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Quality Jobs Start WITH FORD OEM SERVICE INFORMATION available online at www.motorcraftservice.com 1.1 Motorcraft Service www.motorcraftservice.com

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Page 1: Download Ford_Training_NASTF_Presentation.ppt

Quality Jobs StartWITH FORD OEM SERVICE INFORMATION

available online at www.motorcraftservice.com

1.1

Motorcraft Servicewww.motorcraftservice.com

Page 2: Download Ford_Training_NASTF_Presentation.ppt

FORD ONLINE SERVICE INFORMATION

Page 3: Download Ford_Training_NASTF_Presentation.ppt

AVAILABLE INFORMATION

FORD ONLINE SERVICE INFORMATION

Workshop Manuals

Wiring Diagrams

Body Repair Manuals

Web-Based Training and Classroom Student Guides

Diagnostic Tool Information

Key Code Information

1994 – Current Service Publications

Technical Service Bulletins (TSB)

Owner Information

Reprogramming & Initialization

Tools & Equipment

Page 4: Download Ford_Training_NASTF_Presentation.ppt

Instructional Design

Products:

Specialty Training Web Classroom Materials

New Model Web New Vehicles Web

Technical Overview Fix-it Right Web

Service Bulletins, Field Svc Action, Warranty Improvement

Instructional Design Process:

Page 5: Download Ford_Training_NASTF_Presentation.ppt

Ford Technical Training

Electrical Systems Gasoline Engine

Performance Gasoline Engine Repair Diesel Engine Performance Diesel Engine Repair Climate Control Manual Transmission &

Driveline Automatic Transmission Steering & Suspension

Brakes Commercial Brakes Alternative Fuel New Model Courses Performance Improvement

Training Fix-It-Right-The-First-Time Pre-Delivery Inspection Automotive Fundamentals

Page 6: Download Ford_Training_NASTF_Presentation.ppt

Courses Listed in the Recommended Order

31-Gasoline Engine Performance

(8 Web / 3 CRM-10 )

32-Gasoline Engine Repair

(4 Web / 2 CRM-6)

34-Electrical Systems(8 Web)

51-Diesel Engine Performance

(8 Web / 2 CRM-7 )

52-Diesel Engine Repair

(7 Web / 2 CRM-6 )

34-Electrical Systems(8 Web)

36-Manual Transmission

(8 Web / 3 CRM-8)

37-Auto Trans (12 Web / 3 CRM-11)

33-Steering & Suspension

(6 Web / 2 CRM-5)

34-Electrical Systems(8 Web)

35-Climate Control (3 Web / 1 CRM-3)

38-Brakes(7 Web / 3 CRM-7)

Technician Fundamentals

30G08W1 - PIT-FCSD SEO ORIENTATION

34S11W0 - BASIC ELEC THEORY & OPS

31S01W0 - IGNTION SYS THEORY & OP

30S05W0 - Introduction to NVH

34S21W0 - ANTITHEFT OPS & DIAG

51S03W0 - DIESEL ENGINE THEORY & OP

30S05W0 - Introduction to NVH

34S21W0 - ANTITHEFT OPS & DIAG

30S05W0 - Introduction to NVH

30S05W0 - Introduction to NVH

30S05W0 - Introduction to NVH

34S21W0 - ANTITHEFT OPS & DIAG

32S02W0 - AUTO MEASURING TOOLS

30S05W0 - Introduction to NVH

30G14W0 - On-Line Service Publication Navigation

34S12W0 - BATTERY STARTING & CHARGING

31S02W0 - FUEL & AIR SYS THEORY &

30S06T0 - NVH PRINCIPLES & DIAGNOSIS (2)

34S22W0 - NAVIGATION SYS OPS & DIAG

51S04W0 - DIESEL FUEL SUPPLY/INJECT

30S06T0 - NVH PRINCIPLES & DIAGNOSIS (2)

34S22W0 - NAVIGATION SYS OPS & DIAG

30S06T0 - NVH PRINCIPLES & DIAGNOSIS (2)

30S06T0 - NVH PRINCIPLES & DIAGNOSIS (2)

30S06T0 - NVH PRINCIPLES & DIAGNOSIS (2)

34S22W0 - NAVIGATION SYS OPS & DIAG

35S01W0 - CLIMATE CONTROL THE.& OP.

