dog training collars remote controlled - · pdf filetreated by a dog-training specialist....

Copyright c 2007 Dogtra Company

22912 Lockness AvenueTorrance, CA 90501U.S.A.

telephone (310) 534 - 0101fax (310) 534 - 9111toll free 1-888-811-9111

REMOTE CONTROLLED DOG TRAINING COLLARS

OWNER’S MANUAL

www.dogtra.com2007-

MAIN FEATURES

PRODUCT SAFETY AND HEALTHSTATEMENTS

PACKAGE CONTENTS

DESCRIPTION OF TRANSMITTERPARTS

BUTTON FUNCTION

DESCRIPTION OF COLLAR/RECEIVERPARTS

BATTERY CHARGER

TESTING YOUR COLLAR

FITTING THE COLLAR ON THE DOG

CHARGING THE BATTERIES

METAL BELT CLIP ACCESSORY

ACCESSORIES

BASIC MAINTENANCE

TROUBLE SHOOTING GUIDE

WARRANTY AND REPAIRINFORMATION

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CONTENTS

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Easy-to-use, ergonomic transmitter.

Rheostat dial allows for gradual increases instimulation intensity with no jumps betweenlevels (0-127).

Two-dog models allow the trainer to control twodifferent dogs from one transmitter without thehassle of handling unnecessary parts.

has a 1/2-milerange.

Stimulation type - Nick , Constant and non-stimulating pager/vibration.

Rechargeable, user-replaceable Ni-MH batteries

Fully Waterproof collar/receiver and transmitter.

No external antenna on the collar/receiver.

One-charger system allows the transmitter andreceiver(s) to be charged at the same time.

Over 999 different identity codes to preventsignal match-up with other e-collars.

Easily visible blue LCD screen displays exactlevel of stimulation and can be seen in the dark orlow light conditions.

Three bar battery life indicator and LED coloredindicator to show remaining battery life.

MAIN FEATURES

MAIN FEATURES

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PRODUCT SAFETY AND HEALTH STATEMENTS

Proper e-collar useDogtra e-collars are intended for the sole purpose

of behavior modification of dogs. They are notintended for human use or use on other animals.Dogtra Company does not assume any liability forimproper use of the Dogtra e-collar.

Aggressive dogsDogtra does not recommend using the e-collar to

correct dogs that are aggressive towards other dogs orpeople. In many such cases the dog will associate thestimulation with the other dog or individual andbecome even more aggressive. Dog aggression is besttreated by a dog-training specialist.

Interference with other electronic devicesDogtra’s industry-leading technology filtering

system ensures minimal interference with otherelectronic devices (garage door openers, pacemakers,etc.). Our digital microprocessor offers thousands ofunique codes to eliminate frequency match-up withother Dogtra e-collars.

Inadvertent activationIf the constant button is held down for 12 seconds

or more the unit will automatically shut down. It willreactivate when the button is released.

PRODUCT SAFETY AND HEALTH STATEMENTS

Transmitter

Receiver (two collar receivers for two-dog models)

Battery charger and splitter cable

Test light

Metal belt clip Accessory

Owner’s manual

Carrying case

COLLARPACKAGE CONTENTS

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PACKAGE CONTENTS

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DESCRIPTION OF TRANSMITTER PARTS


transmitter (1-dog)

Antenna

Battery ChargingReceptacle &Rubber Plug

ON/OFFSwitch

PagerButton

LCDScreen

RheostatIntensity Dial

Indicator Light(LED Window)

“Nick” Button

“Constant” Button

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transmitter (2-dog)

Antenna

Nick/Cont.Toggle Switch

Battery ChargingReceptacle &Rubber Plug

1st-dogPager(Gray Button)

2nd-dogPager(Orange Button)

ON/OFFSwitch

LCD Screen

RheostatIntensity Dial


1st-dogNick & Cont.(Gray Button)

2nd-dogNick & Cont.

(Orange Button)

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Transmitter Antenna

A short 2 antenna is supplied with the transmitter.

The antenna must be fastened to thetransmitter before using the unit.

2 Antenna

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Rheostat Intensity Dial

The Rheostat Intensity Dial is located on thetop of the transmitter: (0) being the lowest leveland (127) being the highest. The LCD screenshows the intensity level during operation.

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LCD Screen

The LCD screen indicates the stimulationlevel (0-127) on the screen.

The LCD battery life indicator shows 3 barsat full charge, 2 bars at medium charge and 1 barwhen it needs to be charged. The battery lifeindicator only specifies the remaining charge foryour transmitter. To find the remaining chargefor your receiver, observe the LED on thecollar/receiver. When it emits a: (Green color =fully charged, Amber color = medium charge,Red color = needs charge).

