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Discover the future of mobility Whim – your monthly mobility SERA Conference 10 May 2017, Helsinki Twitter: @whimhq @maasfi

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Page 1: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

Discover the futureof mobility

Whim – your monthly mobilitySERA Conference 10 May 2017, Helsinki

Twitter: @whimhq │ @maasfi

Page 2: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription
Page 3: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

Growing population = more traffic, more needs

Page 4: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

Life situation and unexpected incidentsaffecting your daily mobility

Studying

HoursWhat does the day look like for you? Is it raining, are you having a flu, doyou need to take childen

from school?

CalendarWhat does your year

look like? Are you goingto some event, for

vacations or maybe just buying a new couch?

LifecycleWhat needs and

necessities different phasesare bringing to your life? You are old enough to

move by yourself?

Situation of life What kind of major things

are you experiencing in yourlife? Getting children,

moving together?

Marriage

Pet

Kids

Migration

Hobbies

Worktravel

Weather Injury,disease

To carrykids

Ability to move

Worklife

Grown-up

Family

Pension

Events Vacation

Largetransit

Weekend

Birthday

Specialoccasion

Page 5: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

The must haves for previousgenerations aren’t as

important for Millennials

Page 6: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription
Page 7: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription
Page 8: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

”Volkswagen Group is getting into the ride-hailgame with a $300 millioninvestment in Uber competitor Gett.”

24.5.2016 Recode

“Apple invests $1 billionin Chinese ride-hailingservice Didi Chuxing.” 13.5.2016 Reuters

“Lyft raises $530 millionin funding to battle Uber in the U.S.”

12.3.2015 Mashable

”At $68 Billion Valuation, Uber Will Be Bigger Than GM, Ford, And Honda”

4.12.2015 Forbes

”NuTonomy raises $16M to make self-drivingtaxis a reality by 2018.”

24.5.2016 Techcrunch

“Chinese taxi app Travice gains $600 million investment from Softbank, Alibaba “

14.1.2015 Reuters

Page 9: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

”Our new transportationrevolution will be like going

from horses to cars.” Bill Ford, Ford Executive Chairman

19.2.2016 Business Insider

Page 10: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

Transportation is being hit by a DIGITAL TSUNAMI

Page 11: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

Emmi is a 28 year old single woman, living in Espoo.

She recently purchased her first home and she works in the city centre of Helsinki at a bank. Emmi owns a car.

Emmi loves evenings out with friends, spending time with family, jogging with her dog and the occasional weekend getaways.

…how much Emmi is using for her mobility?

Example 1: Introducing Emmi

Page 12: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

Emmi today Emmi uses public transportation for

daily commuting - parking in the city is a nightmare and with car she would get stuck in congestion every morning and afternoon.

Emmi owns a 5 years old Toyota Avensis which she uses mostly for her weekend getaways with friends and to visit her family. And for IKEA.

A couple of times a month, after a night out in Helsinki, she takes a 28 €taxi ride home.

1 253 € each year- regional ticket 102,40 € / 30 days + city bike 25 €

4 998 € each year- average cost of a car in a year is 5 180 €

480 € each year- average spending for a taxi in a year, 1-2 trips per

month, average price 26,7 € (Espoo)

6 731 € each year, 561 € a month

Page 13: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

Could Emmi get an alternative with less than €561 per month?

Page 14: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

… AND TAILORED TO YOUR NEED AS MONTHLY PACKAGES?

Mobility as a Service – a paradigmchange in transportation

WHAT IF ALL TRANSPORTATION WASCONVERGED…

Page 15: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

MaaS Global to revolutionize theglobal transportationmarket with Whim

”THE NETFLIX OF TRANSPORTATION”

Page 16: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

Monthly subscription for all transportation

User can buy mobility packages with monthly fee. Payment and ticketing will handled in the background. Tickets will be gathered into same service, so hassle free travel will be guaranteed.

