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Page 1: Asia Emulsion Brand Portfoliodoclibrary.com/MFR2808/DOC/SHIRLEYLU-AsiaEmulsi… ·  · 2011-05-19Corporate Brand Other Individual Brand Product Brand Asia Emulsion Brand Portfolio

Asia Emulsion

Brand Portfolio

August 18, 2010

Presented by: Shirley Lu

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Corporate Brand Other Individual Brand

Product Brand Product Brand

Asia Emulsion Brand Portfolio

Page 3: Asia Emulsion Brand Portfoliodoclibrary.com/MFR2808/DOC/SHIRLEYLU-AsiaEmulsi… ·  · 2011-05-19Corporate Brand Other Individual Brand Product Brand Asia Emulsion Brand Portfolio

Corporate Brand Other Individual Brand

Product Brand Product Brand

Asia Emulsion Brand Portfolio

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Brand Portfolio - Cake & Dessert

Brand

Target

Customer &

Application

Source of

BusinessProduct Characteristics

NPD

Opportunity

Technical

Service

Pricin

g

Index

Rich’s

Niagara

Farms

(Hemu)

High end bakery &

FS for dessert

base, decoration, or

garnishing

• Dairy or dairy

blend

• Up-trade from

other ND

toppings

• Has dairy component and flavor –

preferred taste

• Good mouth-feel

• Stability: +25 min rosette time

• Overrun: +300%

• Pre-whipped

for dollop

applications in

FS

• Dessert program

• Dollop program

125

Rich’s

Gold

Label

High end to

mainstream bakery

& FS for decoration

• Up-trade from

other Rich’s

toppings or

competitive

toppings

• Vanilla flavor

• Good mouth-feel

• Shine and smooth texture

• Stability: +60 min rosette time

• Overrun: +400%

• High speed whipping

• Less sweet

• New flavors

• Decorating

concepts/skills

and cake

consumption

programs

100

Rich’N

Smooth

Tropic

Mainstream bakery • Buttercream &

margarine

• Dairy

• Competitive

topping

• Vanilla flavor

• Microbial stable up to 5 days

• Stability: +60 min rosette time

• Overrun: 400%

•Less sweet

• New flavors

• Decorating

concepts/skills

and cake

consumption

programs

100

Rich’s

Whip

Topping

Mainstream bakery

& FS for decoration,

dessert base and

garnishing

• Buttercream &

margarine

• Dairy

• Competitive

topping

• Vanilla flavor

• Stability: +2 hours rosette time

• Overrun: +350%

• Acid tolerance

• Protein-free

• Base

• Pre-whipped

• New flavors

(or flavor

program)

• Less sweet

• Decorating

concepts/skills

and cake

consumption

programs

• Other applications

• Equipment

support

85

Rich’s

Ning Bai

Mainstream to

economy bakery &

FS for decoration

• Economy topping • Vanilla flavor

• Stability: +2 hours

• Overrun: +350%

• Acid tolerance

65

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Brand Portfolio - Cake & Dessert

Brand

Target

Customer &

Application

Source of

BusinessProduct Characteristics

NPD

Opportunity

Technical

Service

Pricing

Index

Avoset

Pour

N’Whip

High end to mainstream

bakery and star hotel for

decoration and pastry

• Dairy

• Non-dairy

• Dairy flavor

• Good mouth-feel

• Stability: +30 min rosette time

• Overrun: +350%

• Dessert program

• Decorating

concepts/skills

and cake

consumption

programs

110

Presto

Topping

Pride

High end to mainstream

bakery for decoration

• Non-dairy • Vanilla flavor

• Good mouth-feel

• Stability: +30 min rosette time

• Overrun: +210%

• Acid tolerance

• Decorating

concepts/skills

and cake

consumption

programs

95

Presto

Value

Pride

(Value

Star)

Mainstream to low end

bakery for decoration

• Non-dairy • Light vanilla flavor

• Stability: +30 min rosette time

• Overrun: +330%

55-80

(Presto)

