Name of the Speaker : Deepak Daniel

Place: Auckland

1

DIGITAL TRANSFORMATION TESTING!

Content 2

Conventional Test Manager/Test Management Agile Organisation structure DevOps Organisation structure Who will do Test Management Enriching the Test Role Alternative roles Key Takeaways

DIGITAL IS DISRUPTIVE.

3

Complexity | Disruption | Speed of Change

Sustainability Environment TalentCrisis

Economics Competition TechnologyRegulation

CustomersGlobalization

Digital

4IT IS ONE DISRUPTOR IN A SEA OF DISRUPTORS

Artificial Intelligence Genomics

Connected Home Internet of Things

Crypto-Currencies

Robotics3D Printing

Drones

Mobile Payments

Oculus RiftWearables

Electric and Connected Cars

Super Disruptors New Exponentials

Mobile

Analytics

Social

Cloud

Web

Content

5THE SUPER DISRUPTORS ENABLING THE DIGITAL ERA

Design Thinking

DISRUPTION TRIGGERED CHALLENGES6

Digital Customer

Experience

Speed of Delivery

Security and Compliance

Organisational Change

Seamless Integration

Skills and Investment to

get Digital

QUALITY ASSURANCE IN DIGITAL ERA

Application Testing Lifecycle Assurance

Functionality, Performance and Security

Customer Experience and Brand Reputation

Performance Metrics Predictive and Intelligent

Test Automation by Choice

Early and continuous automation across the Lifecycle

Waterfall and Manual Testing Agile and Automation

Flow based Scenarios Persona based scenarios

Quality Assurance Specialist Digital Assurance Specialist

7

Trad

ition

al E

RA

Dig

ital E

RA

DIGITAL IMPACT ON

TESTING.

8

9

Quality journeyOrganisations

Domain and complexity

ChallengesGrowth in testingOpportunities

Increase tool reliance

Environment

Constant upskillCapability

Digital Impact

OPPORTUNITIES

Digital transformation has lead to strong recognition of QA and Testing Due to the need for faster time-to-market and the creation of new digital programs and mobile initiatives, agile testing has grown in maturity Growth and transformation from Test Centre of Excellence to Digital Test Centre of Excellence Research and many studies have indicated that current QA and testing spend is 35% of IT Budget and is expected to reach 40-50% by 2020 Test continuously to avoid sequencing all testing activities at the end (Agile not waterfall)

10

CAPABILITY

“If you always do what you always did, you will always get what you always got” – Albert Einstein

Use and understand Technology Technical Engineering skills to work on Smart Devices Understanding of Security testing Cloud, Infrastructure and Social understanding and working Behaviour driven and persona experience testing (Domain knowledge) Mobile Test Specialists (Platforms/ Tools/ Simulators/ Risks) Automation (tools and scripting) is must have skill Agile is order of the day Digital Testing Soft skills

11

EMPLOYEE CHARACTERISTICS

Curiosity Clarity Passion Self-motivation Self-editing Versatility Quick on the uptake Knows when to ask for help Has perspective Think logically Influences with emotion Not a desk jockey Is imaginative Has a sense of humour

Knows when to skip the rules Understands the business world Anticipates reader questions and concerns Tells stories Listens Quick Learner

12

ENVIRONMENT13

Lifecycle Automation tools (Requirements/ Design/ Build/ Smoketest/ Regression/ Deploy) Performance test tools (Application and environment) Integration tools/Virtualisation Tools/Network Virtualisation tools Functional testing, Test Management, Test automation, Defect management and Execution tools Right partnerships (Specific Service providers) On-Demand Test Environments/ Simulated environments/ Emulators/ Simulators DATA/ DATA/ DATA

ORGANISATIONS

Organisational Quality Journey Test Leadership and Test Sponsor Infrastructure investment for environments, tools and training budgets Automation strategy: Across the project lifecycle Flexibility: Operations and Attitude Adopt new ways of working (Social Media and Networking are tools) Transform the traditional Test Centre of Excellence (TCOE) to DTCOE Testing and quality is each phase of delivery lifecycle

14

Test integration of services across local platforms, private and public clouds Testing of end-to-end workflows, and the orchestration of data and services Consistency of solutions across multiple channel interfaces (mobile, social and traditional systems) Support faster software delivery, not become bottleneck Manually testing is costly and time consuming Large testing project with high complexity, requires a methodical approach Domain Expertise across the scope of testing Test Data, Environment and Customer Behaviour

CHALLENGES15

DIGITAL TEST ORGANISATION.

16

GOAL

Smarter Testing: Define the Vision for Testing Define the Strategy needed to achieve the vision Identify how roles and or personas will interact. Assess the acceptable level of risk involved. Build with a test early and often attitude Process to enhance speed

17

DIGITAL TEST STRATEGY

Domain Involvement

Multi Device and Multi Platform

Integration and Data

Emotion and Behaviour

Understand Customer Intent

Automation & Performance

Security

On Demand Resource Planning

Common Tools and Std. Documents

Lessons Learnt

18

ACTIONS

Apprise Sponsor (Business) all the time Be transparent to the organisation Develop a Test Plan and align to the change Create and Stick to a testing standard. Establish an environment and take control of your testing future Test ROI for each project/programme Test Innovation roadmap

19

CORE DISCIPLINES FOR TEST ORGANISATION

Strategy and leadership Budgets and ROI Capabilities and organisation Products and platforms

Strategy & leadership

Capabilities & organisation

Products & platforms

Budgets & ROI

20

KEY TAKEAWAYS.

21

KEY TAKEAWAYS

Customer experience and digital assurance are testing focal points Business to drive the testing (verifying code to verifying customer experience) Continuous and security testing are key in test strategy Digital without automation does not exist Predictive analytics and continuous feedback drives the priority Agile, data, domain and agility key for test success On demand resourcing, specialist outsourcing, continued upskilling are order of the day

22

23

THANK YOU

Speaker Name: Deepak Daniel

Organised by UNICOM Trainings & Seminars Pvt. Ltd.contact@unicomlearning.com

24

Disclaimer: “Ideas and content shared in this deck are collected from various publicly available sources."