PAYMENTS AND TICKETING

Page 17: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

LESS HASSLETAKING AWAY THE PAIN

OF “HOW DO I GET THERE”

Page 18: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

HAPPIER LIVINGOFFER YOU A TRUE FREEDOM OF MOBILITY

LESS HASSLETAKING AWAY THE PAIN

OF “HOW DO I GET THERE”

Page 19: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

HAPPIER LIVINGOFFER YOU A TRUE FREEDOM OF MOBILITY

LESS HASSLETAKING AWAY THE PAIN

OF “HOW DO I GET THERE”

MORE FREE TIMEGIVING BACK YOU 90

MINUTES TO YOUR DAY

Page 20: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

GREENER CITIESMAKING SURE YOU ARE NOT A POLLUTER

HAPPIER LIVINGOFFER YOU A TRUE FREEDOM OF MOBILITY

LESS HASSLETAKING AWAY THE PAIN

OF “HOW DO I GET THERE”

MORE FREE TIMEGIVING BACK YOU 90

MINUTES TO YOUR DAY

Page 21: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

Whim has been designed with the users, for the users, from day one

• Methods for design include co-creation workshops, user journey mapping, stakeholder interviews, in-depth user sessions, rapid prototyping, user sentiment analysis –as well as business case analysis and statistical analysis

• Users have been categorized into peer review groups, alpha users, friendly users, beta users and commercial (live) users

The Whim app – the user focus

Page 22: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

2222

Page 23: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

Everything’s set at a press of a button

The core of everything is the easy and simpleservice experience. The goal is to make every day life easier for our customers: saving time,

money and nerves.

SIMPLE AND EASY CUSTOMER EXPERIENCE

Page 24: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription
Page 25: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription
Page 26: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription
Page 27: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

Whim for Netherlands – Amsterdam live in 2017

Page 28: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

Early results from Helsinki region2016-2017

Page 29: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

Projected Whim Modal Split

Current modal split in Helsinki

Projected modal split for Whim subscriber in Helsinki 2020

PT 34%

Cycling 6%

Other 2%

Walking 29%

Private car 29%

Taxi 13%

Car Rental 2%

Walking 26%

PT 46%

Car Share 2%

Cycling 11%

Page 30: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

Trips made with Whim in Helsinki before and after Whim*

74%

20%

5% 1%

PT Private CarTaxi Rental Car

48%

40%

9%3%

PT Private Car Bike Other

PT in total74% of trips

*walking&cycling excluded from the result data, data based on surveys done among Whim users

Page 31: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

Spending on taxi servicesper month*

31

125

0

20

40

60

80

100

120

140

Average all AverageWhim users

1

4.5

0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

5

Number of taxi trips per user per month*

Before Whim Whim users*”Before” based on a survey executed among Whim users

Page 32: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

What would it take for you to give up your own car?

Page 33: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

Mobility is different in every city –partnerships are critical to ensure

global Mobility as a Service

Page 34: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

Roaming MaaS ecosystem

MaaS operators• New service layer• Bundling• Customer experience

Transport providers• Better use of

existing modes• Customers from

new segments• Better connectivity

CustomerCustomer needs• Freedom of choice• Complete set of

mobility• Neutral provider

Operator 1 Operator 3

Page 35: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription
Page 36: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

DID NOT EXIST IN 2006:

• iPhone • iPad • 4G • Uber • Airbnb• Android • Spotify • Kickstarter • Stripe

• Square • Instagram • Snapchat • Whatsapp• Uber • …and so on.

People adapt fast. What to expect in 2026?

Page 37: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription
Page 38: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

Are future generationsresponsible for makingchanges– or are we all?

Page 39: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

Get more information and be part of the MaaS ecosystem Whim: www.whimapp.comMaaS Global: www.maas.globalMaaS-API: www.maas-api.org

Page 40: Discover the future of mobility - ERA | European …...MaaS Global to revolutionize the global transportation market with Whim ”THE NETFLIX OF TRANSPORTATION” Monthly subscription

THANK YOU CONTACT US

Jonna PöllänenCollaboration Manager, MaaS Global Ltd

[email protected]+358 50 3379 382