Download - Control Plan - Rev 1
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HL CTQ y KPIs KPI unit Process
Completeness - Customer Master Required Fields are Entered in # Customer Master
Completeness - Sales Orders Required Fields are Entered in # Order Entry
Completeness - Material Master Required Fields are Entered in # Material Master
Timeliness - COE process COE block span # Order Entry
Timeliness - orders backlogged orders entered # Order Entry
Timeliness - Block Span SC Block Span # Order Entry
Accuracy - Sales Orders SO matches PO matches Quote # Order Entry
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Data Entered i Performance report frequency r-person monthly & 1-1 Op Review
VD01 SE16 (KNVP, KNVV) Once a week-Rae Parisi
VA01 SE16 (VBAK, VBAP) Once a week-Rae Parisi
MM01 SE16 (MVKE) Once a week-Rae Parisi
VA02 ZS82 Once a week-Rae Parisi
VA01 RSWEB volume Once a week-Rae Parisi
VA02 ZS82 Once a week-Rae Parisi
VA01 SE16 (VBAK, VBAP) Once a week-Rae Parisi
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What Data to collect SampleHow many Verified, How manyErrors out of the ones verified Created=50, Verified =15, Error=10How many Verified, How many
Errors Created=50, Verified =15, Error=2
How many created, How manyverified, How many Errors Created=50, Verified =15, Error=5
Number of Records for COEblock that are sitting for > 1 day
Block> 1 day = 40, Blocks> 4 days= 5,Blocks > 10 days = 10
Total Backlog of Orders Total Backlog =40
Number of Records for SC blockthat are sitting for > 1 day
Block> 1 day = 40, Blocks> 4 days= 5,Blocks > 10 days = 10
How many Verified, How manyErrors Created=50, Verified =15, Error=0
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Defect Color coding
25% = Red
25% = Red
25% = Red
Blocks 1-4 days = Yellow, Blocks > 4 days = Red
Backlog > 20 is red
Blocks 1-4 days = Yellow, Blocks > 4 days = Red
25% = Red
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HL CTQ y KPIs KPI unit Process
Timely-ECR
ECR is routed to correctProduct authorizer # Engineering Change
Completeness-ECR ECR Routed to QA for review # Engineering Change
Completeness-Material Master Required Fields are Entered in # Material Master
Completeness-BOM Accurate BOM's # BOM
Accuracy-Time Dropping Time dropping to Internal Order Hr Time dropping
Customer Fulfilement Materials created on time No MCN workflow
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ata Entered i Performance report frequency r-person
mont y - p
Review
CC01 ECR workflow Audit trail Once a week-Exline Jurek/Schmdt
CC01 ECR workflow Audit trail Once a week-Exline Jurek/Schmdt
MM01 Se16(MARA) Once a week-Exline Jurek/Schmdt
CS01 CS03 Once a week-Exline Jurek/Schmdt
CAT2 CAOR/CAT3 Weekly-Managers Jurek/Schmdt
MM01 Weekly-Exline Jurek/Schmdt
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What Data to collect Sample Data
Total ECR's Created/Total ECR's review/TotalIssues Created=20, Verified =10, Error=5
Total ECR's Created/Total ECR's review/Total
Issues Created=20, Verified =10, Error=2
Total Created/Total Materials reviewed/Materialshaving Issues Created=20, Verified =10, Error=2
Audit 1-2 BOM's per product line. Collect totalBOM's created/Total reviewed/Total Issues Created=20, Verified =10, Error=0
No of records in the report that have 0 hrs or notime data to NPI projects 10Total Materials Requested/Total Materialscreated completely in SAP MCN= 80, SAP created =60
