51 english letters

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51 LETTERS FOR IELTS GENERAL TRAINING WRITING TASK 1

suggestion was ridiculous. However, I had a chat with my wife about it and she agreed with you. We decided the best business we eould stmt would be a computer consultancy servic.e, s ince I have worked 'vith computers for a long while and kno'"' many people who require such a service. Yest erday, we vis ited our bank manager to discuss financing.

The bank manager was sympathetic, but said that we hadn't properly planned things out. Therefore, we'd like to ask you for some advice in this area, as you have your own business and have already been through this. We don't expect you to do this for free! My wife and I would be happy to pay you to help us prepare the necessmy documents to convince our bank manager to provide us with a loan.

I hope you can spare the time to help us and look forward to hearing from you.

Best wishes,

Keith and Sarah

193 words

Location 216

q . One of your friends wants to apply for a job involving working with foreign teenagers. Write a letter of recommendation for him/ her.

In your letter you should say: how long you have known your friend something about your fri end's personality and explain why you think your friend

would make a good employee

Dear Sir/ Madam,

I am writing to you to recommend my friend, Ma1tina Novakova, who is applying for a job with your organisation.

I have known l\lla1tina for h vo years. We first met whilst working together at a summer camp in Italy. Last year, we worked together at a language school in Spain. She is ve1y responsible. vVhen doing any activities, she makes sure that eve1ything is as safe as possible. She also has a strong sense of fair play, so she tries her best to ensure that each pmticipant has a chance to take pmt in activities to the best of their ability.

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I think that she would make an excellent employee for your organisation bec.ause she has experience of working with teenagers from many different countries and because she speaks several languages quite well. In addition, she has had first aid training which is always useful when working with young people who are taking pa1t in various physical activities.

If I ca n be of any fmther assistance, please let m e know.

Yours faithfully,

MmyWhite

170 words

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Education

15. You have read about a scholarship offered by a university and wish to apply.

Write a letter to the university and include the following information:

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the scholarship you wish to apply for some details about yourself your academic suitability for the

scholarship and any other relevant information.

Dear Sir or Madam,

I am writing to you regarding the Hunt Scholarship, which is awarded annually to a student of histo1y at your university . . I am cunently in the first year of my B.A. in Hist01y at your university. I would like to apply for this scholarship due to unforeseen financial constraints which may othe1wise force me to abandon my studies.

I am sure you will agree that I have contributed to e>..'tra-cunicular activities at this university. I play on the football team which got to the final of the University Cup this season. I also run Marathons and will represent the university in this event at the f01thcoming University Athletics Meeting.

I have performed well academically, \•lith ve1y good grades so far ( five grade 'A's and one




gr<lde 'B'). I Cldmit th<lt it will be h<lrd to m<lint<lin th<lt sttlndtlrd ne:ll.'t year, but I <lm confident in my Clbility to deal with the worklo<ld. As you can see from the enclosed reports, my tutors share my confidence.

I am sure you will give my applic<ltion due consider<ltion. I look fonnrd to hearing from you in the nem· future.

Yours ftlithfully,

Andrew Scott

187words

16. You wish to study at a foreign university. Write a letter to the university.

In your letter you should ask about: the <lccommodation and fees possible scholarships and the qualifications required for

acceptance.

De<lr Sir/ Madam,

I <lm " Chinese citizen who wishes to study

Local1on 253

for a Ivl<lster' s degree in Intern<ltion<l l Law (course code MILoo2) at your university. I would by grateful if you would provide me with some information at your earliest convenience.

First, I need to ensure that my current qutl lifications <l re acceptable for study on this course. I <l lre<ldy have" Bachelor's degree in L<lw from a Chinese university tlnd l<lst ye<lr I <lchieved " btlnd of 7.5 in the IELTS test

Second, could you tell me the cost of the tuition fees? I would also like to know whether there <lre <lny scholarships open to me. If there <lre, would you mind sending me the details as soon ClS possible?

L<lstly, I would like to ask about accommodation options. If possible, I would prefer to live on campus in a single room. If such rooms are available, would you send me prices so that I can see if they are within my budget?

I look forward to receiving your reply.

Yours faithfully,

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prices so that I can see if they are within my budget?

I look fonvard to receiving your reply.

Yours faithfully,

Wang Tao

168 words

17. You are interested in studying on a shoJi course at a college in an English speaking countJy. vVrite a letter to the college.

In your letter you should say: which course you are interested in and why describe your educational background and

work experience and say why you would like to study at that

college.

Dear Sir/ Madam.

A friend of mine recently recommended your college's shoJi course on Hedge Fund Management. I looked online at your website and I think that your college would be a good place for me to study since it is near to

Location 271

Heathrow AirpOii and because I have another friend living nearby, in Woking, from where I can easily commute to the college each day for

classes.

I am currently working for a hedge fund managem ent company, but in a veJy junior role. However, I have aspirations to develop my career with this company and I therefore believe that this course would be beneficial.

I have a degree in Financial Management from Hamburg University. I graduated three years ago and initially worked in the Finance DepaJiment of Siemens in Hamburg, before moving to my current job at Lib or Financial last September.

I am attaching a more detailed resume with this letter and look f01ward to hearing from you in the near future.

Yours faithfully,

Michael Brun

160 words




18. You have a friend who lives in a city abroad. You have decided that you would like to apply to do a course at one of the colleges in that city. Write to your friend explaining what you would like to do.

In your letter:

tell him/ her of your plans tell him/ her what type of work or studies

you have been doing recently and ask for help in contacting a college.

Dear Pavel,

I hope you are well and that your studies are going okay. I have been busy with my

International Relations course here in Oxford. We've been looking at Russian foreign policy quite eJ~.'tensively. It's ce1tainly a topic that requires a great deal of thought.

Last time we met , I mentioned that I was thinking of taking a summer course at Moscow University. Well, I've decided to go ahead with that plan. I'm thinking about doing a course

related to International Law, but I would appreciate your advice first. If you know anything about that course or any other that you think might be of interest to me, could you

Location 290

send me a few details? Fmthermore, if you know anyone at the university who could help me with applying for a course, that would be great. There is apparently a lot of competition to get places on such courses.

If all goes well, I'll see you over the

summer!

Best wishes,

David

158 words

19. You have a full-time job and are also taking an evening course several hours a week. You feel that you cannot continue taking the course. ·w rite a letter to the course tutor.

In your letter you should:

describe the situation explain why you cannot continue the

course say what you intend to do

Dear Mr Jones,

I am a student from your Elementa1y




Obviously, these two problems are making it almost impossible to study. At the moment, I am forced to work in the library which is not always convenient. Besides, the rent agreement for college accommodation clearly states that students must refrain from making too much noise and not have visitors late in the evenings.

If it is not possible to move my room-mate out, then I would like to request similar accommodation to that at Link Hall. I don't mind sharing, but if a single room is available, I would prefer that.

I look forward to your reply.

Yours sincerely,

Lisa Vlillis

209 words

6. You will move to a new city for work. You know some people who live there. Write a letter to one of your fri ends. In your letter:

ask them for help finding accommodation tell them where you ,.v·ould like to live

Loca11on 98

tell them the type of place you are looking for

Dear J enny,

Thanks for your last letter - great to hear from you, as a lways ~ I'm so glad to hear that your relationship with Steve is back on track!

So, as you know, I'm moving to New York at the end of July. I'd like to ask for a little help fi nding some accommodation. I don't want to impose on you or Jack or Sally - even for a night. Of course, I'd like to find a place in the same area as you guys, and it's easy to get from there to the downtown where I' ll be working.

