dignity health box patient education challenge

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Page 1: Dignity health box patient education challenge

Dignity Health and Box Patient EducationApp Challenge

January 10, 2014

Page 2: Dignity health box patient education challenge

Online Search Engines• Too Much Information (TMI)• General/Common• Unreliable

Health Websites• Generic• No mechanism for reliable triage• Pull Model – Not Proactive or Preventive

Mobile Apps• Disease/Niche specific • Lacks holistic approach• Focuses more on eye-candy appeal rather than patient centric

Media Content• Trial and Error Approach• Time consuming

Problem Statement : Causes

Page 3: Dignity health box patient education challenge

Expensive• Typical 10

Physician clinic can have around 1000 triage calls/year

Time intensive• Patients

require personalized advice from own trusted physicians and source within minutes

Frustration•Leads to frustration on both sides as time and money is lost

•Complication grows as physician and patient numbers increase

Disengaged•Patient, Payor and Provider disconnected

•No streamlined reliable data share across entities

Data Overload•An overabundance of information

•Massive amounts of information can be distracting and have negative impact

Problem Statement : Results

Page 4: Dignity health box patient education challenge

Page 5: Dignity health box patient education challenge

Interactive Personalized Patient Engagement

Video Conferencing

Live messaging

Voice Memo

Personal Health Record

Document Management System

Page 6: Dignity health box patient education challenge

THANK YOU CTIS, Inc.

One Research Ct., Suite 200Rockville, MD 20850

Tel: 301-948-3033www.ctisinc.com

http://www.ctisinc.com/

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