Carrollton Country Flowers

Group 4John ScheetzMike Weals

James ScanlonEric Miller

Eugen Rosca

Presentation Agenda Introduction and Video (Eric)

Network Topology (Eugen)

Software, Hardware, and Database (James)

Internet, Intranet, and Security (Mike)

Decision Support System and Centralized System (John)

Questions and Answers

Introduction

Main customers are funeral homes and weddings

Other income comes from pine arrangements and the selling of antiques and primitive style furniture

An IT system is nonexistent

All records are kept by hand in folders

Had a simple website, but the host of the website got hacked after 5 months of activity and the website was lost

Looking to expand

Eric’s Tour of CCFhttp://www.youtube.com/watch?v=zaZ4God6ybs

Network Topology

Network topology is the layout pattern of interconnections of various elements of a computer network

Four Main Topologies:

BusTreeStarPoint-to-point

Bus Topology

Each node is connected to a single cable

Two subcategories:

Linear bus, this network topology in which all of the nodes of the network are connected to a common transmission medium, which has two end points

Is distributed bus topology is a topology in which all nodes in the network are connected to a common transmission medium which has more endpoints that are made by adding branches to the main section

Tree Topology

This topology has a central root node that is connected to one or more other nodes that are one level lower in the network. It has a point-to-point link between the second and top level central nodes. At the same time, the second level nodes that are connected to the top will also have nodes connected to it that is one level lower

Star Topology

Each network host is connected to a central hub. In contrast to the bus topology, the star topology connects each node to the hub with a point-to-point connection

Point-to-Point TopologyThis is the simplest topology and it is a

permanent link between two endpoints

Two subcategories:

Permanent topology, this is a point-to-point communication channel that appears, to the user, to be permanently associated with the two endpoints

Switched topology, this uses circuit-switching technologies, a point-to-point circuit can be set up dynamically, and dropped when no longer needed

Software - Payroll

Current Payroll System

Everything is done by hand

Checks Net Pay

Payroll Mate

Calculates taxes and net payGenerates various reportsPrints checks

Software - General AccountingCurrently has nothing in place

outsources accounting work during tax season

QuickBooks Pro 2012

Manages:

Income Expenses Bank Accounts Inventory

Hardware

Laptop Computer compatible with software recommended

Features analyzed: Processor Screen Size RAM Hard Drive Battery Life Cost

Compared Hardware

Computer Hard Drive RAM Processor Screen Size Price Battery LifeToshiba Portege Z835 128 GB 4GB i3 (1.43 GHz) 13.3 inch $799.00 6 hoursHP Pavillion dv4t 500 GB 4GB i3 (2.1 GHz) 14 inch $549.99 6.5 hoursDell Vostro V131 500 GB 6GB i5 (2.3 GHz) 13.3 inch $540.00 9 hours

We Recommend Option 3 – Dell Vostro V131

Customer Relationship Management Database

CRM database is useful to reach customers

Evolutions of CRM

Measuring Metrics

RecencyFrequencyMonetary Value

Report

Analyze

Project

Supply Chain Management

Offers efficiency and ways to control costs

Potential to eliminate wasting inventory

Use both upstream and downstream flows of information

Need a clear sense of communication between areas of supply chain

Currently all information is transferred via telephoneWe recommend using a central database

Supply Chain Management Database

Suppliers Supplier (The

Growers)

Suppliers (Florida,

Hawaii, and Canada)

No Manufacturer

Distributor (United Floral

and Columbiana

Floral)

Retailer (Carrollton

Country Flowers)

Customer (The buyer of the

flowers)

Customers Customer (The recipient of the

flowers)

Internet and Intranet

An effective website can help build customer relationships and generate new business

A data driven website should be used

Online ordering service for individual customers and businesses

The website will help the flower delivery service

An intranet will allow the staff to access company and customer information

Can use the information as a marketing tool

Small Businesses with Websites

2007 2009 20110%

10%

20%

30%

40%

50%

60%

Small Businesses with Websites

Security Systems

A Security system needs to protect company and customer information

Secure Socket Layers should be added to provide security in online communications and transactions through the website

Cisco ASA 5500 Series

McAfee Total Protection for Small Businesses

Symantec Endpoint Protection Small Business Edition

Backup Exec for Small Businesses

Recommendations – Internet and Security

A computer with an internet connection needs to be implemented at the shop

Data driven website installed

Intranet

Hardware vs. Software firewalls

Would recommend the Symantec Endpoint Protection Small Business package - offers more value

Cisco ASA 5500 Series – Least likely to recommend

Hardware firewall and expensive

Type of Decision Support System

Carrollton Country Flowers has no formal computer system in place, so the implementation of a DSS must be very basic

The recommendation = implement Microsoft Office

Access and Excel will give the best benefit for a beginning DSS.

CCF can put in a database containing customer accounts, vendor accounts, and a product list

Centralized or Decentralized System?

Centralized systems have the top tier of management making all of the decisions. Centralized are usually small companies.

Decentralized systems spread out the power to managers in order to cover all aspects of the business. Decentralized is usually used in major corporations.

Centralized!Carrollton Country Flowers is considered to

be a centralized system because the two owners make all of the decisions.

The recommendation is that CCF stays as a centralized system because they are so small. There is no need to spread power.

Carrollton Country Flowers

Special Thanks to Eric Miller for his cooperation and dedication to

our project.

Questions and Answers?