I'm looking for something small - a one bedroom place will be big enough. I don't have too much stuff to bring with me and, besides, we all know how expensive accommodation is in New York. I don't mind which floor it's on or even if it faces onto the street - I s leep like a log! If you know of anything that's available or if you could put me in touch ·with an agency, that would be fantastic.

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Table of Contents

Intl·oduction

Acconunodation

vVork

Education

Shopping

Celebrations

Holidavs

Transport

Insurance and Banks

General Social Situations

Bonus Lettet·!

About the Author

Introduction

Location 12

Accomn10dation

1. You have been offered a place at a university and wish to find suitable accommodation. ·w rite a letter to the accommodation officer including the following

information : the type of accommodation you ,.vish to

find some details about yourself any special requirements you may have and any other relevant information.

Dear Sir or Madam,

I recently received confirmation that I have gained a place on the 1\II.Sc. Microbiology course at your univers ity, sta1ting this September, and am writing to you with regard to arranging for accommodation. My student registration

number is 123456.

I understand that you offer

accommodation both on and off campus, the latter costing between £15 and £30 per week. I would prefer to live off campus in a house with

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If it is possible for me to vis it, I may need to use a photocopier or scanner. Do you have one available at the libra1y for researchers to

use?

I look fon vard to your reply and hope to have the oppmtunity to meet you when I am at the libra1y .

Yours faithfully,

Sam Li

169 words

2 1. You are a teacher at a seconda1y school (high school). You have been asked to arrange a visit to a local museum or tourist attraetion for some of your students. ·w rite a letter to the manager of the museum or tourist attraction.

In your letter you should: say who you are and which school you

teach at say why the school would like the students

to vis it the museum/ attraction ask about educational facilities or

information that the museum/ attraction can provide.

Location 329

Dear Sir/ Madam,

I am the Head of Histmy at Wiggleswmth Seconda1y School and I have been asked to arrange a visit to your museum -The Midsomer County Museum of Histmy - for a group of about 2 0 students, accompanied by

t\.Yo members of staff.

We believe that viewing the exhibits at your museum would benefit the students immensely. The fact that your museum focuses on local histmy should help the students to realise that histmy is not an abstract subject about things that have no int1uence on their lives.

If you could provide me with some more detailed information about the exhibits you currently have and intend to have in October. If you could let me know whether guided tours are available for school groups, I would be ve1y grateful. We have not yet decided on an exact

date, but we are looking at the end of October. I hope this is acceptable.

Yours faithfully,




Emily Smith

152 words

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Shopping

22. You have just rented an unfurnished flat and a fri end has told you about a shop that has cheap second-hand furniture. Write to the shop owner. In your letter:

describe what you need ask whether they have these items and ask what they cost.

Dear Sir/ Madam,

I have recently moved into an unfurnished flat in King Street and a fri end suggested that your shop might have some suitable second-hand furniture for sale. I passed by your

shop earlier today, but it was closed, so I thought I'd write to you.

Basically, I need the following items. First

I'm looking for a coffee table about 4 feet by

Location 34 7

t\.Yo feet. I also need a sofa for 2-3 people and an armchair. They do not need to match.

Fmthennore, I'd like a wardrobe about three feet wide. If it has some e21.tra shelves in it, that would be a bonus. Finally, I will also require a

desk. This should be about the same size as the coffee table. I'm not pmticular about the

colours of these items, but dark colours are preferable.

If you have any or all of these items in stock, please let me know and also give me an indication of the price for each item. Feel free to telephone if that is more convenient.

Yours faithfully,

Jessica Miller

170 words

23. You would like to buy some electrical goods at a shop in a nearby town. ·w rite a letter to the shop owner.

In your letter ask: if they have the things you want or if they

can order them what the prices are




and how long they can keep the goods for you.

Dear Sir/ Madam,

I saw an adve1tisement for your shop and

would like to ask about a few items.

The first item I am interested in is a refrigerator (SuperCool X). The second is a DVD player. At the moment, I cannot choose

between the Digi 2 0 2 0 and the Xsooo models, so I would like to enquire about both. I am also

interested in the Gourmet Mix 2 .0 food mixer with the additional attachments pack.

For each of these items, could you tell me whether you have them in stock? If you need to order them, how long would it be before they arrive? Naturally, I would also like to know the price for each item. This would be especially helpful for choosing between the two DVD players.

As I live in Alcester, I can easily drive to your shop to collect the items. However, I am going away on business in a few days. Would it be possible to hold the goods for me and for

Location 367

how long?

Thank you in advance and I look f01ward to your reply.

Yours faithfully,

Robe1t Brown

177 words

24. You had problems with your computer. You took the computer to be repaired, but after being repaired, the computer doesn't work well. Write a letter to the manger of the computer shop.

In your letter you should say: what happened at the shop why you are not satisfied with the service and what you want the manager to do.

Dear Sir/ Madam,

On Saturday 13 th October, I took my laptop computer to be repaired at one of your branches (12 High Street, Nevvt own). The computer was having problems with freezing during eve1y day use. One of the shop assistants

>




h vo or three other students, each student having his/ her own room, ideally within a 30-minute walk of the university. I have budgeted for rent of £20 per week. If possible, I

would like to remain in the same accommodation for the entire duration of my course, i.e. two academic years.

I do not have any special requirements, but would prefer to share the accommodation with students my age (I am 25) who are actively interested in spmt . I myself am a keen rugby player. I do not mind whether the other

students are on a s imilar course to me or not.

I would be grateful if you could send me details of n vo or three choices at your earliest

. convenience.

Yours faithfully,

Andrew Scott

2. You have recently moved to a different house. Write a letter to an English-speaking

friend.

Location 37

In your letter: explain why you have moved

describe the new house invite your friend to come and visit

Dear John, I'm writing to let you know that I and my

family have moved to a new house. The previous one was too small for us now that we have another child. The new one has three bedrooms and a larger garden for us to relax in. The attic has also been conve1ted for use as storage space, which my wife is ve1y happy

about because it means there is somewhere convenient to put my collection of books. Downstairs, there is a large living room and the kitchen and dining room are combined into

one. Now, I have to spend some time on

redecorating, but I should be able to finish that in about a month. ·w hy don't you come to visit us during the summer, when I have finished? The area is ve1y nice and as we are on the outski1ts of town it is easy to get to the countly . I'm sure you would enjoy yourself. We all look forward to seeing you soon.

Best wishes, David




French class, which is held on Tuesday and Thursday evenings at the adult education centre. I am really enjoying the course, but unf01tunately will be unable to finish it since I have to complete a project at work This project is ve1y imp01tant to the company as it involves a major expansion of our activities. My boss has told me that the project must be finished by the end of this month and so I will have to put in some e:h.'tra work in the evenings and at the

weekends.

I have checked with the adult education centre and they tell me that you will be beginning a new course in six weeks time. I have already signed up for this course and look f01ward to your lessons. I hope you don't mind too much that I have had to do this and I would like to thank you for all your help.

Yours sincerely,

David Robe1ts

167words

20. You are going to travel to London for about one week and spend two days visiting the

Location 309

London Libra1y. You are studying for a project and ,.vant to do some background studies.

Write a letter to the head of the libra1y . In your letter

explain what your project is about, say what studies you want to do at the

libra1y say what facilities you need to use.

Dear Sir/ Madam,

I am a student from Shanghai University currently researching diplomatic relations behveen China and Britain in the 19th centmy. I understand that you have several documents relating to this at your libra1y and I would be grateful for the opp01tunity to study them. The documents I am pa1ticularly interested in are those relating to the visit of Lord Smith to the Imperial Palace in the 1820s.

I am planning to visit London for one week at the end of Februa1y and would like to spend two days studying the documents if possible. I have not made any finn plans yet , so am flexible as to which days I could be at the libra1y.