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Care for LCD Transmitters in ColdTemperature

In cold temperatures (10 degrees F orbelow), the Liquid Crystal Display (LCD) onyour transmitter may be dim or slow to respond.Wait until the display becomes visible beforeselecting any training level.

Even though the LCD screen might be dim orslow to respond, when you push the Nick orConstant button, the transmitter will still functionproperly. In the occurrence of extremely coldweather, the LCD screen might take a moment torespond causing the Intensity level to freeze atthat current level. In this situation, if you turn theRheostat Intensity Dial, and the intensity level onthe screen does not increase, yet you emit anelectrical stimulation, the level will be inagreement with the new changed intensity level.

In this situation, it is ideal to either wait untilyour transmitter is back to working order beforeemitting a correction, or while holding theconstant button down slowly turn the RheostatIntensity Dial while watching your dog’sreaction. Do not turn the Rheostat Intensity Dialat a rapid increase because the collar/receiverwill emit a static correction based on the level ofthe Rheostat Intensity Dial, which might not becorrectly reflected on the LCD screen.

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Transmitter Indicator Light (LED Window)

The transmitter LED indicator light is locatednear the Rheostat Intensity Dial. It will flash every4 seconds when the transmitter has been turnedon. The color of the light indicates the status ofbattery life. It flashes green when the battery isfully charged and turns to amber when the batteryis at medium charge. It is acceptable to chargeyour unit even at medium charge without anydamage incurred to your collar. When thetransmitter indicator emits a blinking red light, thebattery needs to be recharged.

(Green = full charge, Amber = mediumcharge, Red = needs charge).

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Transmitter Battery Charging Receptacle &Rubber Plug

Located on the backside of the transmitter,the charging receptacle is covered by a rubberplug. Insert one end of the battery charging cableinto the receptacle to charge the battery (SeeBattery Charging Procedure on page26).

After charging is completed, close thereceptacle with its rubber plug to make sure dirtor water does not get inside.

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The transmitter for the single dog unit has four buttons (one on theface of the transmitter, two on the left side andone on the right side).

BUTTON FUNCTION

Nick Pager

ON/OFFSwitch

Constant

(1-dog)

“Nick” Button

The “Nick” button is located on the top left.It is imprinted with the letter “N” for an easy,clear selection. When the “Nick” button ispushed the receiver emits a single, rapid pulse ofelectrical stimulation.

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“Constant” Button

The “Constant” button is located on thebottom left. Pressing the “Constant” button givescontinuous stimulation as long as the button ispushed, for up to 12 seconds. If the button is notreleased after 12 seconds, the stimulation willautomatically turn off as a safety feature. Thecollar will be ready to be reactivated once thebutton has been released.

“Pager” Button

The pager button is located on the face of thetransmitter. Pressing it will give non-stimulatingvibration as long as the button is depressed, forup to 12 seconds.

Transmitter Power ON/OFF

The button on the right side of the transmitteris the “ON/OFF” button that activates thetransmitter and LCD screen only.

To turn the transmitter on, press the“ON/OFF” button on the right side until theLCD screen illuminates.

To turn the transmitter off, press the“ON/OFF” button on the right side of thetransmitter. When the LCD screen displays“OFF” release the button.

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The two-dogunit has five buttons and a toggle switch on thetransmitter.

Two on the face of the transmitter, two onthe left side, and one on the right side.

“Nick” & “Constant” Toggle Switch

Located on the face of the transmitter is atoggle switch. The toggle switch has

a setting for “Nick” and another forConstant . The color-coordinated buttons

(orange for the orange receiver/collar and grayfor the black receiver/collar) will implement

(2-dog)

Nick/Cont.Toggle Switch

1st-dogPager(Gray Button)

2nd-dogPager(Orange Button)

ON/OFFSwitch

1st-dogNick & Cont.(Gray Button)

2nd-dogNick & Cont.

(Orange Button)

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the desired stimulation based on the toggleswitch setting.

When either the orange or gray stimulationbutton is pressed and the toggle is set on“Nick” the receiver emits a single, rapid pulseof electrical stimulation.

When you press either the orange or graystimulation button, and the toggle is set on“Constant”, the receiver emits a continuousstimulation as long as the button is pushed, forup to 12 seconds to the corresponding collar. Ifthe button is not released after 12 seconds, thestimulation will automatically turn off as asafety feature. The collar will be ready to bereactivated once the button has been released.

