document management 101 slideshare
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Corporate Office: 4320 E. Cotton Center Blvd, Suite 106 | Phoenix, AZ 85040 © 2010 ICM Document Solutions, All Rights Reserved.P. 602.678.1978 • F. 602.678.1985 • T.F. 800.676.4261 • www.icmdocs.com
Document Management 101 – Basics & Benefits
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Corporate Office: 4320 E. Cotton Center Blvd, Suite 106 | Phoenix, AZ 85040 © 2010 ICM Document Solutions, All Rights Reserved.P. 602.678.1978 • F. 602.678.1985 • T.F. 800.676.4261 • www.icmdocs.com
About ICM Document Solutions
22 years delivering document solutions
Document Lifecycle Management
Compliance and Risk Mitigation
800 customers globally
Microsoft® Certified Partner
ISO 9001:2008 Compliant
Corporate Office: 4320 E. Cotton Center Blvd, Suite 106 | Phoenix, AZ 85040 © 2010 ICM Document Solutions, All Rights Reserved.P. 602.678.1978 • F. 602.678.1985 • T.F. 800.676.4261 • www.icmdocs.com
Agenda
• DMS: Document Management • Features• Collaboration• Cost• Compliance and Risk Mitigation• Security and Disaster Recovery• Deployment• Scalability
Corporate Office: 4320 E. Cotton Center Blvd, Suite 106 | Phoenix, AZ 85040 © 2010 ICM Document Solutions, All Rights Reserved.P. 602.678.1978 • F. 602.678.1985 • T.F. 800.676.4261 • www.icmdocs.com
Solution
Corporate Offices
Finance
VendorsCustomers
HumanResources
Connect your organizations using electronic bridges . . .
Corporate Office: 4320 E. Cotton Center Blvd, Suite 106 | Phoenix, AZ 85040 © 2010 ICM Document Solutions, All Rights Reserved.P. 602.678.1978 • F. 602.678.1985 • T.F. 800.676.4261 • www.icmdocs.com
Document Management System
1.W!. Willkhpoierpaiepotri
• Paperless• Process Compliance & Compliance
Process• Reduce overall costs• Enhance collaboration• Streamline organization• Risk mitigation
Corporate Office: 4320 E. Cotton Center Blvd, Suite 106 | Phoenix, AZ 85040 © 2010 ICM Document Solutions, All Rights Reserved.P. 602.678.1978 • F. 602.678.1985 • T.F. 800.676.4261 • www.icmdocs.com
Document Management System
1.W!. Willkhpoierpaiepotri• Types• Function• Features• Benefits• Considerations
Corporate Office: 4320 E. Cotton Center Blvd, Suite 106 | Phoenix, AZ 85040 © 2010 ICM Document Solutions, All Rights Reserved.P. 602.678.1978 • F. 602.678.1985 • T.F. 800.676.4261 • www.icmdocs.com
Adding Documents
• Paper Documents• Electronic Documents
Corporate Office: 4320 E. Cotton Center Blvd, Suite 106 | Phoenix, AZ 85040 © 2010 ICM Document Solutions, All Rights Reserved.P. 602.678.1978 • F. 602.678.1985 • T.F. 800.676.4261 • www.icmdocs.com
Corporate Office: 4320 E. Cotton Center Blvd, Suite 106 | Phoenix, AZ 85040 © 2010 ICM Document Solutions, All Rights Reserved.P. 602.678.1978 • F. 602.678.1985 • T.F. 800.676.4261 • www.icmdocs.com
Search and View
Search ability• Ease of use
Corporate Office: 4320 E. Cotton Center Blvd, Suite 106 | Phoenix, AZ 85040 © 2010 ICM Document Solutions, All Rights Reserved.P. 602.678.1978 • F. 602.678.1985 • T.F. 800.676.4261 • www.icmdocs.com
Electronic Collaboration
Have you ever –
• Edited the wrong version of a document?
• Wiped out someone else's changes?
• Opened and saved the wrong file?