I am planning to visit London for one week at the end of Februa1y and would like to spend two days studying the documents if possible. I have not made any firm plans yet, so am fl exible as to which days I could be at the libra ry.

If it is possible for me to visit, I may need to use a photocopier or scanner. Do you have one available at the libra1y for researchers to use?

I look fo1ward to your reply and h ope to have the oppo1tunity to meet you when I am at the libra1y.

Yours faithfully,

Sam Li

169 words

2 1. You are a t eacher at a secondmy school (high school). You have been asked to arrange a visit to a local museum or tourist attraction for some of your students . ·write a letter to the manager of the museum or tourist attraction.

Local1on 326

In your letter you should: say who you are and which school you

teach at say why the school would like the students

to visit the museum/ attraction ask about educational facilities or

information that the museum/ attraction can provide.

Dear Sir/ Madam,

I am the Head of Hist01y at Wigglesw01th Sec.ondmy School and I have been asked to arrange a vis it to your museum- The Midsomer County Museum of Hist01y - for a group of about 2.0 students, accompanied by n .vo members of staff.

We believe that viewing the exhibits at your museum would benefit the students immensely. The fact that your museum foeuses on local history should help the students to realise that histo1y is not an abstract subject about things that have no influence on their lives.

If you could provide me with some more




detailed information about the exhibits you cunently have and intend to have in October. If you could let me know whether guided tours are available for school groups, I would be ve1y grateful. We ha,·e not yet decided on an exact date, but we are looking at the end of October. I hope this is acceptable.

Yours faithfully,

Emily Smith

152 words

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Shopping

22. You have just rented an unfurnished flat and a friend has told you about a shop that has cheap second-hand fumiture. W1ite to the shop owner. In your letter:

describe what you need ask whether they have these items and ask what they cost.

Dear Sir/ Madam,

Local1on 344

I have recently moved into an unfurnished flat in King Street and a friend suggested that your shop might have some suitable second-hand fumiture for sale. I passed by your shop earlier today, but it was closed, so I thought I'd \Yrite to you.

Basically, I need the following items. First I'm looking for a coffee table about 4 feet by two feet. I also need a sofa for 2-3 people and an armchair. They do not need to match. Fmthennore, I'd like a wardrobe a bout three feet wide. If it has some extra shelves in it , that would be a bonus. Finally, I will also require a desk. This should be about the same size as the coffee table. I'm not pa1ticular about the colours of these items, but dark colours are preferable.

If you have any or all of these items in stock, please let me know and also give me an indication of the price for each item. Feel free to telephone if that is more convenient.

Yours faithfully,




J essica Miller

170 words

23. You would like to buy some electrical goods at a shop in a nearby town. ·write a letter to the shop own er.

In your letter ask: if they have the things you want or if they

can order them what the prices are and how long they can keep the goods for

you.

Dear Sir/ Madam,

I saw an adve1tisement for your shop and would like to ask about a few items.

The first item I am interested in is a refrigerator (SuperCool X). The second is a DVD player. At the moment, I cannot choose between the Digi 2020 and the Xsooo models, so I would like to enquire about both. I am also interested in the Gourmet Mix 2.0 food mixer with the additional attachments pack.

Local1on 363

For each of these items, could you tell me whether you have them in stock? If you need to order them, how long would it be before they arrive? Naturally, I ,..,ould also like to know the price for each item. This ·would be espec:ially helpful for choosing between the two DVD players.

As I live in Alceste r, I can easily drive to your shop to collect the items. However, I am going away on business in a fe,·v days. Would it be possible to hold the goods for me and for how long?

Thank you in advance and I look f01ward to your reply.

Yours faithfully,

Robe1t Brown

177 words

2.4. You had problems with your computer. You took the computer to be repaired, but after being repaired, the computer doesn't work ·well. Write a letter to the manger of the computer




shop. In your letter you should say: what happened at the shop why you are not satisfi ed with the service and what you want the manager to do.

Dear Sir/ Madam,

On Saturday 13th October, I took my laptop computer to be repaired at one of your branches ( 12 High Street, Newtown). The computer was having problems ,.vith freezing during eve1yday use. One of the shop assistants asked a few questions about the problem and told me that the fault could be fixed within a few days. He suggested that I collect my laptop on the following Tuesday, which I did. The

charge was $19.95.

However, when I returned home and switched on the laptop, I soon discovered that the problem had not been solved, as the computer froze once again within a few minutes of being turned on. When I took the laptop back to the branch the following day, I was told that there was nothing that could be done. I asked for a refund which was refused.

Local1on 381

I would be grateful if you could look into this matter for me and arrange for my computer to be repaired or for a refund. I am enclosing a copy of the receipt.

Yours faithfully,

Mike Brown

174 words

25. You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager.

In your letter: describe the problem with the equipment explain what happened when you phoned

the shop say what you would like the manager to do

Dear Sir/ Madam,

On 18th March this year I bought a SuperCook 500 microwave oven from your shop. Hm·vever, when I got home and tried it




out, it did not work. I tried various settings and

consulted the manual for operating

instructions, but without any suceess.

I decided to t elephone yom s hop and was

placed on hold for t en minutes before the call

was t erminated without explanation. I called

again and after a fmther t en minute wait was

connected with a salesman. I am not s m e

whether he understood my problem, but he told

me that he couldn't do anything and s uggested

t hat I buy a new oven!

I do not think t his is an acceptable solution

and would like to ask you to arrange for the

faulty oven to be replaced or provide me with a

refund. I am attaching a photocopy of t he

receipt with this letter. I would also like to

suggest that your staff get some training in

dealing with customer complaints.

Yoms faithfully,

David Green

163 words

Local1on 401

26. You recently bought a laptop

computer. A few days later the laptop stopped

working. ' •Vhen you took it back to the shop,

they refused to deal with the problem.

Write a letter to the eustomer serviee

depmtment at the eompany's head offi ee

including the following information:

the problem with the laptop

what exactly happened when you retu rned

to the s hop

what you \·vould like t he eustomer service

depmtment to do

and any other relevant information.

Dear Sir or Madam,

I recently bought a Komputa 2000 laptop

computer at yom Henley brand1. However,

within a few days, I began to experienee

problems with it. The main problems were that

a few of the programs installed on it ceased to

function and t hat the laptop refused to accept

any discs, even though these dises are aeeepted

by both my desktop computer and my friend 's

Toshiba 2000.

When I returned to the shop to claim a




replacement or a refund under the terms of the wananty provided by your shop, I was informed that I am not entitled to either as the warranty card is im·alid. The reason why the warranty is invalid was not explained to me. When I asked for an explanation, the staff refused to give me one. Whilst the staff were not rude as such, they were rather abrupt.

As a result, I am writing to you in order to so1t the situation out. I believe the warranty card to be complete and valid. I enclose a photocopy for you to check. I would like to arrange for my fa ulty laptop to be exchanged or for my money to be refunded. Please contact me when you have looked into the matter. I may be contacted by telephone on (0237)

657~83.

Yours fa ithfully,

Andrew Scott

220 words

27. You work for a small company and you need some adve1tising materials. Write a letter

Local1on 420

to a company that sells adve1tising materials.

for

In your letter you should say: who you are and which company you work

how you discovered their company what adve1tis ing materials you need.

Dear Mrs. Finch,

I am in charge of adve1tising fo r a small company in Wiggleswo1t h named 'Park Ente1tainments'. We operate three gastropubs in the area. We are current ly looking for a company to provide us with some adve1tising materials to use at our locations. A friend told me about yom company and I thought I would write to you to see if you can provide us with what we need.