“Pager” Button

The pager buttons are located on the face ofthe transmitter. The orange button correspondswith the orange receiver/collar and the graywith the black receiver/collar. Pressing it willgive non-stimulating vibration as long as thebutton is depressed, for up to 12 seconds.

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DESCRIPTION OF COLLAR / RECEIVER PARTS


Power ON/OFFSwitch

Contact Points


Battery ChargingReceptacle and Cover

Collar strap

Turning on the Collar Receiver

The ON/OFF button is on the bottom of thereceivers. Push and hold the button for twoseconds until the LED light, located on the frontof the collar, starts blinking. The indicator lightwill blink once every 2 seconds after the color isturned on. The color of the light indicates thestatus of battery life. The LED glows green whenthe battery is fully charged and turns to amberwhen battery life is getting low. When the LEDemits a blinking red light, the battery needs to berecharged.

(Green = full charge, Amber = mediumcharge, Red = needs charge)

When the Constant button on thetransmitter is pushed, the collar indicator lightwill glow steadily as long as you hold the buttondown, for up to twelve seconds. When theNick button is pushed, the light comes on for a

fraction of a second.

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Receiver Battery Charging Receptacle &Rubber Plug

On the inside of the collar receiver, next tothe collar strap, is a battery-charging receptaclewith a rubber plug.

Internal Antenna

All Dogtra E-collars have non-exposedantennas that are located inside thecollar/receiver.

Battery ChargingReceptacle & Rubber Plug

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BATTERY CHARGER

The battery charger and charging cablesallow you to charge both the transmitter andreceiver at the same time. The battery charger isdesigned for a 120-volt wall outlet. (European230-volt AC chargers and 12-volt field chargerfor your automobile are also available.)

To use the battery charger for the two-dogunit, combine both sets of battery charging(splitter) cables as shown. This enables you tocharge the transmitter and both receivers at thesame time.

NOTE : Only use Dogtra-approved Chargersfor your Dogtra e-collar. This will preventany damage that can be incurred fromattempting to use a different charger.

BATTERY CHARGERCharging Cable

120 voltCharger

Wall OutletTwo-dog unit only

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TESTING

1. Turn the collar/receiver on by pressing theON/OFF button on the receiver. Theindicator light will come on for a momentthen blink once every 2 seconds, showingthat the collar is ready to use. (If theindicator light is red, or if there is only 1 barshowing on the battery icon on the LCDtransmitter screen, the unit needs to becharged.)

2. Place the Test light included in the packagecontents on the contact points as shown in

TESTING YOUR

COLLAR

Test Light

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TESTING

the diagram.

3. Turn the transmitter on by pressing the bluebutton on the right side of the transmitter until theLCD screen illuminates. The LCD screen showsthe amount of battery life remaining and the LEDblinks once every 2 seconds.

4. Watch the test light as you push the Nick buttonon the transmitter. It should light for just amoment.

5. Watch the test light as you push the Constantbutton on the transmitter. It should light for aslong as the button is pressed. However, as a safetyfeature, the collar/receiver will automatically shutoff stimulation if the constant button is depressedfor 12 seconds or longer.

6. Turn the Rheostat Intensity Dial on the transmitterclockwise and then counterclockwise. The testlight should glow brighter with higher levels ofstimulation and dimmer with lower levels. Whenyou change the intensity dial, the number on theLCD screen will change as well.

7. Pressing the Pager button on the front of thetransmitter causes the collar to vibrate for up to 12seconds. The collar will reactivate when you pushthe button again.

NOTE : The test light may not luminate if theintensity level is set below level ten.

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The collar should be fitted so that theSurgical Stainless Steel contact points pressfirmly against the dog’s skin. You should beable to fit a finger in between the contact pointand your dog’s skin.

A loose fit can allow the collar to movearound on the dog’s neck. When this happens,the contact points may rub the skin and causeirritation. If the collar is too loose, electricalcontact will be inconsistent and yourcorrections will be inconsistent also.

Dogtra uses Surgical Stainless Steel contact

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points and Anti-microbial plastic to protect thedog’s skin.

ATTENTION!Avoid having the dog wear the collar for

more than 8 hours out of every 24-hour period.Leaving the points on the same spot forextended periods of time can cause skinirritation. If the dog is to wear the e-collar forlong periods, occasionally reposition the collarso that the contact points are moved to adifferent spot on the dog’s neck.