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Defect Color Coding
25%= Red
25%
= Red
25%= Red
25%= Red
Technology manager to define>80% = Green, 60-80 % = Yellow, Below60% = Red
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HL CTQ y KPIs KPI unit Process
Inventory Accuracy-Goods Movement No Errors in Goods Movement # Goods Movement
Inventory Accuracy-Transfer Orders No Errors in Transfer Orders # Goods Movement
Timeliness-Customer fulfillment On time Customer delivery Days GIO
Timeliness-Production Order Materials in Correct workcenter # Production Orders
Timeliness-Production Order Production order execution timeliness Days Production orders
Timeliness-Shipping On time Picking days Shipping
Timeliness-Execution Minimum exceptions in MRP # MRP
Accuracy-Cost
Monitor Labor dropped to productionorders hrs Production orders
Accuracy-Production orders Serial number genealogy accuracy # Production Orders
Completeness-Material Required fields are entered in material # Material Master
Completeness-Routings Required fields are entered in Routing # Routings
Completeness-Deliveries Required fields are entered in delivery # Shipping
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ata Entered i Performance report defect definition
Various SAP ZM09 Any Error in goods movement
LT01/SAP LT10 Any Errors in transfer orders
Va01/Co01 ZS70 Any Order where VTW exceeds want date
Co01 Co03 Materials in the wrong workcenter
CO01 ZP06
Any production Order that is running behindschedule
LT01 LT23
any transfer order that is residing for a longtime
Various SAP MD04 Any exception in MRP report
C011 ZP03
Any Confirmation that does not have timedropped in it
ZO05 SM35(Zo06 output) Any error reported in ZO06
MM01 MM03 Any material that is not set up correctly
CA01 CA03 Any Routing that is not set up correctly
VL01n VL06P Any delivery that is not set up correctly
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frequency r-person / m-person monthly & 1-1 Op Review What Data to collect
3 times a week- Jeremy Polanski Teresa & Rei No Of Errors in report
3 times a week- Jeremy Polanski Teresa & Rei
No of Errors in report( Input
parameter for storage type = 9*)
Daily - Magda Skinner Teresa & Rei No of Late Deliveries
Once a week-Cell Leads Teresa & Rei
sampling basis / Total no of orderswith Errors
Twice a week-Cell leads( Mon, Thu) Teresa & Rei
that are late / Number of operationswith W and > 2 days late
Twice a week- Jeremy Polanski Teresa & Rei
Total number of entries/ Totalnumber of entries > 2 days old
Daily- Magda.. Report out once a week Teresa & Rei
Sum of 10,15, 30 exception codesand Total (10,15,30) > 5 days
Once a Week-Cell leads Teresa & Rei
Total no of production orders thathave 0 time dropped
Frank?? Teresa & Rei Total number of errors
Weekly-Planners Teresa & Rei
Total reviewed( sample) and totalerrors
Weekly -ME/MSO Teresa & Rei
Total reviewed( sample) and totalerrors
Weekly- Eric Teresa & Rei No of entries in VL06P
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Sample Data Defect
7 < 5 = Green, 5-10 = Yellow, >10 = Red
Duration< 5 days = 10, Duration > 5
days= 7 Red if more than 20% records are > 10 days
Total = 20, < 2 days = 10, > 3 days =10 Magda to decide color coding
Total reviewed= 40, Errors = 10 25% = Red
Total Late= 40, Late> 2 days = 5 Red if more than 30% records are > 2 days.
Total =20, entries> 2 days old = 2 Red if more than 30% records are > 2 days.
