digital transformation – from the usage of tools to the...
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Digital transformation – from the usage of tools to the creation of new tools
Prof. Dr. Reinhard Riedl
BFH-Center Digital Society
▶ BFH-Zentrum Digital Society
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Why bother at all???
Alphabet, Apple, Fabasoft & Co(or US mission driven research)
will give us,what we need!
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
TrendsDigital & real ONE WORLD
De-terrorialization(Gov + Law +
Business)
Complexity + Dynamics
Beyondstructures
Technolgyreplaces
organization
Radicallypersonalized It’s about YOU!
5 Trends are changing the world
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Higher Productivity
ContinuousInnovation
Personalization
Radical aspectoptoimization
Extreme Organizations
The digitalization rocket will burn5 stages
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
New resources improve productivity
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Ideate
Devops
Measure
Continuous innovation will replace in partsthe «big things»
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
The only big things will be technologiescreated by communities
… as part of sociotechnological movements.
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Right product
Right service
Individuallyadapted
Individuallypriced
Radical personalization & discriminationimprove the value for customers / customer value
Platforms rule
Cross-selling cross personalization
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Everything and everybody is digitally twinned:machines, men, and actions
Simulation is the name of the new game – even in Democracy!
The «other» return of Wittgenstein:Aspect seeing aspect optimization
https://www.it-production.com/produktentwicklung/nc-simulation-digitale-zwillinge-cnc/
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Better:Optimization of operations and value creration
Different:Disruptive business models:information asvalue, dominanceas value, nudgingas value, …
More extremeCoffin cornerbusiness takesoverl
The markets will be transformed
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied SciencesCoffin corners turn into borderline sweet zones!
Counter-intuitive:Cockpits!!!
Counter-intuitive:Networks
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Extreme competitivity (Swissair style)
Extreme social orientation
Forever startup
Extreme resource optimization
Radical value orientation (exp orgs)
Domains for borderline sweet zones
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Hardly anything works without humans –even DAOs living on distributed ledgers are not runsuccessfully without humans …
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Competition man against nachine in thediscipline: «fixed context with experience»
ManMachine
Men & Machine
In all situations with defined context andrecorded good practice!
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Complexity
Uniqueness
Tasksfor AI
Automated tasks
New tasksfor super-talents
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Higher education has to adapt
See e.g. Aoun’s list of key competencies
Technological literacy
Data literacy
Human literacy
Critical thinking
System thinking
Entrepreneurship
Cultural agility
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Digital transformation requires
Humans capable of computational thinking• Knowledge of the ICT potential
• Appropriation of ICT tools• Implementation skills
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
European digital competence framework
Information & data literacy
Communication & collaboration
Digital content creation
Safety
Problem solving
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Basic Digital Skills
Data literacy
Business Trans-
formation Skills
Algo-rithmicSolution Design
Coding
EthicalThinking
Problem solving involves several aspects
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Criminal investigations
Forecasts
Security
Strategy work
Mathematics plays a key role in futuredisciplinary work
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
They do not only work in baseball,they even improve common sense practice
Purchasing
Organizing
Selecting team members
Search for the missing
… including missing information
Algorithms are key
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Designing models
Designing algorithms
Designing the procuration of data
Designing the code
Designing the business
Designing the business optimization
Mathematics is the «design science» supportingcomputational thinking
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Valueable applications ofmathematics and computer science
emerge from the DIALOGUEbetween SCIENCE and BUSINESS!
There is no translationfrom science into businessbeyond boundary objects!
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Appropriating basic digital tools in business
Managing organizational IT-maturity
Resetting expectations, structures, and narratives
Hype surfing
Cleaning, curating and valorizing data
Using AI & robots in low & high profile contexts
Creating and implementing digital business models
Developing platforms and ecosystems
Crowding and Co-creating
Creating new digital tools
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
speed focus
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Formal and traditional philosophy are the cornerstones of compütational business thinking
The 11th digital business skill is“identifying options / freedom & looking beyond the horizon”
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Some IT departements fail to adapt to the increased innovationspeed of the business departments
Some CTO teams fail to contribute innovation ideas to the business departements
Some business departements fail to exploit data resources
Some management teams fail to understand chances and threatsof technological progress
Some boards fail to set up a proper governance measures
Some countries fail to set up collaboration of government agencies
The reality is highly diverse …
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Be careful:Observations may mislead us!
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Phase transitions fake stability
We are here!
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
Customer bubbles with personalized prices
Twin optimization & augmented intelligence
Globally «curating» platforms
Crowding & floating economy
Super-Hertz innovation
The «liquid phase» will bring the expected …
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
I. Basic digitals are mandatory (e.g. ECDL)
II. Permanent learning is a must
III. Recurring changes of tasks are normal
IV. Advanced digital skills are key in higher education
V. The next generation of CIOs will be computer scientists
VI. Disciplinary communities provide identity
VII. Values push exponential organizations
VIII. Companies may lose legitimation
Some implications …
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
The vaporized phaseis just speculation
Educated guess:All business models vaporize quickly,
but neither at the same timenor immediately after creation!
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
▶ BFH-Zentrum Digital Society
www.societybyte.swiss
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Berner Fachhochschule | Haute école spécialisée bernoise | Bern University of Applied Sciences
▶The WHY: The digital transformation shall be an enablerfor people, disciplines, business, and government!
▶The HOW: We help actors to speed up the appropriation of digital tools!
▶The WHAT:
▶Methods: sustainable design & applied data science
▶Topics: Identity, privacy, and cybersecurity
▶Areas: digital health & smart cities
BFH-Center Digital Society
www.societybyte.swiss