dolphin imaging 10.5 - acteon north americasatelecsupport.com/documentation/guides/dolphin.pdf ·...

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ACTEON North America · 124 Gaither Drive, Suite 140 · Mount Laurel, NJ · 08054 V 800.289.6367 · F 856.222.4726 Page 1 of 13 Dolphin Imaging v.10.5 ACTEON Document v.1.0 3/25/08 Driver Installation and Configuration (USB 2.0) Before connecting the docking station to the computer, it is important that you first make sure the computer does not automatically search Windows Update for the driver. This setting can be found under the “Hardware” tab in “System Properties”. You can get to the system properties window through either the “Control Panel” and the “System” icon or you can right click “My Computer” and click “Properties”: Then click the “Hardware” tab, and “Windows Update”

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Page 1: Dolphin Imaging 10.5 - ACTEON North Americasatelecsupport.com/Documentation/GUIDES/Dolphin.pdf · Dolphin Imaging v.10.5 ACTEON Document v.1.0 3/25/08 Driver Installation and Configuration

ACTEON North America · 124 Gaither Drive, Suite 140 · Mount Laurel, NJ · 08054 V 800.289.6367 · F 856.222.4726

Page 1 of 13

Dolphin Imaging v.10.5 ACTEON Document v.1.0

3/25/08

Driver Installation and Configuration (USB 2.0)

Before connecting the docking station to the computer, it is important that you first make sure the computer does not automatically search Windows Update for the driver. This setting can be found under the “Hardware” tab in “System Properties”. You can get to the system properties window through either the “Control Panel” and the “System” icon or you can right click “My Computer” and click “Properties”:

Then click the “Hardware” tab, and “Windows Update”

Page 2: Dolphin Imaging 10.5 - ACTEON North Americasatelecsupport.com/Documentation/GUIDES/Dolphin.pdf · Dolphin Imaging v.10.5 ACTEON Document v.1.0 3/25/08 Driver Installation and Configuration

ACTEON North America · 124 Gaither Drive, Suite 140 · Mount Laurel, NJ · 08054 V 800.289.6367 · F 856.222.4726

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Make sure you “Never search Windows Update for drivers”:

Be careful not to select “If my device needs a driver, go to Windows Update without asking me”. If you install the driver from Windows Update instead of the driver from the Sopro Imaging CD, the camera and docking station will not function properly with the computer. After completing the preceding steps, you may click “OK”, then “OK” again to get you out of system properties. You arenow ready to install the driver.

Page 3: Dolphin Imaging 10.5 - ACTEON North Americasatelecsupport.com/Documentation/GUIDES/Dolphin.pdf · Dolphin Imaging v.10.5 ACTEON Document v.1.0 3/25/08 Driver Installation and Configuration

ACTEON North America · 124 Gaither Drive, Suite 140 · Mount Laurel, NJ · 08054 V 800.289.6367 · F 856.222.4726

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First, connect the docking station to any USB 2.0 port on the computer using the USB 2.0 certified cable provided with the docking station. If you must extend the length of the cable, contact Acteon Imaging Support for specifics on what equipment must be used. Once you connect the docking station to the computer, you should get the “Found New Hardware Wizard”:

Select “No, not this time”, then click “Next >”. At this point, you will get to the step stating “If your hardware came with an installation CD or floppy disk, insert it now.” Do not click anything. Instead, simply insert the Sopro Imaging CD and wait. The wizard will automatically advance to the next step. As the wizard advances, it will search for a driver for “USB 2820 Video”. The following dialogue will appear:

Page 4: Dolphin Imaging 10.5 - ACTEON North Americasatelecsupport.com/Documentation/GUIDES/Dolphin.pdf · Dolphin Imaging v.10.5 ACTEON Document v.1.0 3/25/08 Driver Installation and Configuration

ACTEON North America · 124 Gaither Drive, Suite 140 · Mount Laurel, NJ · 08054 V 800.289.6367 · F 856.222.4726

Page 4 of 13

Select “Continue Anyway”. Next, you should see the following screen:

If so, click “Finish”. You have now successfully installed the driver.

Page 5: Dolphin Imaging 10.5 - ACTEON North Americasatelecsupport.com/Documentation/GUIDES/Dolphin.pdf · Dolphin Imaging v.10.5 ACTEON Document v.1.0 3/25/08 Driver Installation and Configuration

ACTEON North America · 124 Gaither Drive, Suite 140 · Mount Laurel, NJ · 08054 V 800.289.6367 · F 856.222.4726

Page 5 of 13

Now to configure the driver, we’ll use AMCAP, as this is a standalone utility program that can be used to configure the driver without installing any aplication software. To run AMCAP, you’ll need to browse the Sopro Imaging CD. First, open “My Computer”. Then, right click the “Sopro Imaging” CD and click “Open”:

Open the “Drivers SOPRO Usb1” folder:

Page 6: Dolphin Imaging 10.5 - ACTEON North Americasatelecsupport.com/Documentation/GUIDES/Dolphin.pdf · Dolphin Imaging v.10.5 ACTEON Document v.1.0 3/25/08 Driver Installation and Configuration

