CITIZEN CHARTER:

DEPARTMENT OF MOTHER & CHILD WELFARE (M&CW)

INTRODUCTION:- Department of Maternal & Child Welfare (M&CW) is functional under

Director Hospital Administration, Health Department, North Delhi Municipal Corporation. The

M&CW section is committed to provide comprehensive Maternal & Child health care services namely

Ante-natal Care, Immunization and Family Welfare services besides providing round the clock

delivery services to the residents of North Delhi. These services are being provided to

approximately 50 lac population of North Delhi free of cost through its 6 Maternity Homes & 59

M&CW Centres. School Health Services is being implemented through Department of M&CW in NDMC

and the health screening of 3.5 lace children studying in 734 Municipal Schools of North DMC are also

being performed by this department.

ORGANISATIONAL SET UP

Timings of M&CW Centres and Maternity Homes.

1. M&CW Centres : 09:00 am to 03:00 pm( Except Sundays and Gazetted Holidays)

2. Maternity Home: 24X7 delivery Services

1. Services available at M&CW Centers & Maternity Homes

DIRECTOR HOSPITAL ADMINISTRATION

Addl. Director Hospital Administration(M&CW)

DY. DHA (M&CW)

DHO

Keshavpuram

Zone

DHO

Civil Lines

Zone

DHO

Karol Bagh

Zone

DHO

Rohini

Zone

DHO

CITY& S. P.

Zone

DHO

NARELA

Zone

CMO (HQ) M&CW

A. M&CW Centers (59 centres)

OPD SERVICES FIELD ACTIVITIES

Immunisation Services on all Wednesdays & Fridays Area mapping by ANMs

Ante-Natal Care Check up of all pregnant women on every

Monday/Thursdays

Health screening of school children &

referral to nearest poly clinic/Hospital

Family Welfare Services Post Natal Care

Adolescent Health Services on all Saturday between 12 pm to 2pm Immunisation Sessions

Basic Laboratory Services related to ANC Information, Education &

Communication (IEC)

Activities at outreach and

schools

Nutritional demonstrations Nutritional demonstrations

Implementation of all National/State Health Programmes and

campaigns like Pulse Polio Programme, Mission Indradhanush,

JSY, Dengue Awareness Programme etc.

Health exhibition ,Heath camps

in schools

Counseling Services Health talks,counseling of children

indulging in substance abuse

Distribution of free essential medicines. Implimentation of National anaemia

control programme ,National

Deworming programme etc.

B. Maternity Homes ( 6 maternity homes)

INDOOR SERVICES 24 HRS.DELIVERY SERVICES

OPD SERVICES FIELD ACTIVITIES

Immunisation Services on all Wednesdays

& Fridays

Area mapping by ANMs

Ante-Natal Care Check up of all pregnant

women on every Monday/Thursday

Health screening of school children

& referral to nearest poly

clinic/Hospital Family Welfare Services Post Natal Care

Adolescent Health Services on all Saturday

between 12 pm to 2pm

Immunisation Sessions

Basic Laboratory Services related to ANC Information, Education &

Communication (IEC)

Activities

Implementation of all National/State Health

Programmes and campaigns like Pulse

Polio Programme, Mission Indradhanush,

JSY, Dengue Awareness Programme,

Health exhibition ,Heath

Camps in schools

Distribution of free essential medicines. Health talks,counseling of

children indulging in

substance abuse

Nutritional demonstrations Nutritional demonstrations

Counseling services Implimentation of National

anaemia control programme

,National Deworming

programme etc.

S.

No.

Ward No.

Ward Name M&CW Center/ Maternity Home

Address Ph. No.

City and sadar Paharganj Zone

DHO/City Zone Old Town Hall Dispensary Complex, Town Hall Chandni Chowk Delhi-06

1 89 Quraish Nagar

Basti Harphool Singh

5631, Bastiharphool singh Sadar Pahar Ganj Delhi-56

23559259

2 84 Chandni Chowk

Katra Neel center is located on grond floor in the old Town Hall building

23987871

3 90 Ballimaran Hauz Quazi center is located on 1st floor in the Mcd Allopathic dispensary

23230658

4 90 Ballimaran Lahori Gate center is in the Allopathic dispensary building 23958133

5 85 Jama Masjid Naughara 2240 Kamrabangash,opp Khajoor Wali Masjid Near Tiraha Behram Khan, New Delhi-110006

23272486

6 87 Sita Ram Bazar

Sadak Prem Naraian 3870 Sadak Prem Naraian chodi walan delhi 23270704

7 82 Anand Parbat Zakhira Opp. Inderlok metro station ,Inderlok 23644364

8 81 Kishan Ganj Kamla Nehru MH Opp vivekanand puri kishan ganj delhi-07 23698878

