dost ict office initiatives for ict & bpo

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Alejandro P. Melchor III Alejandro P. Melchor III Deputy Executive Director for ICT Industry Development Deputy Executive Director for ICT Industry Development Department of Science & Technology Department of Science & Technology Information and Communications Technology Office Information and Communications Technology Office

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How we plan to grow ICT into a $50 Billion a year industry by 2016. Presentation I gave at the big Cebu ICT & BPO Summit.

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Page 1: DOST ICT Office Initiatives for ICT & BPO

Alejandro P. Melchor IIIAlejandro P. Melchor IIIDeputy Executive Director for ICT Industry DevelopmentDeputy Executive Director for ICT Industry Development

Department of Science & TechnologyDepartment of Science & TechnologyInformation and Communications Technology OfficeInformation and Communications Technology Office

Page 2: DOST ICT Office Initiatives for ICT & BPO

$50B Revenues by 2016 for ICT Industry:

IT-BPO Exports

Export Revenues(20% CAGR)

2011 $11.0 B

2012 13.2

2013 15.8

2014 19.0

2015 22.8

2016 27.4

All other ICT: $22.6B(Not including semiconductors & electronics)

IT-BPO: $27.4

*Components of US ICT Industry.

Page 3: DOST ICT Office Initiatives for ICT & BPO

We are #1 in call centers and we

intend to becomemarket leader inUK & Australia

We intend toattain world

leadership in 4 morefast growing services

We intend todouble our market

share in 3 other fastgrowing services

Voice BPO

1. Healthcare InformationManagement Outsourcing2. Finance & AccountingOutsourcing3. HR Outsourcing4. Creative ProcessOutsourcing

1. Information TechnologyOutsourcing (ITO)2. Engineering ServicesOutsourcing (ESO)3. Multilingual BPO

Global Leadership in High Value Segments by 2016: Stepping Up the Value Chain

24% 29%

8% 13%

8% 12-14%

8% 12-14%

10% 15-18%

1% 2%

1% 2%

Global Market Share

Page 4: DOST ICT Office Initiatives for ICT & BPO

Next Wave Cities Program

1- Research & Road Mapping

2- Talent Development

3- Organizational Development & Capability Building

4- Marketing

5- IT-preneurship & Technology Business Incubators

6- Business Environment & Incentives

7- Infrastructure & Smarter Cities

NextCities TMWave

NextCities TMWave

Develop ICT hubs nationwide for country-wide development

Page 5: DOST ICT Office Initiatives for ICT & BPO

Next Wave Cities Components

NWC Road Map

Social Media for knowledge dissemination

DOST scholarships

Capability Building & Strategic Planning Workshops

NICP Board of Trustees Capability Building, June 24-25 2012, Cebu

Page 6: DOST ICT Office Initiatives for ICT & BPO

Smarter Philippines for a vibrant domestic knowledge economy and competitiveness in the global Knowledge economy

NextCities TMWave

Page 7: DOST ICT Office Initiatives for ICT & BPO

Smarter Philippines, Smarter CitiesSmarter Weather: Noah Project

Smarter Governance: iGov

Smarter Education

Smarter Health: e-Telehealth

Page 8: DOST ICT Office Initiatives for ICT & BPO

Technopreneurship and Domestic Technology Companies Flourish in a Knowledge Economy

Research Invent Commercialize Market

Nature Science Technology Economy Utility

Exist Naturally

Discover Nature

Manipulate Nature

Embed Nature

Use Nature

The World As Material The World as Money

Scientists probe nature through research and build a knowledge base for invention

Inventors and technologists use scientific knowledge to create new technologies

Engineers utilize the new technologies to create products and services

Technopreneurs and businessmen convert the products and services into profits by selling in the market