TRENDS 2014THE HUMAN RESOURCES BPO
COLLECTION
INNOVATION: THE NEW FACE OF HR
Proactive thinking. Getting more social. Simpli�cation. Building and adopting newer tools for employee
engagement and experience management. HR is singing di�erent tunes – all in an e�ort to
adapt to a changing workplace.
TRENDS 2014THE HUMAN RESOURCES BPO
COLLECTION
TRENDS 2014THE HUMAN RESOURCES BPO
COLLECTION
1
ENGAGING EMPLOYEESSOCIALLY
It’s here to stay – social and mobility will hit cubicles
and extended workplaces in a big way
2
NAILINGTRANSFORMATION
Transforming the HR function is the new expectation from BPO
engagements
TRENDS 2014THE HUMAN RESOURCES BPO
COLLECTION
3
‘SIMPLIFY HR’ ISTHE NEW MANTRA
Large or small, enterprises will focus on standardizing
and simplifying HR administration processes
4
‘NEXT-GEN’ PAYROLLOUTSOURCING
Creating a global payroll hub will help enterprises
create a seamless payroll organization
TRENDS 2014THE HUMAN RESOURCES BPO
COLLECTION
5
HR SET TO GO PLACES
HR outsourcing deals will include more than one
country and at least one of the emerging markets
6
PICK YOURSOURCING MODEL
Even though managed services models are in place, the demand for process-only
outsourcing will continue
TRENDS 2014THE HUMAN RESOURCES BPO
COLLECTION
7
WHEN IN ROME, DOAS THE ROMANS DO
Enterprises expect providers to be up-to-date on
country-speci�c HR and payroll legislature changes
8
HR ANALYTICS FORBUSINESS INSIGHTS
Enterprises are moving away from metrics and dashboards to �nd deeper, personalized
employee insights
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#HRoutsourcing
InfosysBPO.com/HROutsourcingTrends
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TRENDS 2014THE HUMAN RESOURCES BPO
COLLECTION
