disability discrimination act 2005 the dda gives disabled people the right of access to everyday...
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Disability Discrimination Act 2005
• The DDA gives disabled people the right of access to everyday services
• Providers have to make “reasonable adjustments” to the way they deliver their services so that disabled people can use them
• www.direct.gov.uk/en/DisabledPeople
www.travel-stop.co.uk
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How does Travel Stop conform to the DDA?
• Reasonable adjustment
• Ramp at entrance
• Large door
www.travel-stop.co.uk
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Visibility of products
• Brochure display
• Visible
• Accessible
www.travel-stop.co.uk
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Waiting area
• Seats provided
• Desks at wheelchair height
www.travel-stop.co.uk
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Hearing impaired
• Induction loop
• Able to make enquiries and book
• By email
• By telephone
www.travel-stop.co.uk
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Visually impaired
• Large format brochures
• Print from tour operator in large font
www.travel-stop.co.uk