Pacific

Pride

Mainstream to low end

bakery for decoration

• Non-dairy • Vanilla flavor

• Stability: +2 hours rosette time

• Overrun: +330%

55

Presto

Lingyou

Mainstream to low end

bakery for decoration

• Non-dairy • Vanilla flavor

• Stability: +2 hours rosette time

• Overrun: +330%

• Pre-whipped 50

Page 6: Asia Emulsion Brand Portfoliodoclibrary.com/MFR2808/DOC/SHIRLEYLU-AsiaEmulsi… ·  · 2011-05-19Corporate Brand Other Individual Brand Product Brand Asia Emulsion Brand Portfolio

Corporate Brand Other Individual Brand

Product Brand Product Brand

Asia Emulsion Brand Portfolio

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Brand Portfolio – Bakery Filling

Brand

Target

Customer &

Application

Source of

BusinessProduct Characteristics

NPD

Opportunity

Technical

Service

Pricing

Index

Rich’s

Bettercreme

Middle to high end

bakery and FS as filling

for ambient/chilled

displayed final products

or for decoration

• Other types of

ambient fillings

• Butter or

margarine

• Vanilla/cream flavor

• Microbial stable up to 5 days

• Stability: +60 min rosette time

• Overrun: +350%

• Acid tolerance

• New flavors

• Pre-whipped

• Applications and

consumption

programs

110

Page 8: Asia Emulsion Brand Portfoliodoclibrary.com/MFR2808/DOC/SHIRLEYLU-AsiaEmulsi… ·  · 2011-05-19Corporate Brand Other Individual Brand Product Brand Asia Emulsion Brand Portfolio

Corporate Brand Other Individual Brand

Product Brand Product Brand

Asia Emulsion Brand Portfolio

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Brand Portfolio - Hot Kitchen

Brand

Target

Customer &

Application

Source of

BusinessProduct Characteristics

NPD

Opportunity

Technical

Service

Pricing

Index

Rich’s

Versatie

FS (casual dining

restaurants chains,

industrial, caterers) for

both hot and cold

applications e.g. soup,

sauce, dipping, or

desserts

• Dairy • Refrigerated format

• Has dairy component

• Non-sweet

• High heat tolerance

• Acid tolerance

• Alcohol tolerance

• Whippable (300% overrun vs. 200-

250% of Dairy)

• Culinary &

consumption

program

Rich’s

Cooking

Rich

(Frozen)

FS (casual dining chain

restaurants, industrial,

caterers) both hot and

cold applications e.g.

soup, sauce, dipping, or

desserts)

• Dairy/Non-dairy • Frozen format

• Non-sweet

• High heat tolerance

• Acid tolerance

• Alcohol tolerance

• Refreezable (finished products)

• Culinary &

consumption

program

Page 10: Asia Emulsion Brand Portfoliodoclibrary.com/MFR2808/DOC/SHIRLEYLU-AsiaEmulsi… ·  · 2011-05-19Corporate Brand Other Individual Brand Product Brand Asia Emulsion Brand Portfolio

Corporate Brand Other Individual Brand

Product Brand Product Brand

Asia Emulsion Brand Portfolio

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Brand Portfolio - Garnish

BrandTarget

Customer & Application

Source of

BusinessProduct Characteristics

NPD

Opportunity

Technical

Service

Pricing

Index

Avoset

Qwip

FS (restaurant, café, ice

cream parlor, beverage or

dessert shops/kiosks) that

prefer convenience and use

for garnishing beverage,

desserts or fruit

• Competitive aerosol • Has dairy component and

flavor

• Ease of use

• Overrun: 600%

• ND aerosol • Dollop

program

286

(167)

Rich’s

On Top

FS (restaurant, café, ice

cream parlor, beverage or

dessert shops) that prefer

pre-whipped and cost

savings vs. aerosol and use

for garnishing beverage,

desserts, or fruit

• Competitive aerosol,

pre-whipped, dairy

or ND topping

• Vanilla flavor

• Ease of use

• No wastage

• Overrun: +350%

• Higher stability

• New flavors

• Improvement in

dollop shape

and volume (vs.

aerosol and

thermal

whipper)

• Dollop

program

100

(100)

