disabled spectators’ guide st. jakob-park stadium,...
TRANSCRIPT
Disabled spectators’ guide
St. Jakob-Park Stadium, Basel
UEFA Europa League Final 18 May 2016
Centre for Access to Football in Europe
Supported by
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TableofContents
Gettingaroundthecity.........................................................................................................................2
Theairport:EuroAirportBasel-Mulhouse-Freiburg.........................................................................2
Themaintrainstation:BahnhofBaselSBB......................................................................................2
Gettingaroundbytram.....................................................................................................................3
Gettingaroundbybus.......................................................................................................................3
GettingaroundbyTaxi......................................................................................................................4
FanMeetingPointsandFanZone.........................................................................................................4
GettingtoClaraplatz(SevillaFC).......................................................................................................4
GettingtoBarfüsserplatz(LiverpoolFC)...........................................................................................4
St.Jakob-ParkStadium..........................................................................................................................7
GettingtoSt.Jakob-Park...................................................................................................................7
Fromtheairport:Basel-Mulhouse-Freiburg.................................................................................7
Fromthetrainstation:BahnhofBaselSBB...................................................................................8
FromtheFanMeetingPoints........................................................................................................8
Accessible(disabled-friendly)parking..............................................................................................8
Drop-offandpick-uppoints..............................................................................................................9
Stadiuminformation...........................................................................................................................10
Accessible(disabled-friendly)entrances........................................................................................10
Accessible(disabled-friendly)viewingareas..................................................................................11
Wheelchairuserspaces...............................................................................................................11
Easyaccessseating......................................................................................................................12
Accessible(disabled-friendly)amenities........................................................................................12
Concessions..................................................................................................................................12
Accessible(disabledfriendly)toilets...........................................................................................12
Accessible(disabled-friendly)services...........................................................................................12
StadiumVolunteers.....................................................................................................................12
Audio-descriptivecommentary...................................................................................................12
ThefollowingguidehasbeencreatedbyCAFEtofurtherassistdisabledfansandguestsattendingthe2016UEFAEuropeLeagueFinalinBasel.
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Gettingaroundthecity
Baselhasseveralaccessibletransporthubs,includinganinternationalairportandtrainstationwithpublictransportinBaselmostlyaccessible.
Thewebsite‘BaselontheMove’hashelpfulinformationinbothGermanandEnglishfordisabledpassengers.
Tocontactthepublictransportservices,pleasecontacttheBVBCustomerCentrebytelephoneon+41(0)[email protected]
ForfurtherinformationonaccessiblepublictransportaroundBasel,pleasesee:http://www.bvb.ch/en/services/disabled-passengers
Forspecificinformation(inGerman)onpublictransportfortheUEFAEuropaLeagueFinal,pleasesee:http://www.bvb.ch/aktuell/uefa-europa-league-finalForamapofpublictransportroutesinBasel,pleasesee:http://www.bvb.ch/en/timetable-network/liniennetz
Theairport:EuroAirportBasel-Mulhouse-Freiburg
EuroAirportBasel-Mulhouse-Freiburgislocatedapproximately10kilometresfromSt.Jakob-Parkstadium.
Theairportwebsitehashelpfulinformationfordisabledpassengers:http://www.euroairport.com/en/passengers/reduced-mobility/
Theairporthasseveralaccessibledrop-offpointsfordisabledpassengerslocatedalongtheaccessroadstotheterminalbuildingintheFrenchandSwisssectors.
TogettoBaselBahnhofSSBtrainstation,locatedinthecentreofthecity,disabledpassengersshouldtakebus50fromthedeparturebuilding.Thebusisaccessible(disabled-friendly)withdrop-levelaccessandarampandthereisacallingdeviceatthebusstopfordisabledpassengerswhorequireassistance.
Themaintrainstation:BahnhofBaselSBB
BahnhofBaselSBBtrainstationislocatedapproximately3kilometresfromSt.Jakob-Parkstadium.HelpfulinformationfordisabledpassengerscanbefoundinGermanandEnglishon:http://www.sbb.ch/en/station-services/passengers-with-reduced-mobility/sbb-call-center-handicap.html
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DisabledpassengerswhorequireassistancewithboardingandalightingtrainsshouldbookinadvancebycallingtheSBBHelpCentre+41512257844fromEuropeor0800007102fromtheUK.Assistancecanbebookednolaterthan60minutesbeforedeparture/arrival.
Wayfindingsignageisinplacetoassistblindandpartiallysightedpassengersinfindingtheirwaytoplatformsandaroundthestationindependently.AssistanceforblindandpartiallysightedpassengerscanalsobebookedviatheSBBHelpCentre.
Induction(hearing)loopsforhardofhearingpassengersareavailableatsometicketcountersatthestation.
Gettingaroundbytram
Pleasenotethatthetramline14willberedirectedtoM-Parkstation,andwillnotbestoppingatSt.Jakob-Parkstadium.FromM-Parkstation,thestadiumislocatedapproximately1.2kilometresaway.Tramlines6and8havedrop-levelaccessandareaccessiblebothformanualandelectricwheelchairusers.Wheelchairuserscanaccessthetramviatheseconddoorfromthefront,wherearampisavailable.