First of all, we need some glasses that we can use at our branches. These glasses must have our logo on them. Then, we need some t-shi1ts for our staff and some additional ones that we can give away to clients. Finally, ·we would like to have some napkins for use in our restaurant areas, with our logo.




If you could let me know as soon as possible whether you can get produce these items for us and at what prices, I would be most grateful. Naturally, we anticipate using the same supplier in the future and we have a preference for ordering locally wherever possible.

Yom s sincerely,

Margnret Simpson

173 words

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Celebrations

28. An Australian friend is coming to visit you, and it will be his/ her bi1thday during the ,·isit. Write a letter to your friend.

In your letter: say how you feel about the visit

suggest what you could do on his/ her bi1thdny

nsk what your fri end thinks of yom idea

Local1on 438

Dear Michelle,

I'm so glad you're coming to visit ! I'm really excited and I hope to help make this a fantastic trip for you.

As we discussed, I have planned a few nctivities for us . The Philippines is a great place for scubn diving nnd many of the best spots nre n ear to lovely benches. We can nlso go hiking in a n atme reserve where there should be some oppOitunities to see the local wildlife.

I know t hnt it will be your bi1thdny during yom visit, so I hnve planned something specinl for thnt dny. In the morning, I thought w·e could go shopping at the local market. It's a good plnce to buy souvenirs, especially authentic, locally-made ones. In the afternoon, my mother hns insisted that we have a pa1ty at om home. I will invite a few of the people you tnught when they were in my class in Cairns. Then, in the evening, we can check out one or two of the locnl bars in town.

Does that sound okay to you? If you would rnther do something else or have any other




165 words

3. You and your family are living in rented accommodation in an English-speaking count1y . You are not satisfied ,.vith the condition of some of the furniture. \ tV rite a letter to your landlord. In your letter you

should: introduce yourself explain what is wrong with the furniture and say what action you ,.vouldlike the

landlord to take.

Dear Mr Smith,

My family and I have been living in your property at 12 New Road for almost three years now. vVe are happy here and would like to thank you for all the help you have given us. However, recently we have noticed that the quality of the furniture has deteriorated. In

pa1ticular, the sofa and armchairs are torn and should be repaired or changed.

Under the terms of our lease, this constitutes normal wear and tear and it is the landlord's responsibility to take care of the

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matter financially. vVe would therefore be grateful if you would either arrange to have the sofa and armchairs repaired or replaced. Alternatively, under the terms of the lease, I could buy some new replacement furniture and deduet the cost from the ne21.'t rental payment. Either option is acceptable to us. Please inform me as soon as convenient which of these options you prefer.

Yours sincerely,

Mikal Brun

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4· You are a student at an English language school and are living in private accommodation with other students from the school. You have not had hot water or heating for some time. The landlord's workmen have tried to fix the problem but without success. Write a letter to

the landlord. In your letter: state your reason for writing describe the problems propose a solution




ideas, please let me know.

See you at the airp01t !

Love,

Christina

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29. You have just moved into a new home and are planning to hold a pa1ty. You are worried that the noise may disturb your neighbour. Write a letter to your neighbour.

In your letter you should: introduce yourself describe your plans for the pa1ty and invite your neighbour to come to the

pa1ty.

Dear Mr Black,

It was Yery nice to meet you briefly when my family and I moYed in ne:x"t door to you last week. I am writing to tell you that we ·will be holding a small housewarming pa1ty and we would like to invite you and your fami ly.

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The party will be held on Saturday dmi ng the late afternoon and early evening, sta1ting at around 5 p.m. We do not intend for the party to continue late into the evening as we are concem ed that this might disturb you and other n eighbours . As we are new to the neighbourhood, we ce1tainly would not like to get off on the wrong foot with our neighbours.

We will be having a barbecue in the garden and are expecting about a dozen guests. If you decide to j oin us, it is n ot necessmy to bring anything with you. ·we look f01ward to seeing you on Saturday and sincerely hope that , if you do not , the pmty will not disturb you in any way.

Yours sincerely,

Mikal Brun

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30. You are going to hold a bi1thday pmty for a fri end. Write a letter to the manager of a local restaurant.




In your letter you should: reserve a room for the party explain your requirements and ask for the approximate cost.

You should write at least 150 ·words

Dear Sir/ Madam,

I am arranging to hold a bi1thday pa1ty for a fri end and I have heard that your restaurant has private rooms for hire. If possible, I \·vould like to reserve a room fo r Tuesday, May 12th, from 6 p.m. to 10 p.m.

The room should seat thilty people, but it is not necessmy to have eve1yone seated at a single table. In fact, it would be ideal if we could have five or six tables. As for the food, we would like to have a buffet with both hot and cold dishes. Please not that there will be three or four vegetarians in our group. ·we will also need a bar or a drinks table. Finally, a few bi1thday decorations would be much appreciated. ·we don't need anything fancy just something to liven up the room a little.

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I would be grateful if you eould send me an estimate of the cost (excluding drinks) along with your suggestions for the buffet dishes.

Yours faithfully,

Kate Allen

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31. One of your colleagues is leaving his/ her job. Your man ager h as asked you to a rrange a leaving pa1ty for him/ her. Reply to your manager.

In your letter you should: suggest a suitable day and time for the

pa1ty

recommend a venue/ place describe the food and ente1tainment

options available.

Dear Steve,

I appreciate being asked to arrange Claire·s leaving party. I've really enj oyed working with her since she joined us five years ago. She·n be missed.




I think that the best day would be the day that she actually leaves -the 3 1st of this month. It's a Friday, so I think that everyone - or almost everyone- should be able to make it. Besides, if anyone overdoes it, they can recover over the weekend.

I suggest we have the do at 'The Lamb and Flag'. First of all, it's d ose by and eve1y one is familiar with it, given that we often go there after work for a quick pint. Secondly, they have a small function room upstairs. I've had a chat with the landlord and he's happy to let us use it for a few hours free of charge, since we're regulars.

I also asked the landlord about some snacks and he said that he can lay on plenty of sandwiches and some finger food for a reasonable price. As for a bit of ente1tainment, I had a word with Sheila and Mike, who are in a band. They can s ing a few songs for us and then we j ust have something playing in the background using a laptop and some speakers.

If you have any questions or suggestions,

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let me know.

All the best, Mark

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32. You celebrated your bi1thday with some fri ends last week in a restaurant. It w·as a great success and you and your friends enjoyed the evening ve1y much.

·w rite a letter to the restaurant to thank them.

In your letter: mention the food, service and the

atmosphere suggest any improvements to make things

better and say that you plan to go there again.

Dear Mrs. Hudson,

I'm writing to thank you for the wonderful evening we spent at your restaurant last ·week. We were the group from ABC Electronics ·who were there last Wednesday.




Eve1yone agreed that the food was delicious! The prawn salad for the sta1ter was simple, but tasty and not overpowered by the vinaigrette. We were Yery impressed with the way that you could proYide some of us with small p01tions of 2 or 3 desse1ts together. Several people couldn't choose between the offerings and this meant they could indulge themselves a little. There was a small mix-up as one of om group was a vegetarian and this imp01tant piece of information had been lost somewhere along the line. We were assm ed by yom exeellent and attentive staff that this would not happen next time.

And there will be a ne:ll:t time! ·we are planning another staff pa1ty at the end of ne:ll.'t month and I will eontact you soon about arrangements for that. We hope that the guitarist will be there - she really added to the overall atmosphere.

Thank you once again for a lovely evening!

Yours s incerely,

Lisa Watson

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Holid~ys

33· One of your fri ends plans to go s ightseeing in your countly. You used to live in a place that you think sh e might enj oy visiting. Write a letter to yom fri end.