9 81 Kishan Ganj Bagh Kare Khan Pathshala road Bagh Kare Khan 23695905

10 90 Ballimaran Nabi Karim Center is in the community center building on 1st floor in Nabi Karim

23541230

11 80 Sadar Bazar Pahari Dheeraj 3864 Gali mandi wali pahari dheeraj sadar pahar ganj delhi 06

23520697

12 79 Shastri Nagar Shastri Nagar Near MCD Primary school A Block Shastri nagar delhi 52

23653288

13 83 Civil Line Khyberpass M&CW Center MCD 65 Khyberpass near police stn. Civil line park Delhi 54

23813340

Karol Bagh Zone

DHO/Karol Bagh Zone 22/1 Patel Nagar new delhi 110008

1 94 Dev Nagar Dev Nagar Dev nagar gali no 3 Regarpura karol bagh N D-05

28720316

2 101 ramesh nagar Kirti Nagar 5/35,Kirti Nagar Industrial Area,Near Patrol Pump,Kirti NagarDelhi-15

25435116

3 99 karampura Moti nagar(New) M&CW Centre MCD Near MCD School no 3 Moti Nagar Delhi

25428886

4 92 Karol Bagh Naiwala Naiwalan 26/84 gali no 4 Joshi road ND 05 28758755

5 104 Naraina Naraina Near Mata Mandir village Nariana Delhi-28 25770557

6 102 Rajinder Nagar

Rajender Nagar 52 block ,Old Rajender nagar ND 60 25744051

7 101 ramesh nagar Ramesh nagar M&CW Centre MCD in the premiss of MCD Poly Clinic Building Ramesh Nagar New Delhi

25467047

8 96 Ranjit Nagar Ranjit nagar 106 & 110, DDA Flats, Pocket I, Opp Satyam Cineplex, Ranjit nagar N delhi 08

25700270

9 92 Karol Bagh Model Basti Mandit Wali Gali 28 Model Basti N.Delhi 05 23525101

10 93 Pahar Ganj Pahar Ganj Pahar Ganj Shora Kothi 23582115

Keshavpuram Zone

DHO/keshavpuram

7 Kalidas Marg Gulabi Bagh

1 77 model town Azad pur M&CW Center MCD E 251 MCD Colony near shiv mandir Azad pur delhi 33

27120242

2 72 Wazirpur Keshav Puram Behind MCD Pramary School C-7 Keshav Puram Delhi 34

27153266

3 71 Tri Nagar Naresh Kumar Goyal M&CW Centre (Ram pura Centre)

Near MCD Priamry Jai Mata Market Delhi 34 27395521

4 78 Kamla Nagar Shakti nagar MH Mty home Shakti nagar MCD Shakti nagar N D-07

23843874

5 69 Shakurpur Shakurpur MH G Block Shakurpur delhi

6 69 Shakurpur Shakurpur E block E Block, Near Samrat Cinema 27183448

7 75 Ashok Vihar Wazirpur Adjacent to police station Ashok Vihar Phase-I

27435615

8 61 Haiderpur Haiderpur MH In side aurvedic disp. Haiderpur village delhi 83

27492414

9 67 Paschim Vihar Paschim Vihar Jawala heari market near bu community centre building

25279332

10 64 Pitmapura Pitampura near MCD Primary school UU Block Pitam pura delhi 34

27344119

11 73 sawan park Satyawati Colony Near MCD Priamary School Satyawati Park Behind Laxmi Bai clge Delhi 52

27308107

12 66 Rani Bagh Rani Bagh Near Community center sant nagar road Shakurbasti,rani bagh delhi -34

27022763

Civil lines zone

DHO/Civil Line Zone 27/Jawahar Nagar Near Malka Ganj Chowk Delhi -07

1 23 Samaypur Badli

Badli Village M&CW Center MCD Badli Badli village near under pass

27882696

2 14 GTB Nagar Bhai Parmanand ICU block RBIPMT, GTB Nagar Delhi -09 27659105

3 7 Burari Burari M&CW Center Burari MCD Main Road Near Haryana Delhi 84

27611955

4 16 Sarai Pipal Thala

Jahangir puri -A Block

M&CW Centre MCD A Block Jahangir Puri B Block , Magal Bazar Rd Delhi 33

5 21 Jhangipuri Jahangir Puri B Block

MCD Primary school B Block Jahangir Puri

6 11 Mukundpur Jahangir puri (D Block)