Total = 40, > 5 days =10
Red if > 5 days records is greater than 30%. Elseyellow. If no records> 5 days then green
20 Less than 10 is green, 10-20 = yellow, > 20 = red
30 >10 = Yellow, >20 = RED
reviewed = 10, Errors =2 Errors between 20-30% is yellow, > 30 % is RED
reviewed = 10, Errors =2 Errors between 20-30% is yellow, > 30 % is RED
20 0-5= Green, 5-15 = Yellow, > 15 = red
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HL CTQ y KPIs KPI unit Process
Timeliness-Fulfillment Ontime release of PO's Days Purchase Orders
Timeliness-Fulfillment Minimum Exceptions from MRP Days MRP
Timeliness-Fulfillment PO/Vendor timeliness Days Purchase Orders
Timeliness-Fulfillment Ontime release of Nuclear PO's Days Purchase Orders
Completeness-Purchase Orders All Required fields are entered in # Purchase Orders
Completeness-Purchase Orders Synchronization with O2s # Purchase Orders
Completeness-Goods reciept Synchronization with O2s # Goods reciept
Completeness-Purchase Orders Synchronization with SSp5 # Purchase Orders
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ata Entered i Performance report frequency r-person
mont y -
1 Op Review
MEPO ME57
Daily( 2 weeks)- Garth/Patty, Thenonce a week-Garth Justin Eggart
MD01 ZM25 Daily- Buyers/Patty Justin Eggart
MEPO ZP11 Daily-Julain Mason/Patty Justin Eggart
MEPO ME28
Daily( 2 weeks)- Garth/Maier/Keith,Then once a week Justin Eggart
MEPO MEPO
Daily( 2 weeks) 1PO per buyer :Garth & Patty Justin Eggart
MEPO Verify in O2s
O2s team will notify based on weeklyrecon Justin Eggart
MIGO Verify in O2s
O2s team will notify based on weeklyrecon Justin Eggart
MEPO Verify in SSp5 Raju Sale- Once a week Justin Eggart
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What data to collect Sample Datafor no of PO's > 1 week Late and > 3weeks late)
Total =40, > 1 week = 20, > 3 weeks=10
Collect data count for exceptions 10
and exception 15 Total = 40, > 5 days =10
Total number of late PO's, Total Po'sthat are > 1 day late Total =40, > 1 day =10possible state in Me28 sitting on eachfunction that are > 2 days late. This is Total = 40, > 2 days Late = 20
How many PO's reviewed and howmany have issues
Total Created= 35, Total reviewed =6, Total Issues= 2
NO of PO's that failed to reach O2s 20
No of GR's that failed to reach O2s 7
No of SSp5 failures in SAP 3
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Defectthan 3 weeks late, yellow if >20%Po's are more than 3 weeks latethan 30%. Else yellow. If no records>
5 days then green
RED if > 75% are > 1 day late. Yellowif > 25% PO are > 1 day late
RED if > 50% of PO's are > 2 days,Yellow if > 20% are > 2 days late
RED if > 50% of reviewed haveissues
> 10 failures= RED, any failure lessthan 10 = Yellow
> 10 failures= RED, any failure lessthan 10 = Yellow
> 5 failures= RED, any failure lessthan 5 = Yellow
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frequency r-person monthly & 1-1 Op Review What Data to Collect
Weekly-Bob Quiggle Leo & Mike Klein No of VF04 entries > 1 day Late
Weekly-Bob Quiggle Leo & Mike Klein
No of Errors in ZF33, No of Errors
reported by GECARS team
Weekly-Bob Quiggle Leo & Mike Klein
addecco) vendors that have notbeen invoice verified
Weekly-Bob Quiggle Leo & Mike Klein No of entries that are not paid
Weekly-Bob Quiggle Leo & Mike Klein
No of invoices in O2s that havefailed to update SAP
Weekly/Monthly-Debbie Hartzel Leo & Mike Klein
Debbie to provide the failures forT&L. IBS, Payroll
Weekly-Bob Quiggle Leo & Mike Klein
NO of invoices that have notposted to accounting
Weekly-BOB quiggle Leo & Mike Klein No of failures
Weekly-BOB quiggle Leo & Mike Klein No Of FailuresWeekly-BOB quiggle Leo & Mike Klein No Of FailuresWeekly-BOB quiggle Leo & Mike Klein Inventory/Sales RatioWeekly-BOB quiggle Leo & Mike Klein WIP/Invetory Ratio