In yom letter you should: briefly describe the attractions of this place reeommend aeconunodation

and suggest what he/ she should take.

Dear J ohn,

Thank you for yom letter. I am so glad to hear that you have finally deeided to pay a trip to America. As you know, I used to live in Las Vegas. I think you'lllike the casinos there, but be careful not to lose much money! The nightclubs are really vw1th visiting as they often have great shows. I also suggest that you take a trip to Death Valley. Many tom operators offer day trips there.




Accommodation in Las Vegas can be very expensive, but there is a reasonably p1iced hotel on Main Street called the Palace Hotel. It's very near the main casino and nightclub area, so you' ll also save money by walking rather than taking a cab.

As you can imagine, Las Vegas ,, .. ill be very hot during the day and warm even at night, so you only need to take light clothes with you. However, it's wo1th taking a sweat er j ust in case. Take a pair of sunglasses and a hat, pa1ticularly if you decide to go to Death Valley. I'd recommend taking traveller's checks because if they are lost or stolen, you can get them replaced easily. Lots of restaurants and ente1tainment venues also accept them.

I hope you have a wonderful time and let me know if there's anything I can help you with.

Best wishes,

Kate

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34· You recently visited a place that had a strong impact on you.

Write a letter to a fri end about the place. In your letter explain where the place ,,,..as and how you

got there describe what you saw offer to take your friend there

Dear Fatima,

I hope you and your family are well. I have just returned from my visit to Pavia and it was eve1y bit as amazing as I hoped it \·vould be!

As I mentioned in my previous letter, it's in the dese1t about so kilometres from :rvtusc.at. w·e went by mini-van. There are no real roads to take you there, so the ride was quite slow and bumpy. Luckily, the .fX4 was quite sturdy and we didn't have any mechanical problems.

Much of the old town is still covered by sand, but a few of the more impo1tant buildings have been uncovered and it is possible to get a



51 LETTERS FO R IELT S GENERAL TRAINING WRITING TASK 1

good impression of what the place must have been like during its heyday. The town's mosque is pa1ticularly interesting and much of the tiling and artwork remains intact. Since you are student of Islamic a1t, you will love it

There's another trip being planned for ne}.:t weekend, so if you would like to com e along, I can add your name to the list. Please come! It' ll be a lovely weekend and we can catch up on our news.

Love,

Sarah

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35· Your American friends are going to a city you have j ust visited. Write a letter to them about your experiences there and make recommendations.

In your letter:

say 'vhat they should see and do there make recommendations about food and

drink give any other recommendations you feel

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are appropriate.

Dear Jack and Ma1y ,

Thank you for your recent letter. I'm so glad everything is well with you and the family.

It's a real surprise to discover that you are going to Prague, since Joyce and I have j ust

come ba ck from there! We spent a "''eek in the city and really enj oyed ourselves.

I'm sure you' ll pay a visit to the castle, which overlooks the city. It has numerous interesting buildings and several museums. The Charles Bridge is lovely, though it is under renovation at the moment and not quite as beautiful as usual. The views from the bridge a fantastic and there are many a1tists and ente1tainers there.

'"7e can also recommend the Old Tovm

Square, which has several cafes and an open-air market. Howe,·er, we suggest that you buy souvenirs in depmtment stores whenever possible as the prices are much lower for exactly the same things!




There are so many wonderful places to eat at. VJe found Czech cuisine both tasty and filling. If you go a little off the main to mist trails, you will find food at much lower p1ices. Most rest aurants have budget lunch menus.

Of course, the beer is out of this world, so it's probably best to wait until evening for that, though it is ve1y hard to resist one with lunch!

v\Te both hope you have a great t ime there. Be sure to tell us about any special places you find.

Best wishes from us both,

J ohn J ones

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36. You have booked a holiday for a member of your family and yourself. Unf01tunatelr, your family member cannot now go with you. A fri end of yours may be interested in the trip.

Write a letter to him/ her explaining the s ituation

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briefly describing the holiday and inviting him/ her to go with you.

As you know, I planned to go on holiday to New Zealand with my brother this autumn. Unf01tunately, my brother ·will not no\>\' be able to go s ince he has recently been promoted at work and cannot afford to take time off. You said that you have wanted to go to New Zealand for a long time and I was wondering whether you would like to join me on this trip. Let me t 1y to cm1vince you with a brief description of the holiday we booked.

We have booked a flight to Auckland on 3 rd

September, with a return flight on 25th

September. '\t\Te planned to drive from Auckland to some of the more interesting towns in New Zealand and to visit some of the nature reserves along the coast and in the mountain areas of the south island. We have booked accommodation in advance for most nights, but have deliberately left room for fl exibility in our programme in case we find a place that's pa1ticularly nice or interesting.



51 LETTERS FO R IELT S GENERAL TRAINING WRITING TASK 1

I truly hope that you will be able to make this trip with me.

Best wishes,

Kate

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37· A friend has agreed to look after your house <mel pet while you are on holiday.

Write a letter to your friend. In your letter give contact details for when you are away give instructions about how to care for

your pet describe other household duties

Dear Sally,

Thanks for agreeing to look after my house and J essie while I'm on holiday. You can use my usual mobile phone number to contact me if necessary.

I think you' ll find Jessie is an easy dog to care for. She is used to being let out into the

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back garden in the morning. If you have a lie in, she'll jump onto your bed to let you know that she wants to go out~

Like most dogs, she lows to go for a walk. You said that you were looking forward to doing some hiking, so I think you' ll enj oy each other's company. If you take some water for her when you go hiking, she' ll appreciate it.

I'll give her a bath before I leave, so you don't have to wony a bout t hat. There's a box of t reats in one of t he kitchen cupboards. I'll leave them to your discretion! If Jessie feels that she deserves one, she'll sit in the kitchen looking at the cupboard!

There's nothing that needs to be done in the house, apmt from watering the plants. I'll water them before I leave so if you could j ust give them a little e::-..1:ra mid-week, that'd be great.

Thanks again and enjoy your long walks ~

Love,




Maggie

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Tr<'lnsport

38. You recently travelled by train and think that you left some of your possessions on the train. Write a letter to the lost prope1ty office of the main station and include the following information :

the details of your journey a description of the lost items what you would like the office to do and any other relevant information.

Dear Sir or Madam,

On Friday, 13th June of this year, I travelled on the ovemight train (No. 275) from Glasgow

to London, depa1ting from Glasgow at 23A5· When I got off the train in London, I think I may have left my briefcase on the train. I am writing to you to see whether my briefcase happens to have been found and handed in to

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your office. The briefcase itself is not pa1ticularly

distinct ive. It is black, made of leather, and scuffed from years of use. It has a small combination lock under the handle.

There is nothing of pa1ticular value in the suitcase apmt from my passpo1t. The passpo1t

number is W192837 and was issued in Glasgow in September 1998. Aside from the passpo1t, there are only some papers related to my university studies, some items of stationa1y, and two letters .

I will not be returning to London in the foreseeable future. However, one of my housemates lives in London and would be happy to pick the briefc.ase up for me, assuming that it is at your office.

\r\Tould be so kind as to check if my briefcase has been handed in. Please let me know whether it has or has not by calling me on

(0237) 657483.

Yours faithfully,

Andrew Scott




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39· There are plans to make your local airp01t bigger and increase the number of flights. You live near the airpo1t.

Write a letter to your local council. In your letter

say where you live describe the problem say why you do not want the development

to take place

Dear Sir/ Madam,

I have just read in the local new·spaper, 'The Evening Times', that there are plans to expand the local airpo1t here in Winton and to increase the number of flights to and from it. I live on Sandford Road, which is ve1y close to the airpo1t and would like to take this oppo1tunity to express my dismay at these plans.