M&CW Centre MCD D Block Jahangir Puri near Post office Jahangir puri

27632319

7 18 Dhirpur Kewal Park M&CW Centre

M&CW Center MCD in the permises of MCD Pri.SchoolKewal park Delhi54

27674916

8 17 Adarsh Nagar Lal Bagh MCD Pry.School Behind Azad Pur Bus Terminal Azad pur

27467097

9 13 Malka Ganj Sabji mandi M&CW Center MCD 923 Main bazar sabji mandi Delhi 06

23859615

10 14 GTB Nagar Vijay Nagar M&CW Centre

M&CW Center MCD near post office and Old gupta colony vijay nagar Delhi

27450730

Rohini Zone DHO/Rohini Zone M&CW centre complex sector-07 Rohini

1 27 Budh Vihar Mahender Bhim Singh Solanki M&CW Centre (with Sub Centre Pooth Kalan)

M&CW Center MCD Budh vihar phse 1 near MCD Pry.School Delhi 86

27531716

2 49 Nangoli Jat Jwalapuri A Block Jwalapuri,I1st Floor,Near ESI HospitalDelhi 83

25258874

3 50 Peeragarhi Jwalapuri MH R Block No.05 Jwalapuri 25266491

4 54 Mangolpuri A Mangolpuri A-Block M&CWcentre A block mangolpuri Near subzi mandi

27923558

5 55 Mangolpuri B Mangolpuri S Block Near Sanjay Ghandhi Hospital mangol puri s block

27911080

6 47 Sultanpuri B Sultanpuri C block Engineering Works Deptt Office,C Block Sultanpuri Delhi

7 42 Kirari suleman

nagar

Sultanpuri F block F Block Janta qtr(Near MC Primary School) Sultanpuri delhi 41

8 59 Rohini H Rohini Sec.07 in the premises of Lal Hansraj poly clinic Pkt D 16 Sctr.07 Rohini Delhi 85

27044007

9 53 Rohini E Rohini Sect- 03 G-26,Near DDA Sports Cplx Sec 03 Rohini 27510385

Narela Zone

DHO/Narela MCD Primary School old Girls Bawana Delhi-39

1 3 Alipur Alipur In the permises of PHC Alipur delhi 36 27203634

2 2 Bakthawarpur

Bakthawarpur Bakhatawarpur village delhi 27721574

3 29 Nangal thakran

Bawana In the permises of PHC Bawana delhi 36 27754667

4 39 Mundka Mundka MCW centre,near Takia taalab,Mundka village .

28345612

5 37 Nangloi Nangloi Village Nangloi delhi 83 25941603

6 35 Kanjhawala Karala Village Karala

7 1 Narela Narela-I In the premises of PHC Narela Delhi 40 27281574

8 36 Rani Khera Ghevra Village Ghevra

9 3 Alipur Narela-II Sec- A/6 Pocket 5 Narela

10 31 Pooth Khurd Sahabad MCW SHAHBAD ATTACHED TO DOTS CENTRE, BAWANA ROAD SHAHBAD DAULATPUR, NDMC NEW DELHI

27882697

11 32 Rohini Shahbad Dualtpur MH

Behind Arya samaj mandir Shahbad Dulatpur d 42

27294498

Contact us at:

The department is headed by Addl. DHA (M&CW) at HQ level. In the periphery at zonal level, it is

being supervised by DHO(M&CW) of the respective zone.

HQ: -The HQ is situated at 12th Floor, E-1 Wing, Dr Shyama Prasad Mukherjee Civic Centre,

Jawahar Lal Nehru Marg, New Delhi 110002

Additional DHA (M&CW) :- Dr S K Arora Contact No.:- 23226233 email:- addldha2-

ndmc@mcd.gov.in

DY. DHA (M&CW):- Dr R. Chandravalli Contact No.:- 23226209 email:-

dydhanorth@gmail.com

CMO(HQ), M&CW:- Dr Alka Verma Contact No.:- 23226241 email: cmohqmcw@gmail.com

CMO MIS CELL:- Dr Sadhna Gupta Contact No.:- 27931116 email: -mismcw@gmail.com

RTI:-

HQ:- Public Information Officer (PIO):- Dr. Alka Verma

Contact address:- 12th Floor, E-1 Wing, Dr Shyama Prasad Mukherjee Civic Centre, Jawahar Lal

Nehru Marg, New Delhi 110002 Ph No. 23226241 Mobile No . 9810405150

Zone (M&CW):- Public Information Officer (PIO) under RTI Act DHO name & address as

given above

First Appellate Authority under RTI Act at M&CW (HQ):-

Dr. S K Arora, Addl. DHA(M&CW)

Contact address:- 12th Floor, E-1 Wing, Dr Shyama Prasad Mukherjee Civic Centre, Jawahar Lal

Nehru Marg, New Delhi 110002 Ph No.:- 23226233 email: addldha2-ndmc@mcd.gov.in