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DHL’s views on freight logistics in EuropeGraham Inglis, CEO Region Head Northern Europe, Middle East & Africa – DHL ExelSupply Chain
Freight Logistics Conference – 5 October 2006, Brussels
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A Global Player with Strongly Positioned Divisions
Germany
• Biggest provider of
mail services in Europe
• Delivering mail to about40 million households
in Germany
• More than 71 million
shipments per day
LOGISTICS
Worldwide
• No. 1 in global
contract logistics
• No. 1 in globalair freight
• No. 1 in global
ocean freight
• Strong customer base
(50% of Forbes
500 companies)
FINANCE
Germany
• Leading retail bank
in Germany
• 12.3 million customers
• 17.2 million savings
accounts
USA
• Worldwide
finance servicesfor logistics industry
EXPRESS
Worldwide
• No. 1 in cross border
express services
• Strong presencein more than
220 countries
and territories
• More than 4.2 million
customers worldwide
• 120,000 destinations
served
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Reverse Logistics
After Sales
Logistics
Suppliers Production Distribution Sales ChannelValue-Added
Services
End User Distribution
Distribution
Logistics
Manufacturing
Logistics
Inbound
Logistics
Supply
Logistics
Customized End-to-End Logistics
Offering of logistics service across the Supply Chain through a wide range of
products allowing complete solutions that are tailored to our customer needs
Industry specifics define the product portfolio
Modular product design allows flexible combinations
Supporting IT architecture provides integrated process management
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8 of the top 10 companiesTechnology
13 of the top 15 companiesAerospace
10 of the top 10 companiesAutomotive
10 of the top 12 companiesChemicals
6 of the top 8 companiesIndustrial
12 of the top 13 companiesHealthcare
10 of the top 12 companiesFashion
14 of the top 15 companiesConsumer
5 of the top 7 companiesRetail
Delivering State-Of-The-Art Logisticsfor Leading Companies
* based on the Business Week top 250 companies, December 2005, excluding financials, insurance, media and transport.
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Operations in all continents
Facilities in over 3,000 locations – over 1,600 in EMEA
Over 148,000 employees worldwide – over 94,000 in EMEA
Contract logistics and
freight forwarding
No presence
Freight forwarding only
Global Combined Coverage
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To meet our customers’needs …
We will provideour customerswith …
.. to enable our customers to …
Specialized industry
requirements
Industry expertise
Focus on their customers, and meet,
or exceed, their needs
Trend towards
global outsourcing
A global supply
chain partner
Stay ahead
in competition
Continuous cost and
service improvement
Operational focus
Deliver the requiredservice and cost
levels
Globalization Increasing
competition
Supply chain
complexity
Our Commitment to Delivering Value to Our Customers
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The Shape of the new Global Supply Chains
International Supply Chain
Manufacturing & Supplier Services
TransportationManagement
DestinationManagement
In Country Logistics
Sourcing Services
Procurement
Kitting
Supplier Logistics
Co-Packing
DC Bypass
Direct to Store
Processing
De-Consolidation
Demurrage Mgmt
Delivery Services
Reverse Logistics
Shared User Facilities
Cross-Dock
Transportation Mgmt
Supply Chain Visibility
Origin Management
Origin Management
Vendor Management
PO Management
CFS Operations
Origin Trucking
Value Add Services
Warehousing
Franchise Logistics
VMI
TransportationRoad
Rail
Sea
Air
Global Trade Management
Inventory Financing
Demand Planning and Forecasting
Inventory Management
Photo Photo Photo Photo
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Reduce inbound logistics costs by 8-15%
Reduce Inventory Weeks by up to 15%
Reduce delivered product costs by ~ 20%
Develop a more responsive supply chain –and reduce Lead Times significantly
Reduce destination costs by up to 12%
Increase Promotional Compliance across thesupply chain
..and what happens if you get it all right?
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Most of DHL contract logistics activities in the EU
Split of revenue by region
UK / Ireland
31 %
Mainland Europe44 %
Asia Pacific
5 %
Americas20 %
DHL Exel Supply chain - 2006/Q1
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524 available
storage points for
time critical service
27 large
warehouses for
replenishment
Multi Modal
Transportation
Three regional
logistics call
centers
One Global IS
Infrastructure
Global dimension of logistics operations
Highly competitive global logistics market, so it’s crucial for the EU to
Facilitate logistics operations in Europe and beyond
Prevent competitive distortion vis-à-vis non-EU companies
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Source: DPWN Corporate presentation, March 2006
Balanced security measures for all transport modes and
the supply chain
Application of the “balanced approach” principle for ensuring sustainable logistics transport operations
Fair access to the international air transport market
Harmonized and flexible road transport market conditions
Infrastructure solutions for promoting intermodaltransport
One-stop administrative shopping for customs clearance
Interoperable standards for global ICT logisticsapplications
Integrating a logistics perspective into the EU transportpolicy and more
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Thank You for Your Interest and Time
For more information go to www.dhl.com