digital strategy abc webinar

105
Facebook or Twitter? The Importance of a Digital Strategy Stephen Warley [email protected] October 14, 2009

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Developing a digital communication strategy for tools like Twitter and Facebook eliminates the pressure to simply chase buzzwords and hope for the best. With a comprehensive strategy, you have a clear framework for engaging your community based on your organization’s specific mission and resources.In this webinar, digital strategist Stephen Warley of BostonKnows breaks down the key criteria for designing your digital strategy, including: * Marketing goals * Financial resources * Time management * Viral impact * Technical abilities * Community’s communication needsWith a comprehensive strategy in place, you can intelligently and methodically consider which communication tools suit your needs. Stephen weighs the pros and cons of the most prevalent tools.

TRANSCRIPT

Page 1: Digital Strategy Abc Webinar

Facebook or Twitter?The Importance of a Digital Strategy

Stephen [email protected]

October 14, 2009

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“Supporting a vibrant arts and cultural community through quality direct legal/business services and educational programs to the artists and arts communities in Greater Boston by leveraging the resources of the legal and business communities…”

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Q&AParticipants may ask questions for any

of our panelists by:

• Typing a question in the “questions box”

• Sending and e-mail to [email protected]

• Typing your question into the chat box and selecting “Organizer and panelists only” in the drop down menu

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Stop ChasingBuzz Words

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Creating a Digital Communications Strategy

1. Who Are You?

2. Messages With Substance

3. Digital Tools With Impact

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Who Are YOU?

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What Are Your Goals?

• Sales Conversion• Lead Generation• Engagement

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www.artsboston.com

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Why Are You Unique?

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www.bostondancealliance.org

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What Is Your Measure for Success?

• Ticket Sales• Registrations • Fees / Other Earned Income• Donations• Content Submissions

• Engagement

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www.artsandbusinesscouncil.org

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How Much Money Do You Have?

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www.investopedia.com

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How Much Time Do You Have?

• Who’s Accountable?• Workflow Assessment

• Learning Curve

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Time Management

• Website = High

• Blog = High

• Video = High

• Email = Moderate

• Photos = Moderate

• Facebook = Low

• Twitter = Low

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How Comfortable Are You With Technology?

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utterli.com

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www.blogger.com

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www.theflip.com

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What Are Your Communication Strengths?

• Writing• Interviewer• Connector• Researcher• Photographer / Videographer

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http://del.icio.us

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How Does Your Community Want to Interact With You?

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surveymonkey.com

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www.addthis.com

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Identifying Influencers

• Regularly Contact You

• Active Contributors

• Bloggers

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HubArts.com

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jimsullivanink.com

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Messages With Substance

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Engage, Don’t Sell

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www.zumix.org

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Stay Focused

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www.newtonartcenter.org

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It’s About Your Members

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rtnda.org

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www.friendsoffenwaystudios.org

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Give to Receive

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downtownwineandspirits.com

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Digital Tools With Impact

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Cool Is a Red Flag

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Choosing Digital Tools

• Low Cost

• Easy to Use

• Can Make Commitment

• High Viral Impact

• High Engagement

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Photos

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flickr.com Search “arts boston” under “groups”

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flickr.com

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facebook.com Search “BIMA”

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Photo Recommendations

• Focus on Members

• Multiple Distribution

• Reflect Mission

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Social Networks

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Facebook Love

• Don’t Always Ask for Something

• Share Information

• Post Comments

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ning.com

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http://bostoncyberarts.ning.com/

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BrooklynArtProject.com

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unlockaustin.com

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Social Networks Recommendations

• Be Genuine

• Engage

• Photos

• “Ah Ha” Moments

• Hub for All Your Content

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Twitter

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twitter.com

Tweet During Events From Your Cell Phone

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www.twitterfountain.nl

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http://portwiture.com

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Twitter Recommendations

• Sharp Focus

• Follow and Engage

• Share Links

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Blogs

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bostonhandmade.blogspot.com

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runningahospital.blogspot.com

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bostonist.com

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bostonreb.com

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overheardinnewyork.com

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www.wbztv.com

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Blog Recommendations

• Expertise

• Member News

• Organization News

• Aggregate Resources

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Video

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www.youtube.com/user/ArtsBusinessBoston

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www.youtube.com/user/NYTVF

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vailmusicfestival.org

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huntingtontheatre.org

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www.youtube.com/yellowpages

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gardnermuseum.org/music/podcast/theconcert.asp

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Video Recommendations

• Testimonials

• Demonstrations

• Previews

• Interviews

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Key Points

Choose Digital Tools

Based on Your Strategy

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Key Points

Make Messages

About Your Members

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Key Points

Make a Commitment

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Upcoming A&BC Webinars

Oct 29 – Writing to Engage Your

Community

Nov 13 – Photos That Generate

Awareness

Dec 2 – Best Practices for Free

and Paid Online Promotion

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Register atwww.artsandbusinesscouncil.org

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Q&AParticipants may ask questions for any

of our panelists by:

• Typing a question in the “questions box”

• Sending and e-mail to [email protected]

• Typing your question into the chat box and selecting “Organizer and panelists only” in the drop down menu

Page 105: Digital Strategy Abc Webinar

Facebook or Twitter?The Importance of a Digital Strategy

Stephen [email protected]

October 14, 2009