ACTEON North America · 124 Gaither Drive, Suite 140 · Mount Laurel, NJ · 08054 V 800.289.6367 · F 856.222.4726

Page 6 of 13

Then, double-click the “telamcap” file:

After AMCAP opens, click “Devices” and make sure “USB 2820 Video” is selected:

Page 7: Dolphin Imaging 10.5 - ACTEON North Americasatelecsupport.com/Documentation/GUIDES/Dolphin.pdf · Dolphin Imaging v.10.5 ACTEON Document v.1.0 3/25/08 Driver Installation and Configuration

ACTEON North America · 124 Gaither Drive, Suite 140 · Mount Laurel, NJ · 08054 V 800.289.6367 · F 856.222.4726

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If the check is not next to “USB 2820 Video”, click it. Once “USB 2820 Video” is selected, click “Options” and “Video Crossbar…”:

Change the input from “2: Video Composite In” to “3: Video SVideo In”

Page 8: Dolphin Imaging 10.5 - ACTEON North Americasatelecsupport.com/Documentation/GUIDES/Dolphin.pdf · Dolphin Imaging v.10.5 ACTEON Document v.1.0 3/25/08 Driver Installation and Configuration

ACTEON North America · 124 Gaither Drive, Suite 140 · Mount Laurel, NJ · 08054 V 800.289.6367 · F 856.222.4726

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Click “OK”, then click “Options” and “Video Format (Capture) …”:

Change the “Color Space / Compression” from “YUY2” to “I420”:

Page 9: Dolphin Imaging 10.5 - ACTEON North Americasatelecsupport.com/Documentation/GUIDES/Dolphin.pdf · Dolphin Imaging v.10.5 ACTEON Document v.1.0 3/25/08 Driver Installation and Configuration

ACTEON North America · 124 Gaither Drive, Suite 140 · Mount Laurel, NJ · 08054 V 800.289.6367 · F 856.222.4726

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Also, make sure the “Output Size” is “640 x 480”. If you do not have the option of “640 x 480”, check to make sure your USB ports are USB 2.0 compliant. Click “OK”. Next click on “Options” again then select “Preview.” This should give you a live image. You may now close AMCAP. You have now successfully installed and configured the drivers for the Sopro Intra-oral camera docking station.

Installation of Dolphin Imaging 10.5 Install the Dolphin Imaging Software per the vendor’s instructions, installing any hardware or software keys provided. Any Dolphin-specific problems can be resolved by contacting Dolphin’s tech support by the following means: By E-mail - [email protected]. A support technician will respond to your message within 24 hours. By Telephone: Toll free from the US and Canada: 1 800.548.7241 From all other countries: +1 818.435.1368 Telephone support hours are 5:00 AM to 6:00 PM Pacific Time (8:00 AM to 9:00 PM Eastern Time). At other times, you may leave a message on our emergency pager by calling 1 818.687.6327.

Page 10: Dolphin Imaging 10.5 - ACTEON North Americasatelecsupport.com/Documentation/GUIDES/Dolphin.pdf · Dolphin Imaging v.10.5 ACTEON Document v.1.0 3/25/08 Driver Installation and Configuration

ACTEON North America · 124 Gaither Drive, Suite 140 · Mount Laurel, NJ · 08054 V 800.289.6367 · F 856.222.4726

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After completing the initial install, run Dolphin Imaging and select a patient.

Once you have selected a patient, next select the Image/Scan choice on the left menu column, circled below.

Page 11: Dolphin Imaging 10.5 - ACTEON North Americasatelecsupport.com/Documentation/GUIDES/Dolphin.pdf · Dolphin Imaging v.10.5 ACTEON Document v.1.0 3/25/08 Driver Installation and Configuration

ACTEON North America · 124 Gaither Drive, Suite 140 · Mount Laurel, NJ · 08054 V 800.289.6367 · F 856.222.4726

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After selecting the Capture button, you must select the image source

If the driver install step was successful, a USB 2820 Video device will available from the drop down menu. See below.

Page 12: Dolphin Imaging 10.5 - ACTEON North Americasatelecsupport.com/Documentation/GUIDES/Dolphin.pdf · Dolphin Imaging v.10.5 ACTEON Document v.1.0 3/25/08 Driver Installation and Configuration

ACTEON North America · 124 Gaither Drive, Suite 140 · Mount Laurel, NJ · 08054 V 800.289.6367 · F 856.222.4726

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Once this is selected, Click the Save Settings button. To begin capturing images, click on the Start Capture button shown below:

Page 13: Dolphin Imaging 10.5 - ACTEON North Americasatelecsupport.com/Documentation/GUIDES/Dolphin.pdf · Dolphin Imaging v.10.5 ACTEON Document v.1.0 3/25/08 Driver Installation and Configuration

ACTEON North America · 124 Gaither Drive, Suite 140 · Mount Laurel, NJ · 08054 V 800.289.6367 · F 856.222.4726

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A live preview image will appear similar to the one below. Use the SoproTouch capture sensor to freeze and capture an image, closing the capture function by clicking the red X in the corner when the capture process is completed.

Further details on the use and function of Dolphin Imaging are available at www.dolphinimaging.com.