Rich

Aero Top

FS (restaurant, café, ice

cream parlor, beverage or

dessert shops/kiosks) that

prefer or are used to

whipping by themselves,

cost conscious and use for

garnishing beverage,

desserts, or fruit

• Dairy or ND topping • Suitable for different

whipping equipments

• Less sweet (vs. On Top),

closer to dairy

• Overrun: 400%

• Tend to melt with beverage

• Dollop

program

46

(40)

Page 12: Asia Emulsion Brand Portfoliodoclibrary.com/MFR2808/DOC/SHIRLEYLU-AsiaEmulsi… ·  · 2011-05-19Corporate Brand Other Individual Brand Product Brand Asia Emulsion Brand Portfolio

Corporate Brand Other Individual Brand

Product Brand Product Brand

Asia Emulsion Brand Portfolio

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Brand Portfolio - Beverage

Brand

Target

Customer &

Application

Source of

BusinessProduct Characteristics

NPD

Opportunity

Technical

Service

Pricing

Index

Avoset FS (high-end café, casual

dining restaurant, star

hotel) for coffee creamer

• Evaporated milk

• Condensed milk

• Portion creamer

• Refrigerated format

• Excellent flavor for coffee

• Work for cold/hot beverage

380

Rich’s FS (chain café, casual

restaurant) for coffee

creamer, milk tea, dessert

base

• Evaporated milk

• Condensed milk

• Portion creamer

• Milk

• Frozen format

• High concentrate

• Work for cold/hot beverage

• ENDC

• UHT format

• New flavors

100

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Technical &

Marketing Services

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Technical Service – KA Service

Culinary Service in Taiwan Cake & Dessert Training in Russia

Culinary Service in Thailand

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Technical Service - Seminar

Seminar in Thailand

Bakery Training for Vietnamese Operators

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Technical Service - Workshop

Training courses at HCMC office

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Technical Service - Demonstration

Thailand Aero Top Demo in 40 provinces

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Technical Service – To End User

Korea demo to end users to arise interest in new final products

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Technical Service – To Potential User

Seminar at D.Y. Patil

College Of Hotel

Management & Catering

Technology- Nerul

Seminar at IHM - Mumbai

Seminar at IHM– Bhopal Seminar at Sophia’s

culinary college-

Mumbai

Seminar at Viva Culinary

College-Virar

Seminar at SRM Culinary

Institute

Seminar at IHM– Jaipur Special classes at

private institute

IICA Hauskhas

Training Activities With Educational Culinary Institutes In India

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Consumption Program – 7°C Cream Sundae

– A new range of product

– Price: US$ 1.5 for cup of 375 ml

– Operator Margin: 75%

– In one month, 30 stores sold out

around 65,000 cups (generating

close to US$ 70,000 gross margin)

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Consumption Program – Mango Mania

Cake Carnivals

• 3 theme based consumption programs: Mango

Mania, Chocomocha and Creamy Nuts

• A record 362+ outlets covered

• T&I growth brought by participating customers:

Rich’s Whip Topping ↑28%, Chocolate Topping

↑72%

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Consumption Program - Celebration Cakes

Target: ISB, Australia

Application: Bettercreme, Cakes

End-User Pricing: $25.00

Margin: Non-dairy ingredient and finished cake

Key Learnings & Challenges:

• Project came from key Customer visit to Rich’s in

the USA

• Key Customer’s desire to compete with entry of

Costco

• Political win to supply product key Customer needed

• End game is to supply non-dairy ingredients for

large scale cake program

• Challenge: In Store Bakery structure for customer

not set up to produce cakes on site

• Challenge: Rich’s production not sufficient to

enlarge sales

• Opportunity: Source from China Bakery

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Cross-market Best Practice Sharing

China customers visited leading Korean bakery chains

Page 25: Asia Emulsion Brand Portfoliodoclibrary.com/MFR2808/DOC/SHIRLEYLU-AsiaEmulsi… ·  · 2011-05-19Corporate Brand Other Individual Brand Product Brand Asia Emulsion Brand Portfolio

Training on Bakery Business Management

•Managing costs, gross

margin, assortment,

inventory, other operating

costs and overall

profitability


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