There are two main problems "''ith the proposed expansion. First, there will be a lot more noise from arriving and depa1ting aircraft .

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Second, there will be a massive surge in the amount of t raffic using the nearby roads. Muc.h of this traffic will consist of heavy goods vehicles that are not suited to the roads here.

The newspaper a1ticle said that one of the aims of developing the airpo1t is to provide employm ent in the locality, but this clearly not required as we already have full employm ent h ere.

I s incerely hope that you will take int o consideration the enormous problems that th is development will cause for local residents and not allow it to take place.

Yours faithfully,

David Robe1ts

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~o. You have j ust come back from a long bus trip. You were unhappy with the service. Write a letter of complaint to the bus company

stating your reason for writing the letter describing why you are unhappy




Dear Mr. Ellis,

I am writing on behalf of all the students at

your prope1ty at 38 New Street.

As you knm·v, we have not had hot water or heating for almost two months. vVe appreciate that you have sent workmen to rectify the situation, but the fact is that they have been unsuccessful, despite spending a lot of time on the problems.

Up to now, the focus has been on repairing the hot water boiler and the heating system. However, both of these are really quite old.

Therefore, we think that the boiler and heating system need to be replaced, rather than relying on repairs that do not work or may only keep them in working order for a limited time.

One of us has a friend who works pmt-time for a plumbing company. His friend and his colleagues have taken a look at the problem and they have provided us with a quote for the necessa1y work The price seems ve1y reasonable and they are sure that they can get the work done by the end of ne21.'t week

Location 75

We hope that you will agree to this solution as we enjoy living here and we think that you want to be as helpful as possible.

Yours sincerely,

Nicolas De Santos

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5. You live in a room in college which you share with another student. However, there are problems with this and you find it difficult to work. ·w rite a letter to the accommodation officer at the college.

In the letter describe the situation explain the problems and why it is diffieult

to work say what kind of accommodation you

would prefer

Dear Mr. Hopkins,

I am currently accommodated at Link Hall (Room 8 B) where I share a room with another student. Although I am ve1y happy with the

accommodation itself, I find that it is becoming




making suggestions for improvement.

Dear Sir/ Madam,

I haYe j ust returned home to London from a trip to Oxford on one of your coach trips. I travelled on the A2oo service, depa1ting from Oxford at 10 a.m. today, Pth April 2007. Unfo1tunately, I have to inform you that the experience was not pleasant and therefore I feel obliged to write to you to complain.

First, there was a lack of legroom between seats. I am not a tall woman, but after an hour of travel I had cramp in both legs. I have travelled on your coaches on the same route before without such difficulty, so I am reasonably sure that this eoach was not one of the usual ones. Perhaps you could ensure that all coaches used by your company have sufficient legroom, even those that you only use on occasiOn.

Secondly, many people ignored the "No Smoking" signs, and the bus was filled with smoke. I did ask the driver to make an announcement, but he said that he didn't want

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to get involved in the issue. I asked a few passengers sitting near to me to stop smoking, but they refused, some rudely. Might I suggest that yom company's driYers strictly enforce the ''No Smoking" rule on your buses.

Yoms faithfully,

K<1te Allen

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41. There have been some problems with public transpo1t in your area recent ly. ·w rite to the manager of the loeal transp01t company.

live

In your letter: describe the problems explain how they affect people where you

suggest some changes.

Dear Sir/ Madam,

I am writing to you with regard to problems with the public transp01t between Colesbury and Wiggleswoith. The main problem is that several bus services have been




cancelled in the past few v.'eeks. This results in people being stranded in one or both tO\vns, often forcing them to use e>."})ensive taxi seiTices. We all understand that buses have mechanical difficulties from time to time, but the frequency of cancellations has been unusually high recently. Perhaps you could look into this matter and assure bus users that there ,.viii be a dramatic improvement in the ve1y near future.

An other issue is t he bus shelter near 'The Apple Tree' public house. The shelter has a leaky roof and there is no seat ing for waiting passengers. The latter is not a problem for me, but there are several elderly people in the village who cannot stand for long periods. I have asked one of our local eouncillors about this and he tells me that a grant for repairing the shelter is available, but you must apply for it. I hope you will do this.

Yours faith fully,

Sid Black

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.p . You missed a flight due to a problem at the airpo1t. ·write a letter to the airline.

In your letter: say when and where the problem happened describe how you missed the flight say what you want the airline to do.

Dear Sir/ Madam,

Last week, on 25th Janumy, I was due to fly with your Clirline on flight number AB123 from Birmingham International Airp01t to Prague Ruzyne.

I Cll'l'ived at the airp01t in good t ime, but the check in staff insisted I open my ehecked in luggage because they claimed it contained forbidden items. It took while to go through eve1ything and it was embanassing to take eve1ything out of my suitcase in front of other passengers . Of course, no forbidden items were found.

Then the gate number printed on my boarding pass did not mateh the gate number on the depmture boCird. When I quer ied this, I




WelS told the geltes shown on the depa1ture boelrd frequently chelnge elnd I should go to the gelte shown on my boelrding eelrd. ·when I got to the gelte, I WelS told the number on the depmture boelrd Wels in felet eorrect. I Wels not the only pelssenger in this situeltion elnd we elll missed the flight as a result.

I held to book another flight at my own expense. Luckily I got a place on a flight that aftemoon. I would like your airline to refund the cost of this flight and I feel that some fmther compensation my be due.


Yom s faithfully,

Cm·l Delvies

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Insurance and Banks

43· You hired a Cell' from a company and

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while you are driving on holiday you had a smelll elccident. You will have to w1ite to the compelny to explain it.

In your letter: Sel)' when elnd where you hired it describe how the accident happened sely whelt action you took after the accident

Deelr Sir/ Madam,

I elm writing to you to give an explanation of how el Cell' I hired from your company came to be damaged and what action I took afteJwelrds. I hired the car in Barcelona on 25th

June elnd the hire agreement reference number is XY"21234·

I WelS driving in the mountains to Andorra with my fmnily. There were patches of fog and the roeld had many sharp tums. Of course, I kept my speed down, but at one pa1ticularly sharp tum I hit the crash barrier at the side of the roeld. A headlight was broken and there was el little dmnelge to the bodywork- bumps and screltches. Nobody in the eelr was injured.

After the accident, I took some




photographs of the damage and of the scene. From them, you can d early see that the fog was paiticularly dense at the time, reducing visibility to a few metres, even with the headlights on. I also recorded the exact location using the GPS in the car.

If you have any fmther questions, feel free to contact me.

Yours faithfully,

Robe1t Brown

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44· On a recent holiday you lost a valuable item. Fo1tunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insuranee eompany. In your letter:

describe the item you lost explain how you lost it t ell t he insurance eompany what you

would like them to do

Dear Sir or Madam,

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I am writing to you with regard to an insmance claim. My insurance policy reference is A.'YZ1234. I took out the policy on 16th October 2011. I was staying at the Smithers Hotel in London on 25th Februa1y of this year \Vhen my laptop computer was stolen from my room (Room 501). I am enclosing a copy of the police rep01t of the incident and a letter from the hotel manager, Mrs. Wilkins, in supp01t of my claim.

The stolen laptop was a Mini Micro X

(black) and originally cost me $399 when I bought it last year. I am enclosing a receipt fo r the purchase. Although the th ief has been caught and prosecuted by the police, the laptop has not been recovered and the police doubt that it will be.

I hope that you will be able to accept my claim under the terms of the policy and ean send me a cheque for the amount claimed.

Yours faithfully, David Class

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45· You have received a bank st atement showing that the bank has deduc.ted some




money from your account. You think that they have made a mistake.

