digital by default dr david glance director of innovation faculty of arts version 1.0 06082014
TRANSCRIPT
Digital By Default
DR DAVID GLANCE DIRECTOR OF INNOVATION
FACULTY OF ARTS
VERSION 1.0 06082014
The University of Western Australia
The Challenges
Budget pressures• 2015 half cohort whilst introducing new untested Cycle 2 courses
Possibility of deregulation• Plus: we can increase prices• Minus: we face greater competition
Stalking horse: MOOCs The more real threats:
• Moving to offering online education• Student engagement (our students changing faster than we are)
The University of Western Australia
Baumol’s cost disease
Universities will face ongoing problem with • Increased costs (wages)• Insufficient increase in productivity
Challenge is to find ways of increasing productivity
The University of Western Australia
Digital by Default
Based on the idea of other industries facing disruption: News, Music, Government
In news, organisations becoming “digital first”• All news is produced for digital consumption, then analogue
UK Government has adopted a Digital By Default approach – slow in coming but some successes
We are doing some of this already – the aim is to make it systematic
The University of Western Australia
We are all digital natives
The expectation from staff, students and the public is to facilitate and mediate through digital means
The only difference between generations is that we remember a time when there were analogue alternatives
Every time we ask someone to resort to analogue, we increase friction and create dissonance
Using digital means flexibility, personalisation and consistency
The University of Western Australia
Digital by Default: Contact
All contact with the University will be digitally mediated• Online forms and online processes for student enquiries, enrollment, etc
Applies to staff as well as students Systems currently are unintelligent e.g. course offerings, research options We still have limits on email, no collaborative tools, different systems to the
students
The University of Western Australia
Digital by Default: Teaching
Creating content that is capable of supporting online courses Creating online courses Effective use of the LMS
• Consistent use of outcomes, online assessment, rubrics• Online submission and marking/feedback• Use of discussion forums, social media• Powerpoints and video content
Production of Video• Purpose-developed video content
The University of Western Australia
Digital by Default: Community
Students don’t feel engaged with sense of community on Campus Lots of reasons for this
• Travel• Parking and transportation• Availability of alternative options
Increasing part of their community is online through social media If we want to engage on their terms need to do this online as well as face-to-
face
The University of Western Australia
Digital by Default: Challenges
Skill levels of staff Confidence in being able to do this Infrastructure (=money) Appropriate technology for appropriate tasks Senior management wanting to change
The University of Western Australia
Faculty of Arts
Creating a support team (MMC and IT staff) Setting goals:
• Consistent LMS experience• Online submission of assessments• Evaluation by Turnitin• Online marking and Feedback• Rubrics
Leading the University