digital customer onboarding

5
DIGITAL CUSTOMER ONBOARDING 100% compliance to regulations 40% reduction in customer acquisition costs 50% faster customer onboarding MAKE THE NOW! SHIFT

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Losing customers due to long, paper driven onboarding process? Need a fast, easy and effective system for onboarding the new age digital customers? With uniserve onboard, start off your customer relationship by onboarding your customers at half the time.....

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Page 1: Digital Customer Onboarding

DIGITAL CUSTOMER ONBOARDING

100%

compliance toregulations

40% reductionin customer

acquisition costs

50% faster customer

onboarding

MAKE THE NOW!SHIFT

Page 2: Digital Customer Onboarding

PROOF OF ADDRESS &

IDENTITY

SUBMIT

Delivers competitive edge

uniserve™ Onboard | 2

Losing customers due to long, paper driven onboarding process?

Need a fast, easy and effective system for onboarding the new age digital customers?

With uniserve onboard, start off your customer relationship by onboarding your customers at half the time

Capture all the customer details (photograph, POA, POI) digitally through TABLET devices.

Connect to national database for eKYC to gather customer details and avoid data entry costs.

Thereby reduce your customer acquisition costs by 40%, improving data accuracy and gaining competitive edge.

Accelerate your verification process through automated workflow and in-turn improve your revenue realization period.

De-duplication on existing customer database to identify existing relationship of the customer helps in adhering to compliance requirements and establishes a unique identity of the customer across LOBs.

Eliminate physical customer application form (CAF) as the e-CAF (PDF) is automatically generated on the Tablet device

Page 3: Digital Customer Onboarding

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Compatibility with Android based

Smart Phones & Tablet devices

Centralized repository for data storage &

access provision to business users

Data capture from multiple sources - QR

code, barcode, etc

Real-time data look up,

de-duplication and validation

Tablet application for agents/

POS to onboard

customers with ease

Capture customers’ metadata,

fingerprints, signature,

POA, POI etc

Configurable reports & audit trail

Robust Tablet based solution

Seamless integration

with business systems like

CRM, activation system, Core

billing etc

Automated alerts &

notifications to update relevant

stakeholders

500K customers

onboard

everyday

uniserve™ Onboard | 3

Intense helps

Page 4: Digital Customer Onboarding

Highly portable & user-friendly tablet app for faster & improved customer service

Better & enhanced customer experience with timely alerts and notifications

Provides electronic document storage facility with access rights and version control for legal and regulatory departments, thereby ensuring adherence to statutory compliance

Use of paper less processing to aid you Go Green

SIM Tracking & Physical form tracking to enhance business process transparency

50% faster customer

onboarding- Faster TAT

100% compliance to regulations

40% reduction in customer

acquisition costs; eliminates data

entry costs

DeliversCompetitive edge that helps improve market

share

Greater operational

efficiency through automated workflow

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uniserve™ Onboard | 4

Agile Onboarding

Page 5: Digital Customer Onboarding

SecunderabadA1, Vikrampuri

Secunderabad - 500 009. AP, INDIA

Tel: +91-40-44558585/27849019/27844551

Fax: +91-40-27819040

e-mail: [email protected]

Mumbai101, Vaishnav Apt, Dr.Charat Singh Colony

Nr. Solitare Corporate Park, Chakala, Andheri (E)

Mumbai - 400 093.

Tel: +91-22-32419713/32064648/28253400

e-mail: [email protected]

Bangalore103, Krishna Chambers,

20/21, Konena Agrahara, 5th Cross,

Airport Road, Bangalore - 560017

Tel: +91-80-324 91083/30588333/9741922511

e-mail: [email protected]

NoidaA-1/E, Sector - 16

Noida - 201301

Uttar Pradesh

Tel: +91-120- 4743900 to 10

e-mail: [email protected]

INDIA

Intense Technologies Limited

USA

9, Temasek Boulevard # 19-05

Suntec Tower 2

Singapore 038989

Tel: +65-8288-1859

e-mail: [email protected]

SINGAPORE

www.in10stech.com

P.O.Box 88174,

Dubai

Tel: +971-4-2653202 / 56-6499568

e-mail: [email protected]

UAE

66 Witherspoon Street,

Princeton, NJ 08542

Tel: +1-609 688 0248

e-mail: [email protected]

New Jersey10481 NW 36 Street, Miami FL 33178

Tel: +1 954 545 2037,

GSM: +1 305 509 1250

e-mail: [email protected]

Florida

http://www.youtube.com/watch?v=vdzNq86AVAs

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