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Division of Scientific Services A brief review from January 2013 to present Aim higher to reach the target

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Page 1: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013

Division of Scientific Services

A brief review from January 2013 to present

Aim higher to reach the target

Page 2: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013

Backlog Reduction

414

322

240 236250

349

455

574

690

538

0

100

200

300

400

500

600

700

800

Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13

Forensic Biology

Outsource sample preparation

Streamlined processes

30% Increase?

Page 3: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013

Backlog Reduction

30% Increase?

1030 1013994

922 878 863839 811 799

718

0

200

400

600

800

1000

1200

Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13

Latent Prints

30% Reduction

Page 4: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013

Backlog Reduction

44% Reduction

701

646

563 501 531 510 496 496474

383

0

100

200

300

400

500

600

700

800

Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13

Toxicology

Page 5: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013

52% Reduction

Backlog Reduction

122

112

107

94

78

85

8176

83

59

0

20

40

60

80

100

120

140

Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13

Computer Crimes

Page 6: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013

Backlog Reduction

52% Reduction

6094

51124684 4522 4636 4498

42733915

3249

2923

0

1000

2000

3000

4000

5000

6000

7000

Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13

DNA

Page 7: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013
Page 8: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013

Can DSS Sustain Reduction?

Page 9: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013

• Case Management Section– Triage case information between analysts and stakeholders leaving analysts to focus only on processing case work

– Contacted submitting agencies resulting in administrative completion of DNA, Firearms and Latent Print cases

– Audit and optimize Laboratory Information Management System (LIMS) to remove duplicative information

Case Management Creation

Page 10: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013

Outsourcing

0

100

200

300

400

500

600

Firearms DNA

90

548

39

149

Outsourcing

Outsourced

Report Released

Page 11: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013

LEAN Impact – Firearms15% Increase in Firearms Productivity

126

145

115

120

125

130

135

140

145

150

Aug-Oct 2012 Aug-Oct 2013

• Created NIBIN Triage Process

Page 12: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013
Page 13: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013

LEAN Impact ‐ Toxicology

256

375

0

100

200

300

400

Cases Completed 2012 Cases Completed 2013

• Staff trained in confirmatory drug testing in Toxicology

• Organized case tracking

46% Increase in Toxicology Productivity

Page 14: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013

LEAN Impact – Computer Crimes

20

49

0

10

20

30

40

50

60

Aug-Oct 2012 Aug-Oct 2013

• Streamlined case review flow

• Changed policy of the maximum number of Child Pornographic Images captured to 250 rather than an unlimited number

145% Increase in Productivity

Page 15: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013

237% Increase in Productivity DNA

• 40% of unnecessary paper work eliminated from case files

• LIMS system is used to track all case samples in the batch processing in real time for statistical analyses

• Color coding throughout DNA labs  to facilitate locating pipettes and other small instruments 

• Creation of a dedicated validation group

186% Increase in Productivity Forensic Biology

196

561

0

100

200

300

400

500

600

Aug-Oct 2012 Aug-Oct 2013

LEAN Impact – DNA and Forensic Biology

• Streamlined process to create a smoother flow of evidence examination in FB to samples forwarded for DNA processing

• IT programming utilized to decrease overall review time by 30% and increase editorial accuracy in paperwork

• Freezer storage areas are labeled and segregated to allow examiners to pull samples quicker

193

650

0

100

200

300

400

500

600

700

Aug-Oct 2012 Aug-Oct 2013

Page 16: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013

Downstream Impact

Page 17: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013

54% Increase of CODIS Hits86% Increase of CODIS Entries

210

390

050

100150200250300350400450

Entries 2012 Entries 2013

Backlog Reduction Impact ‐ DNA

142

219

0

50

100

150

200

250

Hits for 2012 Hits for 2013

Page 18: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013

Backlog Reduction Impact – Latent Prints

366

409

340

350

360

370

380

390

400

410

420

2012 2013

12% Increase in AFIS Entries

Page 19: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013

Backlog Reduction Impact ‐ Firearms

554

1003

0

200

400

600

800

1000

1200

NIBIN Entries 2012 NIBIN Entries 2013

81% Increase in NIBIN Entries

Page 21: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013

Challenge Solution StatusD18 Complete 4/1/13

FB – No DNA Complete 9/13

ABI Complete 12/13

Data Develop and Staff

CODIS Audit Response 3/25/13

ASCLD/LAB ISO Surveillance 4/16/13

DNA DAS Audit NFSTC Audit 6/13

Check-In: Quality

Page 22: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013

Check-In: Operations

Challenge Solution Status

Culture New Vision

Supervision Management Structure

Outdated Instrumentation Capital Request

Space Capital Request

Insufficient Staffing Additional Staff Requested

Inefficiencies LEAN/Six SigmaRobotics

Case Management

Page 23: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013

SectionOriginal

Time-line to GoalCurrent

Time-line to Goal

DNA/FB July 2017 July 2015

Firearms July 2015 September 2014

Toxicology October 2014 March 2014

Computer Crimes December 2015 October 2014

Latent Prints March 2016* *original typo October 2014

Check-in60 Day Turn-Around….Are we on Track?

Page 24: Division of Scientific Services - Connecticut · LEANImpact–Firearms. 15% Increase in Firearms Productivity. 126 145 115 120 125 130 135 140 145 150 Aug-Oct 2012 Aug-Oct 2013

• Rapid DNA• Advances in DNA Technology• Cold Case Group• White Collar Crimes• Project VIC• Next Generation Identification• iPrelog/iResult• Year End Reports• Monthly Statistic Reports• Revisiting Submission Rationing Guidelines• Academic Collaborations

Future Paths for DSS