Ready, Aim, Submit
Photo Upload Grand SlamDeborah Nightingale, Director, Card Services
Kelly Mayhew, Project Manager, IT Development
Faith Maweu, Data Analyst, Business Intelligence
Tony Erskine, Senior Developer, IT Development
March 5, 2014
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LIBERTY UNIVERSITYLiberty University | Training Champions for Christ since 1971
• 12,000 resident students• 90,000 on-line students
– 11, 000 come to campus for Intensives each yr
• 5,000 faculty/staff
vs• Card Services: 3 full time staff, 2 student
workers
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FACING THE PROBLEMS
• Providing a secure delivery option
• Easing the strain on staff
• Reducing orientation lines
• Engaging the online population
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A DREAM WAS BORN
• Requested changes to existing applications
• Storyboard requests
• Collaborate with IT Development
• Let the fun begin!
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IT DEV PROJECT
• Planned Architecture & Technologies of new application
• Began development• Maintained communication & story backlog
with Card Office through daily scrum meetings and bi-weekly backlog review meetings
• Deployed with phased functionality• De-commissioned all old sites/links
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START THE PROCESS - Requestor
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TERMS & CONDITIONS - Requestor
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ACCEPTABLE PHOTO - Requestor
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VERIFY YOUR IDENTITY - Requestor
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DELIVERY OPTION - Requestor
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VERIFY & REQUEST - Requestor
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PENDING REQUESTS – Card Office
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SEARCH CAPABILITY – Card Office
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REQUEST HISTORY – Card Office
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APPROVE OR DENY – Card Office
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ACTIVATION PROCESS - Requestor
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CONFIRMATION NOTICE - Requestor
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APPLICATION DATA
Fall 2012 Spring 2013 Fall 2013Office Visits 6547 2311 6050
Online Requests 310 1494 2821
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TRAFFIC REPORT
• Google Analytics provides a snapshot of visits by date range
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Q & A
