digital transformation in other countries' governments
TRANSCRIPT
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Digital transformation in other countries’ governments
10 Nov 2015@BeDigitalG
#digitalbelgiumhttp://bedigitalg.github.io
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Vision
bring together civil servants to enhance knowledge sharing & serendipity
for all things digital
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Why?
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Why?
In Belgium, do you actually have inter-agency conversations about data?
February 2015
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Why?
Uhm… No
February 2015
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Why?
Uhm… No (idea).
February 2015
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Why?
A month later in Brussels
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But!
There were civil servants and employees from other agencies present!
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5 major priorities for 2020
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5 major priorities for 2020
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Vision
bring together civil servants & other people to enhance knowledge sharing & serendipity
for all things digital
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INNOVATION USUALLY COMES FROM THE OUTSIDE
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So, digital transformation in other countries’ governments?
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http://dupress.com/articles/digital-transformation-in-government-infographic
/
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United Kingdom
• Government Digital Service (GDS)Mike Bracken: visionary!
• GaaP: Government as a Platformhttps://youtu.be/ZzPU6Pdw05s
• Redesigned https://www.gov.uk , e.g. this tool
• They blog and tweet!https://gds.blog.gov.uk/
“For me, it’s a no brainer, brilliant to do online rather than on paper.” – User feedback
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United States of America
• Healthcare.org failure (1 Oct 2013)– “Throwing more money at enterprise software
wasn’t a defensible strategy in the long run” - BB• Recruited Silicon Valley people to solve it• Started two movements on federal level:– 18F (ships culture/geeks)– USDS (ships confidence/suits)
• Code for America? Code for America!– Non-profit, works with local governments
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https://www.whitehouse.gov/digital/united-states-digital-service
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18F vs USDS
“a two-pronged, top-down-and-bottom-up approach is the only way to unstick the world we find ourselves in today (USDS) while simultaneously bringing about the world we want to live in tomorrow (18F)” – Ben Balter
18F works in the open: they blog & tweet and open source their code on https://github.com/18F
Check the 18F Guides: https://pages.18f.gov/guides/
Micro purchases
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https://github.com/18F/analytics.usa.gov https://18f.gsa.gov/2015/03/19/how-we-built-analytics-usa-gov/
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France
• République Numérique https://www.republique-numerique.fr/
• No blog?• It’s in French
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The Netherlands
• Ambtenaar 2.0• Very active civil servants on Twitter• Both local and national
(and Neelie Kroes on EU level in previous legislation)
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10 elements for a successful digital service
1. Embedded in the organisation
2. Political cover3. A project plan4. Impact on personnel5. Space to experiment
1. Passion in the group2. Work with
stakeholders3. Short feedback loop4. Expectation
management5. Work with IT and with
content
http://kinggemeenten.nl/sites/king/files/0989.00.012%20samenvatting%2010%20succesfactoren_interactive.pdf
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Denmark
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Digital transformation is the biggest change in business since
the industrial revolution
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THE MOST IMPORTANT ASSET IN YOUR DIGITAL TRANSFORMATION IS NOT TECHNOLOGY, IT’S PEOPLE
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Recruitment
Age is just a numberShould be top HR priority for 2016You need both visionaries and executors.Start measuring digital expertise in every new job interview you organize, no matter the vacancy.
https://medium.com/@dadovanpeteghem/the-war-for-digital-talent-the-game-is-on-c044666168b7
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Next?
Thu 19 November 2015 – How do Silicon Valley startups work?
Blog about this (Medium.com, Twitter, LinkedIn, Facebook, …)
Grow the organising team & scale