digital leaders - mike beaven
TRANSCRIPT
Government Digital Service
Michael Beaven
GDS
GDS
Create GDSFix PublishingFix TransactionsGo Wholesale
4GDSStory so far - products
Launch November 2011
GOV.UK launch October 2012
Inside Gov launch November 2112
SLC application live November 2012
OPG Alpha live December 2012
5GDSStory so far - engagement
Digital Leaders Network established
Digital Advisory Board
Cross Government Digital Strategy
Departmental Digital Strategies
TrustUsersDelivery
GDS
7GDSTransformation
Our overarching aim is to provide user-focused, cost effective and maintainable digital services, by:
•working with departments and agencies to shape and steer their digital transformation projects.
•understanding what they do, who they do it for, their legacy challenges and the saving opportunities from channel shift and technology replacement.
We then support delivery in either a a co-delivery or consultancy model.
8GDSPilot Programme
9GDSLandscape
10GDSLandscape
volume (000s) CPT
PAYE online 97,421 £2.89Vehicles online logbook 22,794 £2.15Paperless Self-assessment 17,947 £3.36Criminal Record Checks 3,800 £28Visitor visa applications 3,400 £225Land Registry 2,200 £7.74RPA 105 £727
Prison visits booking 4,600Personalised Registration 1,602Civil claims 1,476Intellectual Property office 520PIP 436Waste registration 250Carers Allowance 244Insolvency services 226LPA 200
11GDSAims
PROPOSITION ASSESSMENT
GDSEnablers
DELIVERY APPROACH
GDSEnablers
Not…
But…
GDS
DESIGN PRINCIPLES
GDSEnablers
CO-DELIVERY
GDSEnablers
CAPABILITY BUILDING
GDSEnablers
SUPPLIERS TO WORK WITH
GDSEnablers
EXPERT RESOURCE
GDSEnablers
GDS
SERVICE STANDARD
GDSEnablers
20GDSExemplar Projects
21GDSApproach to exemplars
22GDSApproach to exemplars
23GDSDiscovery
What do you do?
Who do you do it for?
What is stopping you doing better?
24GDSOutcomes
Clear understanding of product and proposition
Outline plan, costs and business case
Actionable next steps
25GDSDelivery
Co-delivery at department
Build skills capability in department
Deliver improved service to citizens
GDS
vs
27GDSChallenges
Mobilisation
Culture and Governance
Technical and supplier lecacy
Thank you