Transcript
Page 1: CSUN Engineering Management Six Sigma Quality Engineering Week 11 Improve Phase

CSUN EngineeringManagement

Six Sigma Quality Engineering

Week 11

Improve Phase

Page 2: CSUN Engineering Management Six Sigma Quality Engineering Week 11 Improve Phase

Objectives

Overview of Design of Experiments• A structured method to learn about a process by changing

many factors at the same time.• It occurs in Improvement Phase.• Fractional factorial experiments are used for initial screening• Full factorial experiments are smaller and more precise

Graphical Analysis• Main effects plots• Interaction plots• Cube plots

Statistical Analysis• P value for main effects and interactions

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Six Sigma - DMAIC Roadmap

Define Metrics

Define Metrics

444

Understand the

Customer

Understand the

Customer

333

Define Project

Boundaries

Define Project

Boundaries

222

DefineDefine

Problem Statement

Macro Map & SIPOC

Voice Of Customer(VOC)

Objective Statement

CTQ Tree/List

Metrics Determined: Primary, Secondary & Consequential

Financial Metric(s) and Forecast

Business Metrics

De

fine

Ga

te

Refine the Project

Refine the Project

555

Data Collection

Plan

Data Collection

Plan

666

MeasureMeasure

Project Description

Refine key projectmetrics

Data Collection Matrix

Cause & Eff ect Tools

Detailed Process Map (Non Value Added Flow Analysis if applicable)

Analysis of measurement system variation

Capability summary

Capability Estimates

Exploratory Analysis

Exploratory Analysis

999

Analyze Cause & Eff ect

Analyze Cause & Eff ect

111111

Statistical I nvestigationStatistical

I nvestigation

101010

FMEA

Graphical techniques

Non value added flow analysis

Statistical analysis (Refer to Statistical Tool Kit)

Potential Causes & Eff ect Matrix/ Summaries

AnalyzeAnalyze

Me

asu

re G

ate

Establish Optimum Process

Establish Optimum Process

131313

Prepare Improvement

Plan

Prepare Improvement

Plan

151515

Select SolutionsSelect

Solutions

141414

ImproveImprove

Screen Critical

I nputs (DOE/Pilot)

Refine model (Search for interactions if applicable)

Define & Confirm Y=f(x)

FMEA for solution

Cost Benefit Analysis

Verify applicability of metrics (primary, secondary, consequential & financial)

Document to Be Process

Pilot Solution

Implementation Plan

Deployment Plan and process documentation

Imp

rove

Ga

te

An

alyze

Ga

te

Confirm Improvement

Confirm Improvement

161616

Sustain the Gain

Sustain the Gain

181818

Control X’s and Monitor

Y’s

Control X’s and Monitor

Y’s

171717

ControlControl

Before after analysis

ID VA/NVA activities

Summary of Standardized practices

Control Plan reviewed and assigned to process owner

Establish monitoringand reporting system(s)

Evaluate long term results

Formal Closure with Team, Champion, and Process Owner(s)

Co

ntro

l Ga

te

Develop Contract and Form

Team

Develop Contract and Form

Team

111

Business Case

I dentify BB/GB, Team

Establish Roles/Resp.

Project Charter Signed

Determine Process

Capability

Determine Process

Capability

888

Analyze Measurement

System

Analyze Measurement

System

777

Confirm Cause & Eff ect

Confirm Cause & Eff ect

121212

I nvestigate Causality (DOE/Statistical Studies)

Determine magnitude of variation

DOE/Pilot Plan (if applicable)

Confirmation Study for causality

Pro

ject C

om

ple

tion

xx/xx/xx

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EstablishOptimumProcess

SelectSolutions

Prepareimprovement

Plans

FMEA for Solution

Cost Benefit Analysis

Verify Metrics

Prioritization Matrix

Document ‘To Be’ Process

Pilot Solution

Implementation & Deployment Plans

Process Documentation

Improvement Strategies

Screen Critical Inputs (DOE Plan)

Refine Model

Define & Confirm Y = f (x)

Improve Phase

ImproveDevelop, try out &

implement solutions that address root

causes

Key Deliverables Solutions Risk Assessment on

Solution Pilot Results Implementation Plans

Goal: Develop, try out, and implement solutions that address root

causes

Output: Planned, tested actions that eliminate or reduce the impact of

the identified root causes

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Improve Phase

Cost-Benefit AnalysisGenerating Solutions

Generate solutions includingBenchmarking and selectbest approach based on

screening criteria

A

B

C

D

4

1

3

2Perform cost-benefit

analysis for thepreferred solution

Assessing Risks

Use FMEA to identifyrisks associated with the

solution and takepreventive actions

Piloting

Test Full scale

Original

Pilot the solution ona small scale and

evaluate the results

2 4 8 6 10

G

1 3 5 7 9A

B

CD

FE

JIH

G

Implementation

Develop & Execute a full planfor implementation andchange management

Selecting the Solution

Recommend a solutioninvolving keystakeholders.