INTENSITY SELECTIONThe

has a Rheostat Intensity Dial on the top of thetransmitter. (0 is the lowest and 127 is thehighest). Remember that you will need to adjustthe setting (upward or downward) depending onyour dog’s temperament and threshold forstimulation. Also, as the dog’s attitude changes,especially during times of increased excitementor distraction, you might need to adjust theintensity level.

NOTE : The stimulation intensity can beadjusted even while the stimulation is inuse.

uses Ni-MH(Nickel-Metal-Hydride) batteries.

1. Charge the unit before using the unit for thefirst time.

2. Do not charge the batteries near anyflammable substances.

3. Fully charge the batteries if the unit is to bestored without use for a period of 3 months ormore.

Recharge the unit if: The indicator light on the collar is emitting ared color.


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Battery Charging Procedure

1. Attach the charging cables to both thetransmitter and receiver(s), as shown onpage25.

2. Plug the charger into a 120-volt wall outletor, if using the accessory field charger, pluginto a cigarette lighter. (Use a 230-voltEuropean charger for Europe.) Whenproperly plugged in, all indicator lightsshould glow red. The receiver automatically turns off whenyou insert the charging cable into the battery-charging receptacle on the receiver.

3. After charging, cover the battery chargingreceptacles with the rubber plugs on thetransmitter and receiver.

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If the 3 bar indicator on the transmitter LCDshows just 1 bar. The indicator light on the transmitter orreceiver will not come on.The indicator light on the transmitter orreceiver comes on momentarily, but will notstay on when the “Constant” button is pushed.

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4. The battery is fully charged with a 14-hourcharge. The lights will stay red during thecharging process. They DO NOT turn greenwhen fully charged. Charging the batteries formore than 14 hours at one time will not extendbattery life.

Reception

The collar has a range of 1/2-mile. Depending on theway you use your transmitter, the transmitterrange may vary.

Hold the transmitter away from your bodyand avoid touching the antenna, to get thegreatest range.

For maximum signal strength, keep your unitproperly charged.

Maximum Range

Typical Range

Minimum Range

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RECEPTION


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To attach the metal belt clip to your transmitter,follow the steps below.

The final result should look like step 2.

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RECEPTION / ACCESSORIES

The following items may be purchasedseparately by calling our customer service at(888) 811-9111. You may also browse theselection at www.dogtra.com.

European ChargerDesigned for use with 230V AC electrical

outlets in Europe.

Field Auto Charger Designed for use with the 12-volt cigarette

lighter in your car.

ACCESSORIES BASIC MAINTENANCE

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BASIC MAINTENANCE

Be sure that the rubber charging plugs arealways secured when the collar is in use. If yourplugs break or are ripped, please contactCustomer Service at [email protected] or(888) 811-9111 to obtain replacements.

After each session, carefully inspect yourunit for any missing parts, or casing damage.Broken casings on either the receiver ortransmitter may affect the waterproof guaranteeof the unit. The transmitter antenna should besecured and tight for optimum performance.Rinse the unit after each session and clean offany dirt or debris.

Storage MaintenanceYour unit should be fully charged for 14

hours before extended storage. During storage,the unit should be charged every 3 months for14 hours, and once before the first use.

When traveling, try to store your units inroom or slightly warmer temperatures, do nottransport the unit exposed in extreme climates.

Troubleshooting:If you suspect your unit is malfunctioning

please refer to the “Troubleshooting Guide”before you send your unit in for service.

If you have any questions or concerns, youmay direct your inquiries to [email protected] orcall (888) 811-9111.

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TROUBLESHOOTING GUIDE

1. My dog is not reacting to the collar.- Make sure the receiver is turned on. Place

the two red dots together to activate thereceiver. Push the blue button on thetransmitter until it illuminates to activate thetransmitter.

- Be sure the collar strap is tight enough soboth contact points are touching the dog’sskin.

- The contact points may be too short for thedog. To place an order for longer contactsappropriate for your dog, please call(888) 811-9111. If you are already using the longest contactpoint available, you might need to trimdown the hair on the dog’s neck so bothcontact points are touching the dog’s skin.

- The intensity level may be too low for yourdog. Keep increasing the stimulation untilthe dog responds usually by neckmovement, head shaking, looking over hisshoulder, etc. (response may be very subtleso pay attention.)


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2. The test light comes on, but I do not feelany stimulation.- Your tolerance may be higher than your

dogs, or your skin very thick, so you mayneed to try the unit on your fingertips wheresensitivity is higher. Be sure both contactpoints are touching your fingertips.

- The battery may be low, check the LEDlight for battery life.

