@Infosys_bpo #HRoutsourcing
6 roles that will define the future-state HRO model
THE HUMAN RESOURCE OUTSOURCING (HRO) SERIES
@Infosys_bpo #HRoutsourcing
It is touted that in five years or less, the traditional pyramidal HR model will undergo a vast transformation. In both old and new-gen
enterprises, the HR pyramid will become narrow at the bottom (transaction layer) and have significant middle (governance) and top
(strategic) layers – paving the way for a new future state HRO operating model. So, what do the new roles look like in this model?
Here are 6 could well be the new face of HRO.
6 roles that will define the future-state HRO model
THE HUMAN RESOURCE OUTSOURCING (HRO) SERIES
@Infosys_bpo #HRoutsourcing
1
To operate across verticals and
influence working-level
changes in policy making and adherence
2
To ensure the running of the tech services backbone
and bring perspectives on transitions and
pricing
EVANGELISTS TECHNOLOGY KEEPERS
6 roles that will define the future-state HRO model
THE HUMAN RESOURCE OUTSOURCING (HRO) SERIES
@Infosys_bpo #HRoutsourcing
3
To bring in interfaces,
middleware, and data management techniques across legacy and cloud
systems
4
To drive better work culture, workforce
alignment, and spearhead change
VENDOR MANAGERS POLICY KEEPERS
6 roles that will define the future-state HRO model
THE HUMAN RESOURCE OUTSOURCING (HRO) SERIES
@Infosys_bpo #HRoutsourcing
5
To govern the tactical nature of the business and aid in
change management
6
To understand and guide organizational
effectiveness; helping derive business value
SERVICES DELIVERY GENERALISTS
6 roles that will define the future-state HRO model
THE HUMAN RESOURCE OUTSOURCING (HRO) SERIES
@Infosys_bpo #HRoutsourcing
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6 roles that will define the future-state HRO model
THE HUMAN RESOURCE OUTSOURCING (HRO) SERIES