30S06T0 - NVH PRINCIPLES & DIAGNOSIS (2)

30G09W0 - Technician Warranty Responsibilities

34S13W0 - ELEC DIAG TOOLS & TEST - Part I

31S03W0 - EXHAUST/EMISSION SYS

32S02W0 - AUTO MEASURING TOOLS

34S24W0 - SRS OPS & DIAG51S05W0 - DIESEL AIR

INLET & EXHAUS32S02W0 - AUTO

MEASURING TOOLS34S24W0 - SRS OPS & DIAG

32S02W0 - AUTO MEASURING TOOLS

32S02W0 - AUTO MEASURING TOOLS

32S02W0 - AUTO MEASURING TOOLS

34S24W0 - SRS OPS & DIAG

35S02W0 - ELECT. CLIM. CTRL.OP&DIAG

32S02W0 - AUTO MEASURING TOOLS

30G04W1 - PIT - USING TECH HOTLINE

34S14W0 - ELEC DIAG TOOLS & TEST - Part II

31S04W0 - FUEL, AIR, IGNITION, & E

32S06W0 - Engine Operation Diagnosis & Repair 1

34S-UPDATE - ELECTRICAL UPDATE

51S06W0 - 7.3L DIESEL DIAGNOSIS

51S03W0 - DIESEL ENGINE THEORY & OP

34S-UPDATE - ELECTRICAL UPDATE

36S10W0 - Manual Tansmission & Transaxle

Operation

37S10W0 - Automatic Transmission Theory &

Operation

33S11W0 - SUSPENSION SYSTEM THEORY &

OPERATION

34S-UPDATE - ELECTRICAL UPDATE

35S05T0 - ADVANCED CLIMATE CONTROL (3)

38S01W0 - VEHICLE BRAKE SYSTEMS

34S14T0 - BASIC ELECTRICAL DIAG (5)

31S05W0 - OBD II MONITORS

32S07W0 - Engine Operation Diagnosis & Repair 2

34S23W0 - SPEED CONTROL OPS & DIAG

51S07W0 - 6.0L DIESEL DIAGNOSIS

32S06W0 - ENGINE OPERATION DIAGNOSIS &

REPAIR 1

34S23W0 - SPEED CONTROL OPS & DIAG

36S11W0 - Manual Transmission & Transaxle

Diagnosis

37S11W0 - Automatic Transmission Electronic

Control Systems Operation

33S12W0 - STEERING SYSTEM THEORY &

OPERATION

34S23W0 - SPEED CONTROL OPS & DIAG

38S02W0 - BRAKE SERVICE PROCEDURES

30G11W0 - Intro to IDS/VMM 31S07T0 - ENGINE PERF. -

THEORY & OPER (2)32S09T0 - Engine Repair

Classroom (4)34G05W0 - Programmable

Module51S09W0 - DIESEL DIAG.

PROCEDURES

32S07W0 - ENGINE OPERATION DIAGNOSIS &

REPAIR 2

34G05W0 - Programmable Module

36S12T0 - Manual Transmission & Transaxle

Repair (2)

37S12W0 - Introduction to Automatic Transmission

Diagnosis & Service

33S13W0 - STEERING AND SUSPENSION ALIGNMENT

34G05W0 - Programmable Module

38S07T0 - BRAKE SYS. DIAG & REPAIR (2)

34S15W0 - ELECTRONIC THEORY & OPS

31S06W0 - DIAGNOSTIC PROCESS

51S08T1 - DIESEL ENG. PERFORMANCE (4)

32S09T0 - Engine Repair Classroom (4)

36S13W0 - Differential & Driveline Systems

Operation

37S13T0 - Automatic Trans Service (5)

33S14W0 - STEERING AND SUSPENSION TOOLS &

TEST

38S03W0 - ADV. BRAKE SYS. THEO & OP

34S16W0 - UNDERSTAND ELECTRONIC SYS

31S08W0 - DIAGNOSTIC ROUTINES

51S10W0 - 6.4L DIT Engine Theory and Operations

52S01W0 - DIESEL ENGINE REPAIR

36S14W0 - Transfer Case & RWD Based 4WD System

Operation

37S14W0 - Diagnostic Techniques &

Troubleshooting

33S15T0 - STEERING AND SUSPENSION SYSTEM

CLASSROOM (3)

38S04W0 - ADV BRAKE SYSTEMS DIAGNOS

34S19T1 - ELECTRONIC SYSTEMS DIAGS (5)

31S10T0 - ENGINE PERF. - DIAG & TEST (4)

51S11T0 - 6.4L DIT Engine Diagnosis and Repair (3)