Write a letter to the bank including the following information:

your account details and the possible problem with the statement

what you think may have happened to cause the mistake

w·hat you would like the bank to do and any other relevant information.

Dear Sir or Madam,

This morning, I received my bank statement for the month of December and I believe that it may contain an error. For your reference, my account number 123 456 789 and is held at your branch.

I believe that the error is with regard to the thi1t eenth item on the statement, listed as a cheque paym ent for £49:95 to Black's Ltd. I am afraid I do not remember making any such paym ent. You will also notice that the cheque number (3-+-67-58-49-39) is unlike any of the other cheque numbers on the statement. Given that cheque numbers are in sequential order in

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cheque books, it would seem that there has been a mistake somewhere, and that this cheque has been added to my statement in error.

I would be grateful if you could check this for me and either inform me in ·writing or by telephone of the outcome. My mobile telephone number is 0909 326 753. Obviously, I would like my account to be credited \·vith the sum of £49:95 should it be found that a mistake has been made.

Thank you in advance for dealing with this.

Yours faithfully,

Andrew Scott

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Gene1·al Social Situations

46. Your local newspaper had an adve1tisement asking people to help ·with




environment proj ects in your area. ·w rite a letter to the project manager to offer your help.

In your letter: describe a local enYironmental issue in

your area explain how you can help suggest how the problem could be avoided

in futme.

Dear Mr. Green,

I saw your adve1tisement in yesterday's 'Evening News' asking for people to help with environmental projects. I live in the village of Closebmy and I think that there is one environmental issue in the locality that I could help with.

As you may kno,v, there is a canal that passes just to the west of the village. In recent years, it has become popular for people to holiday on canal boats . The moo1ing facilities at the canal s ide pub 'The Apple Tree· have brought a little e:ll.1:ra money and tourism to the village.

Ho,·vever, there is quite a lot of rubbish in

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the canal and alongside it. I propose that we anange for this rubbish to be removed. I have some dredging equipment that we ean use to get the rubbish out of the canal and it is relatively s imple to pick up the rubbish from the paths along the canal. We eould put up a few s igns asking people not to dump rubbish in the canals and perhaps add a few ·waste bins to the paths. These measures might not totally prevent problems in the future but they should reduce them.


Yours s incerely,

Sid Black

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.. p . For the past year you have been a member of a local club. Now you want to end your membership. Write a letter to the club secreta1y.

In your letter: state what type of membership you have

and how you have paid for this




give details of how you have benefited from the club

explain why you want to leave

Dear Mr. Miller,

It has been my pleasme to be a member of yom tennis club for the past year. The facilities are outstanding and the staff are very efficient and attentive. Being a member has given me the oppo1tunity to meet some extremely interesting people and make some valuable friends. When I first joined the club I could barely play tennis, but now my wife does not find it embarrassing to join me for a game of doubles!

Unfo1tunately, I have to return to my home count1y on urgent business and I am afraid that I will not be able to return to Hawaii for several months, at the ve1y least Therefore, I must, with regret , discontinue my membership. My membership is an annual one and is due to expire in a few weeks anyway. I paid by credit card on an automatic rene·wal basis, so kindly arrange for this to be terminated before it is renewed.

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Let me assure you that, if my company sends me here again in the future, I will immediately renew my membership.

Yoms sincerely,

Hiroshi Yakamoto

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48. You are preparing an outdoors event. Write a letter to your fri end to ask for help with the arrangements.

In your letter include: what the event is why the event will happen how yom friend can help you

Dear Jane,

I hope you and the family are well. When we last spoke, I mentioned that a 'Medieval Festival' had been proposed. The idea behind it is to give people an idea of what medieval life would have been like. Well, the proposal passed and now we are planning the event, so I'm




hoping that you'll be able to help us, given that you studied medieval history.

Several ideas have been put forward. Frank is planning on sho,ving us some blacksmith's skills. Dave wants to have an arche1y range. Ma1t ha is going to t1y to put a band together to

play some medieval music, possibly "'lith some dancing. I know that you are ve1y interested in stained glass windows and have organised dem onstrations of stained glass \·vindow making in the ptlst. Would you like to do that at our event? Severtll people have asked me to get in touch with you about it, so I'm sure it would be popular. A few other people have also asked whether you could check the authenticity of their costumes for the event.

I forgot to mention that the event will be on the last weekend of August - the weekend I told you it would probably be held on. I hope you are still free that weekend.

Hope to hear from you soon:

Love,

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Christine

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-+9· ·w rite a letter to your local newspaper about a great restaurant in your area that you have been to recently.

In your letter say where the restaurant is, say what kind of food you ate there explain what other things impressed you

<1boutthe restaurant.

Dear Sir/ Madam,

I would like to comment on a wonderful new restaurant that has opened on l.Vlain Street - The Cuny House.

Generally speaking, I'm not keen on Indian food, but my son and daughter-in-law convinced me to give it a t1y and I'm so glad they did. We sampled a variety of curries, from mild to the very hot. I paiticularly recommend the konua dishes. vVe had chicken, Jamb and beef and in all cases the meat was tender and the sauces were full of fl avour.




Dear Mr. Ellis,

I am writing on behalf of all the students at

your prope1ty at 38 New Street.

As you knm·v, we have not had hot water or heating for almost two months. vVe appreciate that you have sent workmen to rectify the situation, but the fact is that they have been unsuccessful, despite spending a lot of time on the problems.

Up to now, the focus has been on repairing the hot water boiler and the heating system. However, both of these are really quite old.

Therefore, we think that the boiler and heating system need to be replaced, rather than relying on repairs that do not work or may only keep them in working order for a limited time.

One of us has a friend who works pmt-time for a plumbing company. His friend and his colleagues have taken a look at the problem and they have provided us with a quote for the necessa1y work The price seems ve1y reasonable and they are sure that they can get the work done by the end of ne21.'t week

Location 75

We hope that you will agree to this solution as we enjoy living here and we think that you want to be as helpful as possible.

Yours sincerely,

Nicolas De Santos

2 04 words

5. You live in a room in college which you share with another student. However, there are problems with this and you find it difficult to work. ·w rite a letter to the accommodation officer at the college.

In the letter describe the situation explain the problems and why it is diffieult

to work say what kind of accommodation you

would prefer

Dear Mr. Hopkins,

I am currently accommodated at Link Hall (Room 8 B) where I share a room with another student. Although I am ve1y happy with the

accommodation itself, I find that it is becoming




I was also pleased to see that the range of drinks included beers from India. I enjoyed two cold bottles of Kingfisher, a light, refreshing brew. It was also nice not to have to pay e;...'tra for water, which has become common at many restamants in recent years.

The prices were reasonable, cons idering the qua lity of the food and the generous p01tions. The service was excellent, with the wa it staff being attentive yet unobtrusive.

Yours faithfully,

J ohn J ones

(16-l words)

so. Your locallibraty wants to improve its services and facilities. ·w rite a letter to the libraty .

In your letter you should : explain who you are make your suggestions and explain how this would make the

librmy better.

Local1on 798

Dear Sir/ Madam,

I was ,·ery glad to read in our local newspaper, 'The Evening ·world' yesterday that the library intends to improve its services and facilities and is inviting suggestions from the public. I am a local resident and regular user of the librmy, so I am writing this letter to put fotward my suggestions.

My first suggestion is that the libraty open a little earlier in the m ornings and remain open into the evenings. I realise that this will place an added burden on staff, but there are many members of the community who cannot use the libraty as much as they would like because they work dming the day. Longer opening hours might also help to ease crowding at popular times.