Corporate Office: 4320 E. Cotton Center Blvd, Suite 106 | Phoenix, AZ 85040 © 2010 ICM Document Solutions, All Rights Reserved.P. 602.678.1978 • F. 602.678.1985 • T.F. 800.676.4261 • www.icmdocs.com
Cost of Manual Document Management
PeopleCost of filingLost filesEquipmentFootprintCustomer Service/SatisfactionInternal collaborationTotal costs
PeopleCost of filingLost filesEquipmentSpace/FootprintCustomer Service/SatisfactionInternal collaborationIntellectual Property
Finance
Engineering
Cust Svc
S/R
CEO/President
HR
Q/A
Sales
Marketing
IT
ProductionCosts
Profi
t
Proc
esse
s
Corporate Office: 4320 E. Cotton Center Blvd, Suite 106 | Phoenix, AZ 85040 © 2010 ICM Document Solutions, All Rights Reserved.P. 602.678.1978 • F. 602.678.1985 • T.F. 800.676.4261 • www.icmdocs.com
Compliance: Documents are Compliance
• FAA• HIPAA• SAS 70• SOX• OSHA• Customs• DoD• ISO 27000
• State• IRS• ITAR• EEOC• FDA• FBI• ISO
“If you think compliance is expensive, try noncompliance.”
Former Deputy US Attorney General Paul McNulty
Corporate Office: 4320 E. Cotton Center Blvd, Suite 106 | Phoenix, AZ 85040 © 2010 ICM Document Solutions, All Rights Reserved.P. 602.678.1978 • F. 602.678.1985 • T.F. 800.676.4261 • www.icmdocs.com
Risk Mitigation: Why we have Processes
Fraud Penalties Shareholder value Prison
think Enron, WorldCom
Corporate Office: 4320 E. Cotton Center Blvd, Suite 106 | Phoenix, AZ 85040 © 2010 ICM Document Solutions, All Rights Reserved.P. 602.678.1978 • F. 602.678.1985 • T.F. 800.676.4261 • www.icmdocs.com
Security: A Necessity for DMS
Intellectual PropertyPersonnel RecordsRoles & PermissionsAudit trailRetention policiesSecurity Certifications
Corporate Office: 4320 E. Cotton Center Blvd, Suite 106 | Phoenix, AZ 85040 © 2010 ICM Document Solutions, All Rights Reserved.P. 602.678.1978 • F. 602.678.1985 • T.F. 800.676.4261 • www.icmdocs.com
Deployment: Enterprise, Dept., Hosted
DeploymentSaaSIn-house serversTechnical resources
Corporate Office: 4320 E. Cotton Center Blvd, Suite 106 | Phoenix, AZ 85040 © 2010 ICM Document Solutions, All Rights Reserved.P. 602.678.1978 • F. 602.678.1985 • T.F. 800.676.4261 • www.icmdocs.com
Scalability
Scalability• New Departments• New Locations• New Users• Integration points
Corporate Office: 4320 E. Cotton Center Blvd, Suite 106 | Phoenix, AZ 85040 © 2010 ICM Document Solutions, All Rights Reserved.P. 602.678.1978 • F. 602.678.1985 • T.F. 800.676.4261 • www.icmdocs.com
Real ROI
• Time• Value• Results
Corporate Office: 4320 E. Cotton Center Blvd, Suite 106 | Phoenix, AZ 85040 © 2010 ICM Document Solutions, All Rights Reserved.P. 602.678.1978 • F. 602.678.1985 • T.F. 800.676.4261 • www.icmdocs.com
Solution
Corporate Offices
Finance
VendorsCustomers
HumanResources
Connect your organizations using electronic bridges . . .
Corporate Office: 4320 E. Cotton Center Blvd, Suite 106 | Phoenix, AZ 85040 © 2010 ICM Document Solutions, All Rights Reserved.P. 602.678.1978 • F. 602.678.1985 • T.F. 800.676.4261 • www.icmdocs.com
Summary
• DMS needs to meet your Department and Organizational needs.
• Compliance to processes and risk management are factors
• Customize to each Department needs and users, compliance drives this.
• Features are for users to have collaboration, easier, reduce costs and
• DMS can be a big ROI
Corporate Office: 4320 E. Cotton Center Blvd, Suite 106 | Phoenix, AZ 85040 © 2010 ICM Document Solutions, All Rights Reserved.P. 602.678.1978 • F. 602.678.1985 • T.F. 800.676.4261 • www.icmdocs.com
For More Information
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