Transcript
Page 1: BPO Future Forward: 8 Ways to Implement an MDM Program Successfully

MDM has the potential to generate business insights, enable e�ective decision making, and provide strategic direction for the organization. It can be the foundation for realizing high growth – especially when used to good e�ect as an integral part of sourcing and procurement processes.

Here are 8 ways to successfully realize the full bene�ts of MDM.

8 ways to implementa master data management (MDM) program successfully

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1. DEFINE A CLEAR SCOPE FOR DATA 2. DO DUE DILIGENCE 3. FIX THE BASICS

With the emergence of new data types such as machine-to-machine and

social data, the design should accommodate future data

requirements

4. IF IT’S NOT BROKEN,DON’T MEND IT

6. SET THE RIGHT EXPECTATIONS

5. DEFINE YOUR MDMYOUR OWN WAY

8. MEASURE BUSINESS VALUE

Focus on the basic building blocks of MDM to make the

process e�cient – cleanse and transform data to provide the

best results on process execution and reporting

Prioritize data domains and create a phased approach – always take into account the relationships between

data domains and the impact on business functions

Build on what is working well – for instance, if there is no scope for

additional cost bene�t or e�ciency in data management by introducing a

technology module, put it low on priority

Although the business case may promise an earlier payback, avoid the tendency to get caught in the scramble to demonstrate instant value

Track tangible bene�ts at each stage of the MDM journey through a ‘value

register’ that helps determine the true success of the MDM program

Learn from peers but under similar contexts – organizations try to

replicate best practices and technology choices of other

organizations, only to �nd that they have more challenges to deal with

7. COMMUNICATE AND PREPAREFOR CHANGE

MDM projects generally have enterprise-wide impact, so identify

key stakeholders and set up a communication plan. Make them

aware of the need todrive the change

THE SOURCING AND PROCUREMENT(S&P) SERIES

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