Design of Experiments

Use DOE and responsesurface optimization toquantify relationships.

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CSUN EngineeringManagement

Design of Experiments

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What is a Designed Experiment?

A method to change all the factors at once in a structured pattern to determine their effects on the output(s)

The structured pattern is known as an orthogonal array

A B A X B

1 -1 -1 1

2 1 -1 -1

3 -1 1 -1

4 1 1 1

0 0 0

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Full Factorial Designs

Full Factorial: Examines factor effects and interaction effects. These become large rather quickly.

• 222 2 Full Factorial = 2 factors, 2 levels = 4 runsFull Factorial = 2 factors, 2 levels = 4 runs• 23 3 Full Factorial = 3 factors, 2 levels = 8 runsFull Factorial = 3 factors, 2 levels = 8 runs• 224 4 Full Factorial = 4 factors, 2 levels = 16 runsFull Factorial = 4 factors, 2 levels = 16 runs• 225 5 Full Factorial = 5 factors, 2 levels = 32 runsFull Factorial = 5 factors, 2 levels = 32 runs

Used after initial screening experiments or where the process is simple or well known. The experiment is run to optimize the process using a vital few factors.

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Example of a 2233 Full Factorial Design

Run

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Fractional Factorial Designs

Fractional Factorial: Examines factor effects and a carefully selected portion of interaction effects.

Shrinks the number of runs for each fraction by one half.

• 227 7 Full Factorial Full Factorial = 7 factors, 2 levels = 128 runs = 7 factors, 2 levels = 128 runs• 22(7-1) (7-1) 1/2 Fractional Factorial = 7 factors, 2 levels = 64 runs1/2 Fractional Factorial = 7 factors, 2 levels = 64 runs• 22(7-2) (7-2) 1/4 Fractional Factorial = 7 factors, 2 levels = 32 runs1/4 Fractional Factorial = 7 factors, 2 levels = 32 runs• 22(7-3) (7-3) 1/8 Fractional Factorial = 7 factors, 2 levels = 16 runs1/8 Fractional Factorial = 7 factors, 2 levels = 16 runs• 22(7-4) (7-4) 1/16 Fractional Factorial = 7 factors, 2 levels = 8 runs1/16 Fractional Factorial = 7 factors, 2 levels = 8 runs

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Fractional Factorial Designs

Uses interaction column settings to estimate the effects of main factors.

Used for initial screening designs to isolate the important (vital few) factors.

One DoE leads to another. Fractional Factorial DoE’s lead to smaller Full Factorial DoE’s.

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Basic Experimental Terms

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The Idea of Confounding

AA BB ABAB2 (a)

3 (b)

5 (c)

8 (abc)

1

- 1

-1

1

-1

1

-1

1

-1

-1

1

1

CC-1

-1

1

1

ACAC

1

-1

-1

1

BCBC-1

1

-1

1

1

1

1

1

ABCABC

Same Signs

Was “Y” affected by A or by the interaction of B and C?

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Basic Experimental Terms

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Basic Experimental Terms

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Basic Experimental Terms

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General Comments

In general, industry considers 3rd and 4th order interactions to be negligible.

Fractional Factorial experiments “pool” the effects of interactions to estimate residual error.

No replicates are run - USE WITH CAUTION! Use Fractional Factorial Experiments for screening, then

follow up with Full Factorial Designs. Keep your experiments simple

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Be Proactive!

DOE is a proactive tool. If DoE output is inconclusive:

• You may be working with the wrong variables• Your measurement system may not be capable• The range between high and low levels may be insufficient

There is no such thing as a failed experiment• Something is always learned• New data prompts asking new questions and

generates follow-on studies

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CSUN EngineeringManagement

Design of Experiments

Minitab practice

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The resolution number tells you what factor and interactions will be confounded with one another.

Design Resolution

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Questions? Comments?


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