dmaoc social media lunch presentation 060909

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Page: 1 50% of my advertising budget is wasted, he trouble is I do not kno which 50%. John Wanamaker 1838-1922

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Social Media: Twitter, Facebook, LinkedIn DMA Orange County June 9, 2009. 96 Attendees. Basic of Social Media for Business, Key Dos and Key Don'ts; How to Effectively Use Social Media for Business Gain

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50% of my advertising budget is wasted,

The trouble is I do not know which 50%.

John Wanamaker 1838-1922

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What Is Social Media?

social media is basically a

conversationhi What’s up?

socialmedia

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Consumers Rule.

Users Control

Users Influence

Users Expect Accessible, Authentic, Transparent...

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Consumers Use Networks Such As

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Who is in this Conversation?

1. Spectators – Watch, Read, Listen 69%

2. Influencers – Involved & Contribute

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Effective Social Media Optimization What’s in it for YOU.

Increase Brand

Awareness

Promote Products

Promote Services

Get Indexed Quickly

Dominate The Search Engines

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SMO is GOOD for YOU?

5 reasons why….

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Search Engine Rankings

Why is SMO Good for YOU? #1

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Public Relations

Web 1.0 Web 2.0Static, standard Interactive  

Why is SMO GOOD for YOU#2

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Value-Rich Content

Web 1.0 Web 2.0 None Most   

Why is SMO GOOD for YOU#3

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Link Building  

Why is SMO GOOD for YOU#4

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Customer Service & Retention:

 

Why is SMO GOOD for YOU#5

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Case Study:How the Largest Campaign in

the US History Won using

Social Media

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You + SMO = More Touch Points• Where is the your Group?

• Why Not have a Page?

• Start a Social Networking Site

• Start a Blog

• “Tweet” on

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Come Join The Conversation

TheOpportunity

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6 Ways to Generate Leads with LinkedIn and Facebook:

1. Selectively Connect with existing relationships and thought leaders

2. Strategically Join appropriate groups3. Ask Questions4. Answer Questions5. Give free stuff: Webinar, white papers.6. Help others

Summary

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What are the Top Mistakes Using Social Media:

1. Using SM as a Business Model by Itself2. Not Having a Plan

• Using the Wrong Sites or Wrong Purpose• Overuse

3. Failure to Measure Results

Summary

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What are the Companies and Industries Where Social Media is Working Best?

1. Major Corporations & Brands2. Politics3. Small & Mediums businesses4. Experts in their fields5. Network marketing6. Human Resources7. Promotion – Live Events

Summary

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What are the Top Misconceptions about using Facebook and LinkedIn?

1. It’s for Kids2. Only Social and Not a Business Tool3. Too Time Consuming4. Difficult to Learn5. Loose My Privacy

Summary

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CASE Studies

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Twitter

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The 3 Different Types of Twittering

1. Conversational Twitters ( Zappos.com)

2. News Item Twitters (Amazon, NY Times)

3. Reputation Monitoring Twitters (Dell)

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Zappos.com CEO’s Business Card

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Facebook

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Building Community

• Add Friends

• Create/Join Groups

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• Profile• Basic Info• Personal Info• Status Updates• Friends

• Photo Tagged of You• Video Tagged of You• Wall Posts• Education Info• Work Info

Ten Keys Areas of FaceBook

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• Create Your Content

• Third Party Applications

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Privacy Settings:

Who Can See This? - THE KEY

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Facebook Advertising