disability discrimination act 2005 the dda gives disabled people the right of access to everyday...

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Disability Discrimination Act 2005 The DDA gives disabled people the right of access to everyday services Providers have to make “reasonable adjustments” to the way they deliver their services so that disabled people can use them www.direct.gov.uk/en/DisabledPeople www.travel-stop.co.uk

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Page 1: Disability Discrimination Act 2005 The DDA gives disabled people the right of access to everyday services Providers have to make “reasonable adjustments”

Disability Discrimination Act 2005

• The DDA gives disabled people the right of access to everyday services

• Providers have to make “reasonable adjustments” to the way they deliver their services so that disabled people can use them

• www.direct.gov.uk/en/DisabledPeople

www.travel-stop.co.uk

Page 2: Disability Discrimination Act 2005 The DDA gives disabled people the right of access to everyday services Providers have to make “reasonable adjustments”

How does Travel Stop conform to the DDA?

• Reasonable adjustment

• Ramp at entrance

• Large door

www.travel-stop.co.uk

Page 3: Disability Discrimination Act 2005 The DDA gives disabled people the right of access to everyday services Providers have to make “reasonable adjustments”

Visibility of products

• Brochure display

• Visible

• Accessible

www.travel-stop.co.uk

Page 4: Disability Discrimination Act 2005 The DDA gives disabled people the right of access to everyday services Providers have to make “reasonable adjustments”

Waiting area

• Seats provided

• Desks at wheelchair height

www.travel-stop.co.uk

Page 5: Disability Discrimination Act 2005 The DDA gives disabled people the right of access to everyday services Providers have to make “reasonable adjustments”

Hearing impaired

• Induction loop

• Able to make enquiries and book

• By email

• By telephone

www.travel-stop.co.uk

Page 6: Disability Discrimination Act 2005 The DDA gives disabled people the right of access to everyday services Providers have to make “reasonable adjustments”

Visually impaired

• Large format brochures

• Print from tour operator in large font

www.travel-stop.co.uk