do healthy employees=happy employees=productive employees?

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Do Healthy Employees=Happy Employees=Productive Employees? Moderator: Lynnette McIntire, Teaching Fellow, The Boston College Center for Corporate Citizenship Tom Spring, Director of Wellness and Community Relations, Health Alliance Plan of Michigan Carrie Wolter, Senior Vice President, Community Affairs Program Manager, Wells Fargo Courtney Finnigan, Manager, Global Internal Communications, New Balance Athletics, Inc. Gina West, Manager, Community Investment & Engagement, Fannie Mae

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Page 1: Do Healthy Employees=Happy Employees=Productive Employees?

Do Healthy Employees=Happy Employees=Productive Employees?

Moderator: Lynnette McIntire, Teaching Fellow, The Boston College Center for Corporate Citizenship

Tom Spring, Director of Wellness and Community Relations, Health Alliance Plan of Michigan

Carrie Wolter, Senior Vice President, Community Affairs Program Manager, Wells Fargo

Courtney Finnigan, Manager, Global Internal Communications, New Balance Athletics, Inc.

Gina West, Manager, Community Investment & Engagement, Fannie Mae

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Wellness Programs Abound, but there is controversy

• Among working-age adults with work-provided insurance, 48 percent say their employer offers some type of wellness program

• 27 percent of those say their employer offers a partici- patory program, 2 percent who say their employer offers an outcome-based program, and 16 percent who say they offer both types of programs.2

Page 3: Do Healthy Employees=Happy Employees=Productive Employees?

What is HAP?Health Alliance Plan of Michigan

• Community-based, non-profit Michigan regional health plan offering HMO, PPO, Medicare and Medicaid plans to southeastern and mid-Michigan

– Commercial fully insured and self-funded, exchange plan tiers• Business unit of Henry Ford Health System with integrated care and

coverage delivery networks• Strong commitment to community engagement and stewardship focused on

health and wellbeing

HAP’s Corporate Mission: Enhancing the health and well-being of the lives we touch

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MissionDesign and deliver market-leading health and well-being programs to influence healthy behaviors at work, at home and in the community

VisionEducate and empower people to engage in healthy behaviors to reduce unnecessary health care burden, improve productivity and performance, and cultivate healthier communities

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Page 5: Do Healthy Employees=Happy Employees=Productive Employees?

Comprehensive Wellness StrategyHAP wellness resources are available across the continuum of our membership, insured groups, and communities served

Community Health

Promotion

Worksite Wellness

Community Outreach & Stewardship

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2015 Disaster Preparedness Webinar Series The correlation | preparedness & emotional healthCarrie WolterCommunity Affairs Program ManagerWells Fargo Government & Community Relations

2016 Boston College International Corporate Citizenship ConferenceBreakout Session: Do Healthy Employees = Happy Employees = Productive Employees?Monday, March 21; 10:30 – 11:45 a.m.

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Brief Background | What Wells Fargo worked with the American Red Cross to co-develop a disaster

preparedness education quarter webinar series in 2015. Webinars held each quarter for all Wells Fargo managers across the U.S.

(~39,000 invitation list) Managers were encouraged to share webinar replay with their teams. Separate webinars were held for managers inside and outside the U.S. This was a first-of-its kind webinar series for American Red Cross that

provided the opportunity to repurpose and make available for other companies.

Webinars highlighted key internal resources that support emotional well-being of team members including:o WE Care Fundo Employee Assistance Counseling (EAC) team

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Brief Background | What The We Care Fund provides grants to team members

who face a financial hardship after a disaster situation or other event deemed beyond their control.

Examples of assistance include:o Basic living expenseso Home repairs as a result of a disastero Disaster-related evacuation expenses

Since 2003, more than $5.6M has been granted to team members

Employee Assistance Counseling (EAC) EAC offers a comprehensive menu of free services, 24 hours a

day, 7 days a week for team members and their household family members.

Confidential individual consultations and referrals are provided to assist with personal or work-related problems including:o Personal, relationship, and family difficultieso Depression, anxiety or other emotional concernso And much more

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Brief Background |Why Alignment with our Company Culture

o Ties to our Vision and Values: We want to be an employer of choice, a company that really cares about people, where teamwork is valued and rewarded, where how the work gets done is just as important as getting the work done

o Ties to our Human Rights Statement: We respect the human rights of our team members. We strive to foster safe, inclusive and respectful workplaces, including building and maintaining sustainable work environments where discrimination and harassment are not tolerated.

Risk Mitigation | Business and Reputation Improve well-being of our Team Members

o Disasters typically bring about significant stress, especially for children. The more prepared our team members and their family members are, the better they will be likely to handle stress during a disaster.

o Knowing our team members are better prepared will help them stay calm and clear-headed in the face of a disaster in order to make safe decisions for themselves and their loved ones.

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Brief Background | WhenQuarter Date Topic of Focus

1 January 28 Tornadoes & Floods2 April 29 Hurricanes & Extreme Heat3 July 29 Wildfires & Home Fires4 October 28 Earthquakes & Severe Winter Weather

Quarter Date Region of Focus (Topic will vary based on country)

1 February 25 India2 June 24 Philippines & Asia Pacific3 September 9 Europe, Middle East & Africa (EMEA)

4 November 4 Latin America

Webinars Outside the U.S.

Webinars Inside the U.S.

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Brief Background |Results

Survey Statement Asked Each Quarter Average Score(1-5)

I feel more prepared at home should I experience this disaster in the future. 4.08I plan to follow the steps outlined by the Red Cross to be prepared should a disaster strike.

4.10I plan to share the information learned from this webinar with my family and friends. 4.08I feel more prepared at work should I experience this disaster. 4.02I have a better understanding as to how Wells Fargo prepares and responds to this disaster. 4.16

I plan to share this webinar with my Wells Fargo team. 4.01Overall, this webinar was a good use of my time. 4.10

Quarter # Webinar Attendees

#Survey Respondents

% Survey Response

1 1981 370 19%2 1537 279 18%3 1244 203 16%4 1787 125 7%Total 6549 977 15%

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Community Investment & Engagement (CIE)

Fannie Mae’s Initiative

BCCCC 2016 International Corporate Citizenship Conference March 20-22, 2016

Harnessing the Health Benefits of Volunteer Service presented by Gina

West

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Community Investment & Engagement (CIE)

BCCCC 2016 International Corporate Citizenship Conference March 20-22, 2016

: Strategically Increasing the Value Proposition of Service

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Community Investment & Engagement (CIE)

: Our Key Programs

BCCCC 2016 International Corporate Citizenship Conference March 20-22, 2016

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Engages entire family Education and tools Formalized goals Linked to health

insurance premiums Provides financial

incentives

On-site health coaching Acute care and chronic

condition services Delivering results; risk-

factor reduction and saving company funds