Othertramlinesareservicedbyoldervehicles.Thesehavestep-freeaccess,butnoramp.Assuch,theolderlinesareaccessibleformanualwheelchairusers,butnotforelectricwheelchairusers.Inthree-coachtrams,thestep-freeaccessislocatedinthemiddlecarriage.Intwo-coachvehicles(lines15and16),step-freeaccessislocatedinthesecondcarriage.InBe4/6Sololow-floorvehicles,step-freeaccessislocatedinthemiddlesection.
Wheelchairuseraccesstotram
Gettingaroundbybus
Allbuseshavedrop-levelaccessandareequippedwitharamp.
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GettingaroundbyTaxi
AccessibletaxisareavailableinBasel.Pleasenotethattaxisonlyseemtoacceptwheelchairuserswithfoldablewheelchairsandmustbebookedinadvanceoftravel.
TaxiZentraleAGBasel:+41(0)61222222233erTaxiAG:+41(0)613333333Mini-cabAG:+41(0)617777777
FanMeetingPointsandFanZone
TherearetwoFanMeetingPointsfortheFinal:ClaraplatzandBarfüsserplatzandoneneutralFanZone:Münsterplatz.
• BarfüsserplatzwillbethedesignatedmeetingpointforLiverpoolFCsupporters.
• ClaraplatzwillbethedesignatedmeetingpointforSevillaFCsupporters.
TheCantonofBaselcitywebsitehashelpfulinformationoneachFanMeetingPointandontheFanZone.Pleasenote,thereisnospecificinformationondisabledfansaccess:http://www.bs.ch/en/Portrait/events/events/2016/uefa-europa-league-final.html
GettingtoClaraplatz(SevillaFC)Claraplatzisservedbytramlines6,8and14,aswellasbuses34and38.
GettingtoBarfüsserplatz(LiverpoolFC)Barfüsserplatzisservedbytramlines3,6,8,11,14and15.
Pleasefindthefollowingmapswiththefanmeetingpointsandroutestothestadium:
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FanMeetingPointstoStJakob-ParkStadium
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OverviewofpublictransportwithFanMeetingPointsandStadium(A=LiverpoolFanMeetingPoint,B=SevillaFanMeetingPoint,SJP=
stadium)
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ViewofpublictransportwithFanMeetingPointsandStadium
(A=LiverpoolFanMeetingPoint,B=SevillaFanMeetingPoint,SJP=stadium)
St.Jakob-ParkStadium
GettingtoSt.Jakob-Park
Publictransportwillbeverybusybeforeandafterthematch,thereforeCAFEwouldadvisethatdisabledspectatorsarriveearlytoallowplentyoftimetoreachthestadium.Pleasenotethatthewalkingdistancesfrompublictransportpointstothestadiumareconsiderable.
Fromtheairport:Basel-Mulhouse-FreiburgTogettothestadiumfromtheairport,youshouldtakebus50tothemaintrainstation,BahnhofBaselSBB.Thentaketramline10or11toDreispitz.Fromhere,thestadiumislocatedatapproximately850metres.
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Fromthetrainstation:BahnhofBaselSBBTogettothestadiumfromthemaintrainstationinBasel,youshouldtaketramline10or11toDreispitz.Fromhere,thestadiumislocatedatapproximately850metres.
FromtheFanMeetingPointsToreachthestadiumfromBarfüsserplatz(LiverpoolFCsupporters),taketramlines11or14toM-Park.Fromhere,thestadiumislocatedatapproximately1.2kilometres.
ToreachthestadiumfromClaraplatz(SevillaFCsupporters),taketheExtratramtoSchulstrasse.ThereisnofurtherpublictransportfromSchulstrasse.ThewalkingdistancefromSchulstrassetothestadiumisapproximately1.5kilometres.
Accessible(disabled-friendly)parking
Accessible(disabled-friendly)parkingisonlyavailabletodisabledspectatorswithavalidmatchdayticketandparkingpermit.Inaddition,thedriverandallpassengerswithinthevehiclemusthaveavalidmatchdayticket,oravalidaccreditation.
Pleasenoteallvehiclesgoingtoparkingareaswillberequiredtogothroughthesecurityscreening.
Mapshowingaccessibleundergroundparkinganddrop-offpoint
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Accessible(disabled-friendly)parkingislocatedunderthestadiumonlevel-1.Pleasenotethatthemaximumvehicleheightinthisparkingareais1.9metres.
Disabledsupporterscantakealiftfromtheundergroundparkingtolevel1toreachthestands.ThisliftleadstostandseatinginSectionB.
Drop-offandpick-uppoints
Anaccessibledrop-offpointfordisabledsupportershasbeenidentifiedonSt.Jakobstrasse(St.Jakob’sStreet).Thisdrop-offpointcanbereachedviaMuttenz`Rennbahn'junction:(Muenchensteinerstrasse/Birsfelderstrasse/St.Jakobstrasse).• ForsupportersarrivingfromBirsfelderstrasse:TurnrightattheintersectiononSt.