I would also like to suggest that the libraty buy some new copies of classics by writers such as Shakespeare, Dickens and the Bronte s isters. I have heard many young people say that they are interest ed in reading such books aft er seeing the excellent film versions made by the




BBC on television. I really think that this ' vould attract more young people to the library and allow them to appreciate literature more.

Yom s faithfully, Kate Allen

193 words

51. You live in a house opposite a park. Eve1y day a man brings la rge dogs to the park and lets them run free. Write a letter to your local council complaining about the danger.

In your letter say where the park is, say how often this happens give a description of the man and the dogs.

Dear Councillor Smith,

I am writing to you to see if you would be able to deal with a problem at the park across the street from where I live. I live on Ford Street and the park is Green Park.

The problem is that eve1y day, a young man brings two large Dobermans to the park

Local1on 816

and allows them to run free, off the leash. Obviously, this is a potential danger to other people who use the park. .Although I have not seen the dogs cause any injuries, they frequently frighten children there and cause concem to their parents . I haYe contacted the police, but they have not taken action, despite the fact that s igns clearly state that dogs must be kept on leads.

The man appears to be in his late 20s, average height and well built. He usually wears a black leather jacket and blue jeans. His dogs are about a metre high, black and brown and well groomed.

I hope that you will be able to take care of this matter.

Yom s sincerely,

J ohn J ones

(179 words)

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Bonus Letter

52. You recently took an IELTS test and there were some problems that you believe affected your score. '\Nrite a Jetter to the British Council or IDP.

In your letter: explain what happened say if other candidates were affected and explain what you would like the

BC/ IDP to do.

Dear Sir/ Madam,

I took an IELTS test on rst April at the Kashgar test centre. During the test, there were three problems that I believe may have affected my score in three pmts of the test and, therefore, my overall score.

First of all, during the listening test, the recording was too quiet and it appears that the sound was lost completely in some pmts. The invigilation staff tried to rectify this, but they were unsuccessful. Secondly, during the reading test , I discovered that my reading booklet did not contain all the pages. When I

Local1on 836

asked one of the invigilators for a fresh, complete copy, she said that there were no e"1:ra copies available. This means that I could not answer at least s ix of the reading test questions. Finally, during pa1t two of the speaking test, the examiner took away the cue card while I was speaking. I have been told by several people that the examiner must not do this.

I hope that you can look into these m atters. In the first two cases, I was not the only candidate affected. Eve1yone in the room (about 40 or 50 candidates) had the same problem. As for the third problem, I do not know if any other candidates encountered this issue. Therefore, I would like to ask you to provide me with another test as soon as possible, free of charge.

Yours faithfully,

Li Kun (Candidate number X203908)

230 \vords

About the Author




I'm looking for something small - a on e bedroom place will be big enough. I don't have

too much stuff to bring with me and, besides, we all knm·v how expensive accommodation is in New York. I don't mind which floor it's on or even if it faces onto the street - I sleep like a log! If you know of anything that 's available or if you could put me in touch with an agency,

that would be fantastic.

Love,

J essica

172 words

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7· You are working for a company. You need to take some time off work and want to ask your manager about this. ·w rite a letter to your manager.

In your letter: explain why you want to take time off work give details of the amount of time you need suggest how your work could be covered

Location 114

while you are away

Dear Mike,

Yesterday I received an invitation from New Age Management to give a presentation on marketing techniques and I would like to ask you for a day off work to make this

presentation, which is scheduled for ne21.'t Friday. Although my presentation would not

last all day, I think I should be there for the whole day in order to have the opp01tunity to

meet attendees.

I have checked with my team and they are confident that they can cover my work for that day, especially as we are well ahead with the Ace Corporation project. Maggie can deal with my calls and any urgent emails whilst Barry is totally familiar with the ongoing project work.

I am sure you will agree that making a presentation for New Age will raise our profil e and is likely to bring us e21.'tra work, so I hope that you will agree to give me the day off.

Best regards,

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153 words

8. You were going to sta1t a job ne:x"t month, but you will not be able to.

·write a letter to your future employer. In

your letter explain the situation desc.ribe yom problem(s) te ll him/ her when you can sta1t work

Dear Mr. Smith,

Thank you on ce again for offering me the position of Sales Manager at your company after my interview last month. We have already discussed the sta1t date for my employm ent and agreed upon the first of ne:x-t month. However, I would like to ask you if it is possible to postpone this stmt date by a f01tnight The reason is that an uncle of mine has died abroad and it will be necessa1y for me to go and take care of ce1tain legal and financial matters. This duty has fallen to me as I am his closest living relative.

Location 134

I would like to apologise for any trouble or difficulties that this may cause you and I hope that you will be able to keep the job open for me for another t\-vo weeks. I would be ve1y gratefu l if you could let me have your decision at you earliest convenience.

Yom s sincerely,

David Robe1ts

157Words

9· You have decided to leave your current job even though you enjoy it. Write a letter to inform your manager of your deeision.

In yom letter: t ell the man ager your decision and the

reason describe what you have learnt in your

current job ask the manager to write you a reference

letter.

Dear Mrs. Bradbmy,

I am writing to you to tell you that I have decided to apply for a j ob with another

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company - ABC Electronics. This decision follows the announcement by management last month that the Research and Development Depmtment here at XYZ Electronics would be scaled down and most staff moved to other depmtments.

I have really enjoyed working here. I have learnt a lot about research and development strategies and management. My colleagues and bosses have been wonderful to work with and I have truly learnt what great teamwork can achieve.

As Mr. J ohnson pointed out at the meeting where the announcement was made, it is only to be expected that some employees would seek other oppmtunities at different companies.

It has been a pleasure to work with you and I hope that you will be able to provide me with a letter of reference. If you could let me have the letter by the end of this week, that would be lovely, as I have an interview scheduled with ABC Electronics at the weekend.

Yours sincerely,

Location 153

J ack Harding

174 words

10. You recently took a pmt-time job working for a local company. After a few weeks, you realised there were some problems with the job.

Write a letter to the manager of the company. In your letter

explain why you took the job describe the problems that you experienced suggest what could be done about them

Dear Mr. Harris,

I am currently working pa1t-time on the factory t1oor of your company. I really appreciated working for your company, but I feel that I must bring n.vo points to your attention.

Firstly, when I was interviewed and given a job here, I was told that my responsibilities would be purely administrative. In other words, I was told that I would be working in an office

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environment rather than on the fact01y tloor. When I arrived for my first day of work, I was asked to work in the fact01y just for one day to cover for an absent worker. Hm·vever, I have now been there for over a week ·w henever I ask a supervisor about this, they claim not to know what I'm talking about.

The second problem is related to the first, in that fac.t01y workers are required to work

shifts, including a night shift. As I am a student, this will simply be impossible for me. I am

scheduled to work the night shift ne:ll.'t week, but there is simply no way I can do this.

I hope we can rectify the situation as soon as possible.

Yours sincerely,

Ahmed Said

189 words

11. You are looking for a pmt-time job. Write a letter to an employment agency.

In your letter: introduce yourself

Location 1 72

explain what so1t of job you would like and say what experience and skills you

have

Dear Sir/ Madam,

I saw an adve1tisement in 'The Local News' for your employment agency and would like to be considered for suitable pa1t-time work

I am foreign student, from Vietnam, studying Computer Science. As you are probably aware, the current regulations allow me to work for a maximum of 2 0 hours per week I am really looking for a pa1t-time job related to computing, but as those jobs may be scarce, I am also happy to consider such things

as bar / restaurant work, working in a shop or even fact01y work

I have some experience of programming work in Vietnam. I have a solid knowledge of C++ and J ava . I also worked as a shop assistant for a few months before coming to Australia in a shop selling computer accessories. I am attaching fmther details in my resume.

Please note that I can only consider jobs

51 english letters

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