE) Duration: Sep 2008 - Dec 2010 Role: Test Analyst Description: HSBC Connect is a mainframe based global gateway into HSBC and a delivery channel, mainly to serve multi-national corporate customers via Host-to-Host and HSBCnet. It is an intelligent switch which receives, validates, converts and sends customer payments to required HSBC Back Offices (BOS/HUB) or external service provider systems. Moreover it redirects the acknowledgments and reports received from BOS/HUB and external service provider systems to respective customer. SAG or Connect Enterprise are a couple of H2H service provided to the customer. Customer can directly upload their payment files through these gateways. HSBC Connect has quarterly as well as monthly releases having many individual enhancement requests/modules called IMs.


Responsibilities:

Preparing Test Estimates and Test Plan. Analyzing the Requirements and identify Test Scenarios. Preparing Traceability Matrix and Test Cases according to the FRs. Creation of payment files like MT103, PAYMUL, XML, IFILE etc. Test data setup in HSBC Connect, SHEX and BOS/HUB. Mainframe testing using JCL, DB2, SPUFI, SPOOL etc. Defect reporting in QC and Tracking them to closure. Sending Daily/Weekly Status Reports.

PROJECTS UNDERTAKEN (RISL) Product Name: Universal Remote Company: Reliance Info Solutions Pvt Ltd Client: TV Compass Inc, USA Duration: Feb 2007 – Aug 2008 Role: Test Executor Description: This project involves application development for the Universal remote control. The remote can be used as a regular TV remote as well as a handheld internet console which could be used to browse the internet, play games, check local weather, download TV guide listings, get sport updates, etc. The device could be configured to a zip code of choice and the device will download weather, TV Guide on its own. TV providers could be configured by the user. It also hosts a mail client. Responsibilities: Preparing Test Cases from the Scenarios. Black box testing including creating of Test Data. Bug finding and lock/verify/close cases in Fog-Bugz on daily basis. Checking the exceptions logged in Web Admin portal. Actively involved in weekly onsite–offshore status meetings. Involved in KT and Handover for 2 weeks to clients from Japan & Malaysia.

PERSONAL DETAILS Present Address : Flat No E-602, Rose Icon, Pimple Saudagar, Pune 411027 Date of Birth : 30Oct 1982 Gender : Male Marital Status : Married Passport Number : F9890582 PAN : ALXPG4581A Languages : English, Hindi, Bengali I hereby declare that the above mentioned information is true to the best of my knowledge and belief. Date: Place: Pune Abhijit Ganguli

Download - CV - Test Lead - Abhijit Ganguli

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