- If you have a full charge, and you have doneall of the above, your unit may need to beserviced. Please contact Customer Serviceat [email protected] or (888) 811-9111.

3. The transmitter has no range, or stimulationis less when the dog is farther away.- The antenna(s) may be damaged. To order

parts please contact Customer Service at(888) 811-9111.

- The range indicated on the unit’s box is forflat terrain. Heavy brush, trees, hills ormoisture will affect the range of your unit.For best range, hold the transmittervertically above your head. Try also movingto higher ground.

- Any electrical conductors will affect therange, such as cars, chain-link dog runs,metal buildings, radio towers. For bestresults, operate away from these structures.

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4. My collars are not holding a charge.- The batteries might not be charged properly, or

the charger, splitter and the charging port needsto be looked at. If you suspect yourcharger/splitter is not functioning properly pleasecontact Customer Service at [email protected] or(888) 811-9111. You can send in your chargingunits in to have us inspect them.

- The charging pin may be damaged. Inside thecharging port, there is a metal pin that should bestanding straight up and stiff. If the pin iswobbling, broken or missing, you will need tosend the unit in to the Repair’s Dept. Thecharging port must be clean prior to charging,clean the dirt out with a cotton swab and somerubbing alcohol. If the dog is in salt-water, besure to rinse the receiver and charging port withclean water.

- For Dogtra units over two years old frompurchase date, batteries may be replaced whenhaving battery problems. You can replace themyourself by ordering parts from Dogtra.Damages incurred to the unit due to improperinstallation are not covered under any warranty.This is the only time customers should open theunit, any other unauthorized servicing ortampering of the unit voids your limited lifetimewarranty. If after batteries are replaced, and youstill are having problems with the unit, Dogtrastrongly recommends sending the unit in forinspection.

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WARRANTY AND REPAIR INFORMATION

LIMITED LIFETIME WARRANTY(Applicable for units purchased after December

31, 2005 that are registered within 30 days oforiginal purchase).

To quality for the Limited Lifetime Warranty: Product registration must be completed onlineat www.dogtra.com or via telephone at(888) 811-9111. For international customers,please call us at (310) 543-0101.

Dogtra’s Limited Lifetime Warrantyprovides:- 1-year warranty for batteries. - 1-year warranty for the Yapper Stopper No-

Bark collars. - 2-year warranty for parts and labor awarded

to the original retail purchaser of the e-collars.

Dogtra’s Limited Lifetime Warranty does notprovide its warranty if the product is notregistered within 30 days of purchase and/orif the product is resold. The warranty willbecome void and all repairs will be subject toapplicable labor fees. Dogtra does not


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provide replacement on defective units orprovide refunds after 30 days from theoriginal date of purchase.

All parts are covered under the warranty forthe life of the product. After the two-yearwarranty has expired, the labor cost will bedetermined based on the model type, year,and the extent of repair.

The Limited Lifetime Warranty expires five-years from the date a unit is discontinued inproduction by Dogtra Company.

Warranty does not cover:- Misplaced or lost units.

Replacement costs of either thetransmitter or receiver is owner’sresponsibility.

- Water damage of models that are notwaterproof.

Dogtra will warrantee any water damageto the receivers of the 1900NCP seriesand 1800NC series for a period of (5)years from the date of purchase. Repairswill be subject to applicable labor fees.

- Damage done by dog or owner, neglect, orimproper maintenance.

- Warranty will be voided if the unit(s) havebeen altered or had unauthorized service.

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Procedure for Repair Work:

Shipping to Dogtra for warranty work is theowner’s responsibility. The cost for shipping (viaregular ground service) back to the customer iscovered by Dogtra Co. within the continentalUnited States. Any expedited shipping servicewill be at the owner’s expense. Dogtra is notresponsible for loss of training time orinconvenience while the unit is in our warehousefor repair work. Dogtra does not provide loanerunits or any form of compensation during therepair period.

A copy of the sales receipt showing purchasedate is required before warranty work is begun.

Write a note briefly explaining the problemand include your name, address, city/state/zipcode, daytime phone number and evening phonenumber. Or you can visit our web site atwww.dogtra.com to fill out a Service RequestForm. If repair costs are not covered underwarranty, we will call you for credit cardinformation once the work has been completed.For any questions concerning your Dogtra

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products call us Toll Free at 1-888-811-9111.Our operating hours are between 8:30am-4:00pmPacific Standard Time.

Send repair units to:

22912 Lockness AvenueTorrance, CA 90501U.S.A.

dog training collars remote controlled - · pdf filetreated by a dog-training specialist....

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