Jakobstrasse.• ForsupportersarrivingfromMuenchensteinerstrasse:TurnleftattheintersectiononSt.
Jakobstrasse.
Mapshowingroutetoaccessibledrop-offpoint
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StadiuminformationAccessible(disabled-friendly)entrances
TherearetwoaccessiblestadiumentrancesandCAFEwouldrecommendthatdisabledsupportersarriveearly,toallowextratimetoreachtheirseats.
Mapshowingaccesstostadiumfordisabledfans
Anaccessibleentrancewithliftaccessislocatedonthenorth-westcornerofthestadiumatentranceC/GWest.ThisentranceisclosetotheaccessibleseatingareasforLiverpoolFCfans.
Asecondaccessibleentrancewithliftaccessislocatedatthenorth-eastcornerofthestadiumatentranceC/GEast.ThisentranceisclosetotheaccessibleseatingareasforSevillaFCfans.
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AccessibleentranceC/GWest(LiverpoolFCfans)
AccessibleentranceC/Geast(SevillaFCfans)
Accessible(disabled-friendly)viewingareas
WheelchairuserspacesLiverpoolFCwheelchairuserspaces(withadjacentcompanionseating)willbelocatedinB7-C2.
SevillaFCwheelchairuserspaces(withadjacentcompanionseating)willbelocatedinC6-D2.
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EasyaccessseatingEasyaccessseats*forLiverpoolFCdisabledfanshavebeenidentifiedbetweensectionB6andB7.
NorequestsweremadefromSevillaFCforeasyaccessseating.
*(Easyaccessseatinghasminimalornosteppedaccessandisoftenlocatedattheendofrowsandmayhavemorelegroomthanotherseats.Companionsforeasyaccessticketholdersarelocatedinadjacentseating).
Accessible(disabled-friendly)amenities
ConcessionsPleasenotethatwhilstconcessionsandrefreshmentkiosksarelocatedneartoaccessibleviewingareas,notallconcessionshavelow-levelcounters.
Accessible(disabledfriendly)toiletsTherearethreeaccessible(disabledfriendly)unisextoiletswithintheaccessibleviewingareas.TwoaccessibletoiletsarelocatedatC/Gwestentrance(nearLiverpoolFCaccessibleviewingareas)andthethirdaccessibletoiletislocatedbetweensectionsC4andC5(nearSevillaFCaccessibleviewingareas).
Accessible(disabled-friendly)services
StadiumVolunteersStadiumstewardsanddedicatedmatchdayvolunteerswillbeavailabletoprovideassistancetodisabledfansatthestadium.
Audio-descriptivecommentaryAnaudiodescriptivecommentary(ADC)servicewillprovidedinthelocallanguageattheUEFAEuropaLeagueandChampionsLeagueFinals.Thisinclusiveservicewillenablelistenerstoenjoythecommentaryfromanyseatinthegroundusingtheirownpersonalradiosormobilephones(usingtheFMradioreceiver)**.
TheaudiodescriptivecommentaryserviceprovidedattheEuropaleagueFinalwillbeinGerman(asthelocallanguage).Partiallysightedandblindspectatorswishingtoreceivethisservicewillbeabletotuneintobroadcastingfrequency91.0Mhz.**PleasenotethatadditionalheadsetswillbeavailableattheFinalforfanswhohaveforgottentobringtheirpersonalFMradios.
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Alternative formats of this document are available on request
LiveradiocommentarywillalsobeprovidedinotherlanguageswithTalksportprovidingofficialcoverageinEnglishandCadenaSerinSpanishfortheUELFinal.
Itshouldalsobepossibletolistentoliveradiocommentarywithinthestadiumusing3G/4Gmobilephonesbutpleasenotethatthismaydependonthequalityofyourmobilephonereception.
Forfurtherinformation,pleasevisitthebroadcasters’websites:
TalksportRadioathttp://talksport.com/radio/how-to-listen
CadenaSerRadioathttp://cadenaser.com/emisora/radio_sevilla/
TalksportradiotransmitsonDABdigitalradioand1089or1053AMintheUKbutthelivebroadcastcanalsobeaccessedviatheTalksportwebsiteorbyusingtheirdedicatedmobilephoneapplication.Todownloadthephoneapplicationortoaccessthelivematchcommentary,pleasevisithttp://talksport.com/radio/how-to-listen
Manydisabledandnon-disabledspectatorsarediscoveringandenjoyingaudiodescriptivecommentaryonmatchdays.Thisinclusiveservicemayprovideamorecompleteunderstandingofthematchandthesurroundingambience.
CAFEaimstoworkwiththehostclubsaftertheFinalswiththeambitiontoprovideanaudiodescriptivecommentaryserviceforlocalpartiallysightedandblindfansasalastinglegacy.
ForfurtherinformationaboutaudiodescriptivecommentaryandhowCAFEcouldhelpyourclubtoadoptasimilarserviceforyourpartiallysightedandblindfans,pleasevisittheCAFEwebsiteathttp://www.cafefootball.eu/en/[email protected]