FICCI CE

Six Sigma - DMAIC Strategy

DMAIC is a data driven quality strategy for improving processes and an integral part of a six Sigma quality initiative.DMAIC Is the Acronym for 5 phases of Six Sigma as given below:-

Define Measure Analyze Improve Control

FICCI CE

Define phase

This phase defines the project. It identifies critical customer requirements and links them to business needs. It also defines a project charter and the business processes to be undertaken for Six Sigma.

FICCI CE

Measurement phase

This phase involves selecting product characteristic, mapping respective process, making necessary measurements and recording the results of the process. This is essentially a data collection phase.

FICCI CE

Improvement phase

This phase involves improving processes/product performance characteristics for achieving desired results and goals. This phase involves application of scientific tools and techniques for making tangible improvements in profitability and customer satisfaction.

FICCI CE

Control phase

This phase requires the process conditions to be properly documented and monitored through statistical process control methods. After a “settling in” period, the process capability should be reassessed. Depending upon the results of such a follow-up analysis, it may be sometimes necessary to revisit one or more of the preceding phases.

FICCI CE

The breakthrough strategy

Each phase is designed to ensure that :-• Companies apply the breakthrough strategy in a systematic way.• Six Sigma projects are systematically designed and executed

and • The results of these projects are incorporated into running the

day-today business.

FICCI CE

Strategy at various levels

Almost every organization can be divided into 3 basic levels :-

1. Business level

2. Operations level

3. Process level.

It is extremely important that Six Sigma is understood and integrated at every level.

FICCI CE

Strategies at various levels

• Executives at the business level can use Six Sigma for improving market share, increasing profitability and organizations long term viability.

• Managers at operations level can use Six Sigma to improve yield and reduce the labor and material cost.

• At the process level engineers can use Six Sigma to reduce defects and variation and improve process capability leading to better customer satisfaction.