discover media relations campaign
DESCRIPTION
This deck was presented as a media relations campaign for Discover Student Loans as part of a DePaul University graduate course.TRANSCRIPT
Agenda
• RESEARCH• INSIGHTS• THE CAMPAIGN–Newsworthy Idea–Media Involvement
RESEARCH
Previous Media Coverage in 2013
• Main Topics– Advocacy from CFPB for restructuring
and loan protection– J.P. Morgan Chase Exiting Industry– Issues with loan repayment and debt
relief– Advice for college-bound students– Legislators seeking action– Statistics from Discover Student Loan
Survey
National
Media
Outlet Coverage Loans DSL
WSJ Most mentions of Discover Student LoansFinancial related news X X
Chicago Tribune
“Discover Graded on Student Loans” – positive article
Insight: “biggest college worry is student loan debt”
X X
APOne mention: cited 5 percent growth, but also stated that private loans tend to have
higher interest rates X X
Millennial
Media
HuffPost Blog post by Jodi OkunMore than 1,000 articles about student loans X X
BuzzFeedInvestigation by CFPB
“18 Things that are Easier than Paying Off Student Loans”
X X
HerCampus
Previous partnership with SimpleTuition.com“The Hidden Costs of College & How to
Budget for Them”X
U.S. News & World Report
Consistent amount of coverage, articles are read as the company is well known for its
college rankings X
“Young people do not want to entrust the decision about what’s news to the editors or one geographically proximate newspaper or another mainstream media outlet. They want to decide for themselves via specialized streams.”
Survey by DoSomething.org
INSIGHTS
SWOT Analysis
STRENGTHS
• Customer service• Attention to responsible lending• Directly work with universities
WEAKNESSES
• Third ranking in market• Higher interest rates
OPPORTUNITIES
• Recent product growth• Increase in media coverage• New student audience
THREATS
• Overall perception of loans• CFPB Investigation (regulation)
THE CAMPAIGN
Dream with Discover
Goal
To enhance the reputation of Discover Student Loans
so that it is a leading option for funding tuition
among U.S. college students.
Objectives• To obtain favorable mentions in at least 75 percent of Discover
Student Loans’ media coverage by September 1, 2015.
• To generate one million media impressions about Discover Student Loans’ campus event panels from media outlets, with a target audience between the ages of 17 and 25, by September 1, 2015.
• To engage 2,000 students between the ages of 17 and 25 in Twitter conversations with the hashtag #DreamwithDiscover by September 1, 2015.
• To generate a 15 percent increase in applications for Discover Student Loans by September 1, 2015.
THE NEWSWORTHY IDEA
Event Panels
5 Cities 25 Panelists
Media Opportunities
WebinarsExclusive Interviews
Celebrity Moderator#Dream With Discover
Scholarship Contest
2 weeks to Tweet
1 Month to
submit
100 Finalists
5 Winners
#Dream With Discover $10,000 Scholarship
MEDIA INVOLVEMENT
Outlets
Tyler KingkadeHuffPost College
• Associate Editor• Higher education &
millennials• Educated & informal• “The Me Generation”
response• Pitch: exclusive panelist
interviews
Stephanie KaplanHer Campus
• Co-founder, CEO, Editor-in-Chief
• Large reach• Career planning & financial
advice• Scholarships• Pitch: “Dream with
Discover” exclusive
PRESS MATERIALS
Dream with Discover tab on Student Loan website
•Media Alerts•News Releases•Backgrounders
Measurement & Evaluation
• Amount of coverage generated in national and local news outlets between March 1, 2015 and September 1, 2015, with particular emphasis on outlets that were pitched and received information about the “Dream with Discover” campaign.
• Tone of coverage generated in national and local news outlets between March 1, 2015 and September 1, 2015.
• Number of tweets that include the hashtag “#Dream with Discover”.
• Tone of tweets surrounding the “Dream with Discover” scholarship contest.
• Number of entries in the “Dream with Discover” scholarship.
• Number of applications to Discover Student Loans between March 1, 2015 and September 1, 2015.
The future belongs to those who believe in the beauty of their dreams.
- Eleanor Roosevelt