digital products and processes at the ustwo studio

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FAIL FAST FLARE

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Ustwo create digital products, services and companies that make a measurable difference to the world. We champion best practices in digital product development to achieve this. This presentation overviews the ustwo digital product development process. It touches on the history of digital product processes (waterfall, prince2) and examples some products that failed due to poor process. It goes on to example techniques in Lean that the ustwo studio have adopted and how these have impacted product development at the studio. It also talks about the wider studio culture, people working at ustwo and the Shoreditch relationship with Start-Ups and Digital.

TRANSCRIPT

Page 1: Digital products and processes at the ustwo studio

FAIL FAST FLARE

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Document title and date 2

Agenda Yesterdays digital products process Historic failings Process changes Lean Tech City ustwo

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ITaaU Network. 19.6.2014

A SHORT HISTORY OF DIGITAL PRODUCTS AND EXCESS

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OPERATING SYSTEMS WHERE CLUNKY

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PERSON HOURS

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REQUIRED MASSIVE INVESTMENT

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DE-RISK = EYE WATERING AMOUNTS OF RESEARCH

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AND THEN WE START TO BUILD

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EVERYTHING DOCUMENTED

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…AND FINALLY YOU WOULD SHOW IT TO USERS

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IF THEY DIDN'T LIKE IT. YOU WERE SCREWED…

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EXAMPLES OF PRODUCTS THAT FAILED IN MARKET

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IBM

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IBM

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Don’t be afraid to pivot your ideas

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Document title and date

NOKIA

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Document title and date

NOKIA

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Dont let the management decide quality

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APPLE MAPS

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APPLE MAPS

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Dont avoid knowledge

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TODAYS PRODUCTIVITY PROCESS

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TOYOTA PRODUCTION SYSTEM

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A production system which is steeped in the philosophy of "the complete elimination of all waste" imbuing all aspects of production in pursuit of the most efficient methods.

genchi gembutsu = go and see for yourselfITaaU Network. 19.6.2014

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Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan

AGILE MANIFESTOITaaU Network. 19.6.2014

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LEAN START UP22

LEAN MANUFACTURING

AGILE+

=

Eric Ries. The Lean Startup

ITaaU Network. 19.6.2014

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START UP

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A startup is a human institution designed to create a new product or service under conditions of extreme uncertainty. Eric Ries. The Lean Startup

DEFINITION

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START UP

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The goal of a startup is to figure out the right thing to build— the thing customers want and will pay for— as quickly as possible. !Eric Ries. The Lean Startup

GOAL

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Product

Strategy

Vision

pivot

optimisation

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VISION STATEMENT BOARD

Vision Statement

Target Group Needs Product Valueusers: product managers and product owners customers: mid-size to large enterprises

Have an effective tool for creating UX-rich products while taking advantage of Jira Agile Leverage the existing investment; minimize the cost of acquiring a new tool

Tablet app; data is held in Jira Agile looks like a physical cancans; intuitive to use Provides guidance and templates

Open up a new revenue stream Develop our brands and reputation

Develop a digital product canvas to help teams create great products

Roman PichlerProduct

Strategy

Vision

ITaaU Network. 19.6.2014

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ITERATION

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Product

Strategy

Vision

ITaaU Network. 19.6.2014

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HYPOTHESIS

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The hypothesis statement is a way of expressing assumptions in testable form.

We believe [this statement is true].     We will know we’re [right/wrong] when we see the following feedback from the market: [qualitative feedback] and/or [quantitative feedback] and/or [key performance indicator change].

Jeff Gothelf Lean UX: Applying Lean Principles to Improve User Experience

ITaaU Network. 19.6.2014

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ASSUMPTION IS THE MOTHER OF ALL SCREW-UPS.

…BUT PROVEN ASSUMPTION THROUGH TESTED HYPOTHESIS MOVES PROJECTS ON

ITaaU Network. 19.6.2014

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EXAMPLES OF PRODUCTS THAT WON IN MARKET

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EXAMPLE 1 RANDO

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EXAMPLE 1 RANDO

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Do. Get to users as quickly possible

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EXAMPLE 2 MONUMENT VALLEY

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EXAMPLE 2 MONUMENT VALLEY

Do. Craft the execution

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EXAMPLE 3 LATEROOMS

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EXAMPLE 3 LATEROOMS

Do. Build trust and transparency in the team

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SHOREDITCH AKA SILICONE ROUNDABOUT AKA TECH CITY

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HERE

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THEREOR

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SKILLED LABOUR

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Be the defining Digital Product Studio

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Launch valuable products, services and companies that make a measurable difference to the world.

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Attract amazing people, create opportunity for them and share the rewards with them.

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PEOPLE AND PASSION

Studios

People

Nationalities

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BALANCE

Client

Games Ventures

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VENTURES

10 years of launching digital products

!We understand what works and what doesn’t and how to get to market quickly

!We apply these learnings to our client work

BlipBlup Whale Trail

Monument Valley Rando

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“ The mothership is not for sale. We are a studio of founders.

FIERCELY INDEPENDENT

MouthOff™

Billogram

Whale Trail

DICE

Rando

Monument Valley

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FAIL FAST

ITaaU Network. 19.6.2014

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ENVIRONMENT

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PEOPLE

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TEAMS

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Product Ownervisual design skills developer skills

Coachinteraction design skills

Client

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CULTURE

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THANKS