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Sample Data Defect
20
Finance team to decide whats RED,Green,Yellow
ZF33-5, GECARS-6 >10 = RED, 5-10= Yellow
10 > 5= RED
10
Finance to decide whats bad based onterms of payment
10 >10 = RED, 5-10= Yellow
T&L-10, IBS-5, Payroll-5 Finance to decide whats red
5 5-10 = Yellow, > 10 = RED
10 Finance to decide
20 Finance to decide20 >10= Yellow, > 25 = RED
1.76 Finance to decide whats red?0.751 Finance to decide whats red?
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HL CTQ y KPIs KPI unit Process
Accuracy-Returns Accurate complaints creation # RMA
Accuracy-Replication R3 and CRM systems in Synch # Sales Orders
Accuracy-Replication R3 and CRM systems in Synch # Sales Orders
Timeliness-Fulfillment On time creation of workorders # Returns
Accuracy-Replication R3 and CRM systems in Synch # Returns
Timeliness-Fulfillment Accurate complaints creation # Returns
Accuracy-Returns Accurate Compliants Closure # Returns
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ata Entered i Performance report frequency r-person
mont y -
Op Review
CRM CMRD_BUS2000120 Weekly-CSR Teresa Harp
CRM
CMRD_BUS2000120
/ VA03 Weekly-Janna Berggren Stan Mcpartland
CRM
CMRD_BUS2000120/ VA03 Weekly-Janna Berggren Stan Mcpartland
CO01 MD04/Manual Weekly-Janna Berggren Teresa Harp
R/3 Random Checks Weekly-Janna Berggren Stan Mcpartland
CRM S_AE2_89000019 Weekly-Janna Berggren Teresa Harp
CRM CMRD_BUS2000120 Weekly-Janna Berggren Teresa Harp
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What data to collect Sample Data
No of RMA's Reviewed, No of RMA'snot having Complaints with Correct type RMA Reviewed-20, No complaints-5
No of Orders that have failed to
replicate from CRM-> R/3 20No of Orders that have failed toreplicate from R/3-> CRM 10
How many Repair scenario's reviewed
randomly, How many dont have a
timely production order created Reviewed= 20, Non complinaces-5No of Serial numbers in R/3 selected
for random review, No of serialnumbers not in CRM Reviewed= 20, Non complinaces-5Monitor the complaint task activityexecution( Janna to confirm data
metric) Janna?No of complaints that are not closed ontime and correctly 10
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Defect
> 50% errors is RED
>10 = RED
>10 = RED
> 30% of reviewed if are errors thenRED
>10% failures is RED
Janna ?
Janna?
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HL CTQ y KPIs KPI unit Process Data Entered in Performance report defect definition frequency r
Accuracy-Revenue Plan Revenue Missing # Sales Order VA01/VA02 Project Control Summary Plan Revenue Missing Weekly-Parm
Accuracy-Costs Plan Cost Missing # Projects CJ20n Project Control Summary Plan Cost Missing Weekly-ParmAccuracy-Revenue Plan Margin Negative # Projects CJ20n Project Control Summary Plan Margin Negative Weekly-Parm
Accuracy-Reporting Responsible Person Missing # Projects CJ20n Project Control Summary Responsible Person Missing Weekly-Parm
Accuracy-Schedules Basic Start Date Missing # Projects CJ20n Project Control Summary Basic Start Date Missing Weekly-Parm
Accuracy-Schedules Basic Finish Date Missing # Projects CJ20n Project Control Summary Basic Finish Date Missing Weekly-Parm
Accuracy-Reporting WBS not Released (status) # Projects CJ20n Project Control Summary WBS not Released (status) Weekly-Parm
Accuracy-Schedules Actual Start Date Missing # Projects CJ20n Project Control Summary Actual Start Date Missing Weekly-Parm
Accuracy-Schedules Actual Finish Data Missing # Projects CJ20n Project Control Summary Actual Finish Data Missing Weekly-Parm
Accuracy-Projects WBS Not Technically Complete # Projects CJ20n Project Control Summary WBS Not Technically Complete Weekly-Parm
Accuracy-Schedules Project is Past Plan Dates # Projects CJ20n Project Control Summary Project is Past Plan Dates Weekly-Parm