52S-UPDATE - DIESEL ENGINE REPAIR UPDATE

36S15W0 - Transfer Case & RWD Based 4WD System

Diagnosis

37S15T0 - Advanced Automatic Transmission

Diagnosis (4)

38S08T0 - ADV. BRAKE SYS DIAG & SVC (3)

34S20W0 - NETWORKS & MULTIPLEXING

31S12W0 - DIAGNOSIS & TESTING OF OBDII

51S-UPDATE - DIESEL ENGINE UPDATE

36S16W0 - FWD Based 4WD System Operation &

Diagnosis

37S17W0 - Diagnosis & Service 4R70W & 4R15E

Diagnosis & Service

38S-UPDATE - BRAKES UPDATE

31S15T0 - ADV ENGINE PERFORMANCE (4)

36S17T0 - Differential & 4WD Systems Diagnosis &

Repair (4)

37S18W0 - 5R55S & 5R55E Diagnosis & Service

37S19W0 - 5R110 Diagnosis

& Service

37S20W0 - 6R60, 6R75, & 6HP26 Diagnosis & Service

37S21W0 - 6F50 Diagnosis & Service

** 37S22W0 - 6F35 Diagnosis & Service

30N12T0 - CVT Transaxle (2)

All Core Electrical Requirements (8 Web / 2 CRM-10)

Senior Master Technician

Fundamental Web Classes Required for Specialist Technician Certification (4 Web)

Engine Master - Specialize in either Gasoline or Diesel Drivetrain Master Chassis Master

Page 7: Download Ford_Training_NASTF_Presentation.ppt

Ford Technical Training

Step 1.

Go to www.motorcraftservice.com

Enter

Username

And Password

Or

Sign Up !

Page 8: Download Ford_Training_NASTF_Presentation.ppt

Ford Technical Training

Next Click on“Technical Training”

Page 9: Download Ford_Training_NASTF_Presentation.ppt

Ford Technical Training

ChooseA Category

Page 10: Download Ford_Training_NASTF_Presentation.ppt

Ford Technical Training

Select a Course

Page 11: Download Ford_Training_NASTF_Presentation.ppt

Ford Technical Training

Add to Cart and Proceed to Checkout

Page 12: Download Ford_Training_NASTF_Presentation.ppt

Ford Technical Training

Enter

Discount Code

And Click on

Process Discount

Page 13: Download Ford_Training_NASTF_Presentation.ppt

Ford Technical Training

“My Subscriptions”

Will Now Show

Your Purchase

Page 14: Download Ford_Training_NASTF_Presentation.ppt

Ford Technical Training

Select Technical Training To Launch Your Course or Print Your Course Certificates

Page 15: Download Ford_Training_NASTF_Presentation.ppt

Web Class Demonstration

Page 16: Download Ford_Training_NASTF_Presentation.ppt

Web Class Demonstration

Page 17: Download Ford_Training_NASTF_Presentation.ppt

Certificate of Completion

Joe the Plummer

Page 18: Download Ford_Training_NASTF_Presentation.ppt

Ford Technical Training

Technical Training Over 120 Unique Web Courses Over 20 Unique Classroom Course Student Guides

ASE Test results show that Ford and Lincoln Mercury technicians pass certification tests at a double digit rate over other OE and Aftermarket Technicians

Six Year Total - 2002 thru Spring 2007 % Passing DifferenceFord/Lincoln/Mercury Technicians 63.7%

Other OEM Technicians 48.9% -14.8%All Non F/L/M Technicians 47.2% -16.5%

Page 19: Download Ford_Training_NASTF_Presentation.ppt

Questions?

Page 20: Download Ford_Training_NASTF_Presentation.ppt

FORD ONLINE SERVICE INFORMATION

Page 21: Download Ford_Training_NASTF_Presentation.ppt

FORD ONLINE SERVICE INFORMATION

Page 22: Download Ford_Training_NASTF_Presentation.ppt

FORD ONLINE SERVICE INFORMATION

Page 23: Download Ford_Training_NASTF_Presentation.ppt

Ford Technical Training

Technical Training

Simple Knowledge (Basic) to Complex Skills (Advanced) Training Grouped into Curriculums by Technician Specialty

Over 120 Unique Web Courses

Over 20 Classroom Course Student Guides

ASE Test results show that Ford and Lincoln Mercury technicians pass certification tests at a double digit rate over other OE and Aftermarket Technicians